Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Best Hair Ever
|

Olaplex 3 and hair loss?

Has anyone experience excessive shedding of hair after Olaplex 3 treatment??

I thought it was a coincidence the 1st time, but it happened after the 2nd and 3rd tx.

I used it weekly x 3, and the hair loss after the 3rd treatment is noticeable.

I will not use it again (and only used about 2/3 of 1 bottle).

No hair scalp itch or redness, to suggest an allergic reaction. 

Re: Olaplex 3 and hair loss?

I used this for a week, and lost so much of my hair just after a couple of washes. does anybody have any advice on ways they grew their hair back?

Re: Olaplex 3 and hair loss?

Update: Hair was too damaged and i initially lost so much from the first couple washes that i just had to shave my head 😕

Re: Olaplex 3 and hair loss?

I’m so glad I found this. I had a salon (not my regular stylist) bleach my hair back in June/July to catch up on Covid roots - I have had bleached or highlighted hair consistently for YEARS and never had a problem. They used Olaplex treatments at the salon to “help” with breakage. I noticed when the stylist was blow-drying my hair that my hair was like Mardi Gras confetti floating in the air there was so much of it. When I got home, I had significantly less hair on my scalp and my hairline noticeably changed with 2 weeks. I had bought the small Olaplex 3 to use at home and had used it a few times. Over the next couple months, I noticed my hair (normally stick straight, frizz-less) was absolutely frazzled and getting soooo thin. I could see two inches into my scalp (never could before) and thought I was going bald. My regular stylist and I were talking about it and even she told me my quantity of hair had noticeably changed. (For reference, my pony tail had been about the diameter of a quarter and is about 30-40% smaller now; a combination of hair falling out and breakage.) So I went to my doctor and had him test me for iron, thyroid, cortisol, estrogen, testerone levels, etc to try to find the answer. Everything came back normal!!! Thankfully, I am mostly too lazy to use hair treatments that require extra time before I shower so I haven’t used Olaplex in a few months. I can now see little hairs growing back between 1-2cm. Thank you to @Vaesther for originally posting this and everyone else who has chimed in. It has been such a relief to finally find the cause!

Re: Olaplex 3 and hair loss?

Can someone tag TeamBIC for me? I can't seem to get it to work...

 

So I've just looked through the respondents of this thread and the vast majority are new accounts with people making 1-3 posts in this thread alone, all writing about the exact same symptoms. It feels like a hit job, frankly. I'm all for honest negative reviews but I can't help but notice that most of the people posting here are NOT community members and clearly not trying to become community members. It makes me wonder if some of these accounts can be traced to the same IP. Can BIC admin please look into this thread?  Community members come here for information we can trust. When we start having to question the motives of who is posting here, the value of BIC degrades and I see it as an attack on BIC as a community.

Re: Olaplex 3 and hair loss?

I had the same thoughts as @Sweetestkitten stated below; who cares if user commenters are not active community members? I dont even know what that means....clearly these women are searching for forums to discuss this problem; thankfully for them, they were right in choosing this one bc they've found validation and advice. With the exception of yours of course.

Honestly, you bringing up wondering if they're all the same IP sounds like you are an OLAPLEX (spelled correctly) representative of some kind. Who else would take that approach or say something that paranoid? Weird. When a forum such as this one has ppl doubting the user instead of the product, there's something off. Perhaps you should do a google search on Olaplex bad reviews/problems; you'll see an ONSLAUGHT of pages and testimonials like this one here. & i can assure you if an IP allocation were posted on each page, you'd see they were global! Women have zero motive to tarnish the name of a product that worked well for them. This isn't a conspiracy going on. 

Re: Olaplex 3 and hair loss?

Yea, I had this thought as well. A lot of these comments seem to follow the same format and continually spread the same long debunked misinformation re: olaplex and protein. Its very strange. 

Re: Olaplex 3 and hair loss?

