I need help!!!

[Badriye]

I just received a package from Sephora that I hadn’t ordered. I checked the name and address and it was shipped to the wrong person and I don’t know what to do. Do I keep the package or bring it to the post office. Keep in mind I opened the box. Someone please tel me what to do.

[SportyGirly125]

@Badriye @I would call customer service so they can help you 

[Badriye]

Ok thank you so much.

[GG84]

@Badriye 

Post in the customer support thread https://community.sephora.com/t5/Customer-Support/bd-p/Customer_Support

Why would you open it if it wasn’t addressed to you? NO you don’t keep it, that’s stealing 🤦‍♀️

[Badriye]

I was awaiting for my Sephora orders to come so I thought it was mine and I never pay attention to the name or adresse because I just assume that it’s mine because it’s put in my mail box.