Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Best Hair Ever
|

Olaplex 3 and hair loss?

Has anyone experience excessive shedding of hair after Olaplex 3 treatment??

I thought it was a coincidence the 1st time, but it happened after the 2nd and 3rd tx.

I used it weekly x 3, and the hair loss after the 3rd treatment is noticeable.

I will not use it again (and only used about 2/3 of 1 bottle).

No hair scalp itch or redness, to suggest an allergic reaction. 

Re: Olaplex 3 and hair loss?

I watch the videos from the Olaplex official site and followed directions.

I had thyroid testing and other labs checked, and no apparent cause for hair loss. I am not sure that Olaplex was the culprit, but stopped using it anyways. I have very thin straight hair, and was using it to decrease  frizz, but it did not help. Briogeo deep conditioning mask has helped a lot.

Re: Olaplex 3 and hair loss?

OMG!  This might totally explain my horrible hair breakage!!  I've been getting my thick, black Asian hair bleached to silver since June 2019 and it's been ok for the most part since I only bleach the roots every 2 months and get the rest toned.  4 months ago, my hair stylist noticed some hair breakage in the back of my hair.  I hadn't noticed it since it was in the back and hidden on the inside.  I've been using Olaplex 3 since June 2019 but I've been using it more recently.  I use about 1 bottle a month.  I definitely felt like my hair was drying and falling out after every use but thought it was normal for some reason...  I'll definitely stop using Olaplex 3 and see what happens.  Guess I'll stick to hair oils for now and maybe some hair masks if you guys have any recommendations.  Thank you guys for bringing this to my attention!!  You might have saved my hair and money!

Re: Olaplex 3 and hair loss?

Same here! Hair breaking off at top, sides, and falling out at the roots. I’ve had super healthy all over blonde and sometimes just highlighted blonde for years. Started with the bonding treatment, then bought the shampoo/conditioner, and finally the leave in bonding cream. 
After searching the Internet I believe my hair doesn’t handle protein style treatments well, and I am hearbroken with all the loss. With every brush stroke it is filled with hair. Nothing else has changed. It has to be the Olaplex  😩

Re: Olaplex 3 and hair loss?

So sorry. I’m having the same problem. Have you tried contacting Olaplex? They won’t respond to me and the salon NVS in Bel Air defended the product and offered no refund or help. It’s very frustrating #olaplexhairloss 

Re: Olaplex 3 and hair loss?

I also had a negative reaction to Olaplex.  My stylist used it when I had highlights and within 30 days all the highlights fell out.  I did see my doctor and had blood work etc and everything came back fine. A year and a half later the salon now states there have been many cases involving Olaplex and they agree that is what caused it.  For now it's a short cut for me 💇💇💇


@Vaesther wrote:

Has anyone experience excessive shedding of hair after Olaplex 3 treatment??

I thought it was a coincidence the 1st time, but it happened after the 2nd and 3rd tx.

I used it weekly x 3, and the hair loss after the 3rd treatment is noticeable.

I will not use it again (and only used about 2/3 of 1 bottle).

No hair scalp itch or redness, to suggest an allergic reaction. 


 

Re: Olaplex 3 and hair loss?

I also confronted serious shedding after using Olaplex products. I tried them for the first time after getting my annual hair Botox treatment which has never cause any shedding in the past.  It got really bad after using No. 3. where I started feeling a tingling sensation Immediately after applying the product on my scalp and it also caused some sensitivity. I panicked and decided not to wait any longer and went ahead and rinsed the product out of my hair. The shedding was unbelievably excessive. My hair became very fragile afterwards and began breaking and continued to fall out. Today, 3 months later I have new hair growth around my face, on the sides next to my ears and on the top. I’m in such despair. Spending so much money only to have my hair ruined.  I’m thinking that maybe it was a bad batch of Olaplex that caused the problem since I’ve read so many increíble reviews on this product.  I honestly don’t understand how this happened.  My hair is very healthy and I’ve never had any problems with my hair in the past.  It’s a mystery!!! 

Re: Olaplex 3 and hair loss?

I think it was a bad batch too and keep emailing the company but no response. Let’s keep trying to get a resolution! 

Re: Olaplex 3 and hair loss?

@merriej3 

That is scientifically impossible, sorry. I’ll let @Olaplex explain. 

Re: Olaplex 3 and hair loss?

My scalp itches after No. 3 was used on my hair, then I had lots of fall. So you’re telling us it’s even scientifically impossible to have an allergic reaction to a product? Why else would my scalp itch?! 

I stopped using No. 3 and my scalp doesn’t itch anymore. I know it caused a reaction in me. I even contacted the company about it to see what the difference is between No. 3 and the rest of their products. They told me the ingredients are on their site. Okay, well, I was asking them not their box. Their customer service employees should know what the ingredients are in their products, or have a dummy list so they can cross reference in case someone contacts them. What if it was a severe allergy and a dermatologist contacted them. 