@pocketvenus hmm? Do you work for opaplex?! Why would you comment as you did and why does it matter if someone has been a member for years or just signed up?! Also why would you as a woman not care or have compassion for so many other women who OBVIOUSLY have ALL experienced the same horrible outcome after using opaplex products?! I your response very questionable and frankly a red flag! No one is saying this is an absolute nor are they stating this will happen to any and all. So unless you are going to be of help or supportive towards woman going through something so traumatic please just keep your comment to yourself. These women including myself are here to try and find answers, and understanding of whats happening and to warn others of what hundreds of us have experienced using opaplex...since opaplex thinks its ok not to give appropriate warnings and honest information on what their products can do to some hair and the danger of leaving on too long or using too often. I already see enough women for this to turn into a class action lawsuit against the opaplex company. 

Re: Olaplex 3 and hair loss?

For goodness sake, its called 'Olaplex' not "opaplex".

Re: Olaplex 3 and hair loss?

@WehoRez, seriously? You're criticizing a typo? wow.

Re: Olaplex 3 and hair loss?

Its not a typo, its repeatedly mis-naming the product. And yes, it really annoying to read.

Re: Olaplex 3 and hair loss?

@Sweetestkitten  I think @pocketvenus 's reason for posting is obvious: some of us BIC members are simply questioning whether or not some posters in this thread are genuinely seeking help vs. posting falsely negative info, which has happened before. 🤷‍♀️ Heck, sometimes one-off accounts are created to post falsely positive info about certain products/brands, both here in BIC and on Sephora product pages. (If you're curious, there was FTC involvement in 2019 regarding a certain well-known skincare brand whose employees created fake Sephora accounts to write falsely positively reviews of said brand's products and negative/neutral reviews of competitors' products.) In fact, some of us questioned several new one-off BIC accounts last year that did nothing but praise Olaplex. 🤣 

 

I'm not sure why you assume a community member's "hey, are these BIC accounts genuine or fake" question means the community member has zero compassion for women experiencing hair loss. Since you only mentioned women and assumed every poster in this thread is a woman: imagine if I accused you have having zero compassion for men and nonbinary folks who might also be experiencing major hair loss and might even have posted in this thread. That'd be kinda silly of me, right? (I mean, I think it'd be silly.) Just because a community member questions a trend in this thread, doesn't mean they don't feel for anyone who's genuinely experiencing problems. They're just trying to ensure there's no "flood of shill/fake accounts" business happening because, again, it's happened here before. 

 

And for the record: no, I don't work for Olaplex, and I doubt pocketvenus does either. I've never worked in the haircare industry at all. 

Re: Olaplex 3 and hair loss?

sorry, but what the heck is a "BIC: account?

Re: Olaplex 3 and hair loss?

Hi @Tamu22 ! FYI, when replying to folks here on BIC, be sure to tag them so they'll get notification of your reply. 

 

BIC = Beauty Insider Community. This is Sephora's online community. Visit the Community homepage (https://community.sephora.com) and check out the "Getting Started" righthand column for lots of helpful threads about BIC: community guidelines, FAQ, the new members thread (where new folks introduce themselves), etc. 

Re: Olaplex 3 and hair loss?

@WinglessOne Thank you kindly for weighing in!

 

Anyone who takes a look at my hair now, which hasn't been cut professionally since the lockdown in March and is now kind of funny looking thanks to my at-home self-cut, will know it's obvious I have zero ties with the haircare industry 🤣

Re: Olaplex 3 and hair loss?

@pocketvenus 🤣🤣🤣 I'm right there with you, having trimmed all my ends—which I'm usually kinda good at, except for the back of my head, and I should know better than to cut any of that hair myself but, well, here we are. 🤦‍♀️ 

 

And really, if we did work for Olaplex, I'm sure one or both of us would've posted a comprehensive How To Correctly Use Olaplex No. 3 guide in this thread by now, plus info about using various Olaplex products together and various other topics. I'm kinda surprised (and disappointed) @Olaplex hasn't jumped into any of these threads themselves, since they do have a valid BIC brand account. I think I've said this before in one of these threads but: I wish Olaplex would work with TeamBIC on a how-to thread/session, with a chance for folks to ask questions. I'm sure they'd rather not deal with a barrage of hair damage accusations, and maybe their legal team has advised them against doing that kind of interaction with online communities. But gosh, it'd sure be helpful. 

