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Well, Ulta sucks. Any other holiday shipping woes?

Did anyone else get sucked in to Ulta's cyber monday and still not even get a shipping notice?

Re: Well, Ulta sucks. Any other holiday shipping woes?

Man, their facebook page is blowing up right now.  I emailed them... we will see what happens!!

Re: Well, Ulta sucks. Any other holiday shipping woes?

Well, I got an email from Ulta CS today, and they said sorry and sent me a $15 gift card.  If anyone else had their bag "removed" (not listed on shipped list, and not shipped even though confirmed in email order), it might be worth an email.  

Re: Well, Ulta sucks. Any other holiday shipping woes?

I received 2 Cyber Monday orders! Siver bag was filled to the brim with samples! Love it!

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Re: Well, Ulta sucks. Any other holiday shipping woes?

Oooh! What was in your silver bag? 

Re: Well, Ulta sucks. Any other holiday shipping woes?

ugh! my order just moved from processing to shipping. Very annoyed. I will not be ordering form ulta again... Ive had good experiences with folica, going to order my hair stuffs from them from now on 

Re: Well, Ulta sucks. Any other holiday shipping woes?

I took advantage of the $15 Stila eyeliner set on Saturday, and still no movement on my order. I would think that's taking a while, but after reading this thread, I'm just hoping they don't decide the eyeliners are OOS and then charge me shipping because I didn't have enough left in the order. I'd be pissed.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I ordered from Victoria"s Secret for the Black Friday sale. I got the 7/$35 body lotions and mists for stocking stuffers. I also got a pair of slippers and a big, fluffy robe for my boyfriend's mom. Everything was in there...except the robe. I actually thought they were sending it separately but it seemed to be taking a long time and I got worried. So this morning I called, and they said the robe should've been in there. He (CS) was nice about it and said they would overnight the one color they had left. I don't know if it was manufacturer's fault or shipping because I swear the box looked like it had been taped back together.  They were great about it though...I was worried they would argue with me about it or something. AND they are overnighting it so it will be here in time for her Christmas party.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I find VS's customer service to be great. They've always been a huge help when I had to call or e-mail them about something.

Re: Well, Ulta sucks. Any other holiday shipping woes?

I'm having the same thing with Ulta and I'm very dissapointed - this is the first time I've ordered online with Ulta.

 

For me it was NINE DAYS and no shipping!  I finally today got a "shipping notice" but it only says a label was created -- the package hasn't even been tendered to the shipper yet.  Some shipping.

 

Grrr.

 

 

Re: Well, Ulta sucks. Any other holiday shipping woes?

Mine is still processing, not even a shipping notice.

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