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Well, Ulta sucks. Any other holiday shipping woes?

Did anyone else get sucked in to Ulta's cyber monday and still not even get a shipping notice?

Re: Well, Ulta sucks. Any other holiday shipping woes?

Sounds like they have the same issue Sephora & others had over Black Friday that so many mentioned. there have been a lot of overwhelmed store warehouses the last couple of weeks so it's not a total surprised to me that it's taking a bit longer than usual.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I received that same email from them on the 5th. I ordered gifts for family from Ulta and will be leaving town to visit said family...before it could possibly arrive now. I'm hoping I can either cancel the order or arrange another shipping address. My cyber experience with Sephora was a dream in comparison - I received everything two days after ordering.

Re: Well, Ulta sucks. Any other holiday shipping woes?

Received my Ulta Cyber Monday order today. After getting so many foil samples from Sephora, it felt weird getting so many deluxe samples in my Ulta beauty bag. However, Sephora's samples are from more high-end brands than Ulta's.

 

I'm going to have fun testing out the samples, and my mom died over the lavender bag. 

 

I also received my Sephora Black Friday order yesterday, and today I received two Sephora orders from 12/4. It almost feels like Christmas morning!

Re: Well, Ulta sucks. Any other holiday shipping woes?

Just got my CM order from Ulta today and I have to say the Lavender sample bag is amazing! What would this be from Sephora, a 1500 pt perk?! It even had a small bottle (I'm not going to even call it a deluxe sample because it's much bigger than that) of my favorite hair styling line Catwalk Session Series Smiley Very Happy

Re: Well, Ulta sucks. Any other holiday shipping woes?

I'm so happy for you!!  I'm glad you got yours.... 

 

I'm trying not to be too sad.  Smiley Sad

Re: Well, Ulta sucks. Any other holiday shipping woes?

I know, right? The silver one looked like it had really fantastic samples in it, too. I'm excited to try the Catwalk hair product!

Re: Well, Ulta sucks. Any other holiday shipping woes?

Mine's not supposed to arrive until Friday - did anyone get the silver bag yet? 

Re: Well, Ulta sucks. Any other holiday shipping woes?

The Catwalk product is amazing--it smells luxurious, and my normally frizzy poufy hair is really soft and straight after using it!

Re: Well, Ulta sucks. Any other holiday shipping woes?

Man, their facebook page is blowing up right now.  I emailed them... we will see what happens!!

Re: Well, Ulta sucks. Any other holiday shipping woes?

Well, I got an email from Ulta CS today, and they said sorry and sent me a $15 gift card.  If anyone else had their bag "removed" (not listed on shipped list, and not shipped even though confirmed in email order), it might be worth an email.  

Re: Well, Ulta sucks. Any other holiday shipping woes?

I received 2 Cyber Monday orders! Siver bag was filled to the brim with samples! Love it!

Re: Well, Ulta sucks. Any other holiday shipping woes?

Oooh! What was in your silver bag? 

Re: Well, Ulta sucks. Any other holiday shipping woes?

ugh! my order just moved from processing to shipping. Very annoyed. I will not be ordering form ulta again... Ive had good experiences with folica, going to order my hair stuffs from them from now on 

Re: Well, Ulta sucks. Any other holiday shipping woes?

I took advantage of the $15 Stila eyeliner set on Saturday, and still no movement on my order. I would think that's taking a while, but after reading this thread, I'm just hoping they don't decide the eyeliners are OOS and then charge me shipping because I didn't have enough left in the order. I'd be pissed.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I ordered from Victoria"s Secret for the Black Friday sale. I got the 7/$35 body lotions and mists for stocking stuffers. I also got a pair of slippers and a big, fluffy robe for my boyfriend's mom. Everything was in there...except the robe. I actually thought they were sending it separately but it seemed to be taking a long time and I got worried. So this morning I called, and they said the robe should've been in there. He (CS) was nice about it and said they would overnight the one color they had left. I don't know if it was manufacturer's fault or shipping because I swear the box looked like it had been taped back together.  They were great about it though...I was worried they would argue with me about it or something. AND they are overnighting it so it will be here in time for her Christmas party.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I find VS's customer service to be great. They've always been a huge help when I had to call or e-mail them about something.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I'm having the same thing with Ulta and I'm very dissapointed - this is the first time I've ordered online with Ulta.

 

For me it was NINE DAYS and no shipping!  I finally today got a "shipping notice" but it only says a label was created -- the package hasn't even been tendered to the shipper yet.  Some shipping.

 

Grrr.

 

 

Re: Well, Ulta sucks. Any other holiday shipping woes?

Mine is still processing, not even a shipping notice.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I clicked on the tracking number but get a message on UPS's site saying they "...could not locate the shipment details...". Gosh danget! I want to know when the heck I'm finally going to get it.

Re: Well, Ulta sucks. Any other holiday shipping woes?

Here's the lavender bag + the 3 samples they include in your order:

IMG_20131211_085628.jpg

Re: Well, Ulta sucks. Any other holiday shipping woes?

  • Porefessional card
  • MATRIX Biolage Exquisite Oil Shampoo/Conditioner
  • Exuviance Daily Antioxidant Peel Foils x2
  • Alterna Bamboo Smooth Anti-Frizz Shampoo/Conditioner
  • Tarte Dollface Blush card
  • MJ Daisy perfume sample
  • RL Polo Red perfume sample
  • Taylor by Taylor Swift perfume sample
  • MJ Dot perfume sample
  • Stila Face the Day deluxe sample
  • UD Big Fatty mascara deluxe sample
  • The Body Shop Coconut Shower gel deluxe sample
  • TIGI Catwalk Session Series Styling Cream deluxe sample
  • Ulta Freshwater Mint Body Lotion 
  • Hydroxatone BB Cream deluxe sample
  • Pantene expert thickening treatment
  • Philosophy Hope in a Jar deluxe sample
  • Kinerase C8 Peptide Treatment
  • 2 coupons: $10off $60 Bare Minerals online/$20 off $80 online purchase
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