Re: Olaplex 3 and hair loss?

Hey, full-disclosure, I'm not a community member. Just came across this board on a desperate search for answers. I used Olaplex #3 for the first time tonight, followed directions, ignored the few negative reviews. People leave this in overnight, how could one hour not be safe? I thought anyone who had breakage obviously had damaged hair to begin with. So I rinse it out to shampoo and clumps of my hair fall out. And then more clumps. It felt never-ending. It was the scene from The Craft. I'm typing this with wet hair at the moment that I'm too scared to touch. I don't understand how this happened so I can't even begin to know how to fix it. That's why I came here. Will this shedding last even though I only used the product once? Or was it a one-time bad reaction? This isn't a grand conspiracy to take down the Olaplex empire. I'm a nobody with shedding hair who needs some advice.

Re: Olaplex 3 and hair loss?

I'm sorry you are having issues. So many people are having issues with stress right now, which can have an effect on the hair. Hormones, medications and illness can too. No product can cause hair to fall out from the scalp. Please contact a doctor to find the cause.

Re: Olaplex 3 and hair loss?

@pocketvenus I am really disappointed that you feel this way. This thread is the only thing that has been able to answer why I very suddenly lost a TON of hair. I can’t even begin to explain the sheer relief I felt at reading other BIC members’ testimonials that so closely matched my own experience. I’ve bought stuff from Sephora before but have never tried to leave reviews/posts until THIS thread because people should know about the possible negative side effects of this product. Maybe it only affects certain hair, blood, skin types or certain genetic markers? But everything these members are talking about has happened to me too. There is something funky with this product. 

Re: Olaplex 3 and hair loss?

@CalicoCanuck I appreciate how you feel. If you are also looking for other testimonials of a similar nature, there are also multiple threads in different beauty communities on Reddit with negative reviews of Olaplex ranging from mild to severe. I will note however, that the most negative reviews were posted by throwaway accounts on Reddit. A throwaway post compromises the credibility of a poster for me, but that is only how I assess credibility and you may find those posts helpful. You can find them easily with Google.

 

Please understand that BIC is a very welcoming community and because of this, we have had problems in the past with fake reviews, spam, and non-disclosure. There is a difference between posting a negative review on a product page and in an online community. Any community has its own unique norms and customs and anyone's contributions will be received based on this context as well as how any individual member wishes to see it. A post to a community and the trustworthiness of someone's testimony is judged differently from community to community and no one brand new to a community can expect instant trust. Any negative review posted here by someone who has been a long-time, upstanding member (and there is at least one poster who fits that description in this thread), I'll trust because they've earned it.

 

Upon further thought, I also find it odd that no one on the BIC or Reddit threads who have suffered from the most extreme symptoms do not post about repairing the hair damage, nor do most seem to be seeking information about restoring hair loss. As WinglessOne has posted, I do not write this to make anyone feel like they cannot post a negative review of a product on BIC, esp if they have suffered from such extreme hair loss. But the lack of information sharing about repairing such extreme damage strikes me as bizarre.

Re: Olaplex 3 and hair loss?

@TeamBIC 

@pocketvenus  I've wondered about this, too. Since BIC is open to the public—not a private online community—our posts come up in Google and other search engine results. I have to wonder how many individual people legitimately found this thread while looking for Olaplex issues vs. multiple accounts by the same person (or handful of people). 

 

And even in the former scenario, I wish those folks would stick around and participate in more BIC threads instead of post just one or two times in a thread and then disappear. I understand some people are shy about interacting with everyone, but I wish more of these folks would truly join our community instead of do these dine & dash posts. I hope I'm not upsetting folks in this thread who legitimately think Olaplex is ruining their hair—and I still urge them to see a dermatologist or their primary care doctor about that, because hair loss can be caused by many things—but hey guys, there's so much more to BIC and we don't want you to miss out! 

Re: Olaplex 3 and hair loss?

@WinglessOne @pocketvenus Hey, thanks for tagging us here! We've flagged this to our Community moderators who will take action if they notice suspicious activity on the BIC. 

8 Replies