Only thing I can figure is you either work for Olaplex, Sephora, get a kick back, or you’re just ignorant. 

Right now I’m having issues getting Guy Tang Express Toners to stay in my hair. My stylist is all wigged over it. On me it washes right out after one wash. The owner of the shop told me that my hair may not have enough collagen in it. Said damaged hair won’t hold color like it should. Only thing different in this whole scenario is Olaplex. I had a fail with the express toner. We clarified my hair with Kenra shampoo, then a Malibu treatment and still the toner wouldn’t process correctly. Then washed out after one wash with Olaplex. I saw my stylist working on another girls hair, used a different Guy Tang express toner and she literally only had it on for like 5-7 minutes and it processed correctly. I was right beside her at the bowl while he was putting it on! Only thing I can gather from all that, she wasn’t a die hard Olaplex user. Hope she doesn’t go down that rabbit hole unless she knows how to properly balance her hair care routine. 

Different people have different needs. Instead of coming on here like a know it all fabulous stylist, why don’t you listen to the posters. Heck, even having your hair pulled back tight all the time can cause breakage and pulling on the follicles. Disease can cause hair fall. Stress can cause it. Having an operation where you’ve had general anesthesia can cause it. Hormones can cause it. Aging can cause it. Allergies can cause it. Postpartum hair fall is a thing and so is vitamin deficiency. If all of those things can be ruled out, you can be pretty sure it’s a product that is causing it. Whether or not it’s because the hair is out of balance or something in the product. 

 

Re: Olaplex 3 and hair loss?

If your scalp itches, that suggests a histamine reaction - aka, an allergy. You need to take the msds sheets of all the hair products you are currently using that cause this itching to your doctor so they can perform a proper allergy test and pinpoint the ingredient you have a sensitivity to. 

Re: Olaplex 3 and hair loss?

Well it may be scientifically impossible but I don’t think we are making this up. All of us that have shared our experience after using the product have many things in common. Anything is possible. 

Re: Olaplex 3 and hair loss?

Hi there! 

We would love to troubleshoot with you! May we ask what you have done to your hair recently, such as chemical services? We also would like to suggest taking a look at our MSDS sheet and sharing it with your doctor as there could be a possible allergy!

 

Our team is here to answer any questions you may have! 

RE: Olaplex 3 and hair loss?

I have fine hair, that is color treated. I could not use the Olaplex line at all. It made my hair a knotted tangled mess. It dried it out and was just gross. I switched to Kerastase, and my hair feels amazing.

Re: RE: Olaplex 3 and hair loss?

Olaplex 3 works okay for me but the shampoo and conditioner are nothing to write home about. Like you I found them to do more damage than good. I dont really get all the hype for this line at all.

Re: RE: Olaplex 3 and hair loss?

 @Vaesther @dz7297 @Olaplex 

It is impossible for Olaplex to damage the hair. There is nothing inside Olaplex capable of causing hair loss. 
There is a lot of misinformation about Olaplex, it is best to purchase at a salon from a hair stylist who can explain how to use it. 

Re: RE: Olaplex 3 and hair loss?

You can never make a statement like that. Any chemical has the capability to have adverse effects on the human body. My god. Not to mention, any ingredient listed on their bottle may be "harmless" by itself but when mixed with others can and do react differently, so for you to say that none of the ingredients can cause this is patently false; let me guess, your not a chemist or an expert of experts on everything?  Its like saying "cinnamon can't harm anyone, its a natural ingredient", that is, unless you're allergic to cinnamon!!!

Re: RE: Olaplex 3 and hair loss?

It's absolutely harming my hair. I bought it on Amazon. Did nothing to my hair except break it. I was shedding handfuls after every wash. It was scary to lose so much hair at once. Every time I ran my fingers through my hair, I would get a few strands out. I thought I had a medical problem. All my bloodwork came out normal and I just realized the only change I had in the past few weeks was adding Olaplex to my hair wash routine. I stopped using it. 3 weeks later, the shedding has reduced (though I am still losing hair). Will never use it again.

Re: RE: Olaplex 3 and hair loss?

Same here. Falling out at the root, breaking...so so sad 😞 I bought from Sephora 

Re: RE: Olaplex 3 and hair loss?

Pleaseeeee don't buy products for your hair or face on amazon!  they did a lot of testing on higher quality products that was bought off amazon and a lot of it was FAKE!  They add fake labels, or they will dilute the product!  If you buy from your salon or from the Olaplex website you're guaranteed the real thing!

Re: RE: Olaplex 3 and hair loss?

I bought Olaplex from Dermstore and Sephora I believe

Re: RE: Olaplex 3 and hair loss?

I bought my No. 3 and all of my Olaplex products at my salon. Still my hair has fall. I do agree with you on buying off Amazon. Looks sketchy.

234 Replies