Services
From makeovers to personalized skincare consultations
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
A place to say thanks to helpful BTer's, share your new BT status or heart achievement... A place to joke around, share memes, riddles or anything else you want to. Let's bring back some life in this place!!!!
Where the unicorns play - Post your unicorn mail here:
https://community.sephora.com/t5/Besides-Beauty/THE-UNICORN-MAIL-THREAD/m-p/3645731
OTHER FUN THREADS
https://community.sephora.com/t5/Besides-Beauty/BIC-book-club/m-p/3610535
https://community.sephora.com/t5/Besides-Beauty/CRYSTALS-GEMS-AND-JEWELRY/m-p/2828273
https://community.sephora.com/t5/Besides-Beauty/Mermaids-amp-Unicorns/m-p/2525317
https://community.sephora.com/t5/Besides-Beauty/Pet-Paradise/m-p/2536594
https://community.sephora.com/t5/Besides-Beauty/The-Disney-Thread/m-p/2715041
https://community.sephora.com/t5/Glitter-Enthusiasts/The-Googly-Eyes-Thread/m-p/2934071
https://community.sephora.com/t5/Besides-Beauty/The-Harry-Potter-Thread/m-p/2730440
https://community.sephora.com/t5/Besides-Beauty/The-Llama-Thread/m-p/2815616
https://community.sephora.com/t5/Besides-Beauty/THE-OTHERWORLDLY-THREAD/m-p/3602710
https://community.sephora.com/t5/Beauty-Confidential/THE-THROWBACK-THREAD/m-p/2636125
https://community.sephora.com/t5/Besides-Beauty/The-Wonder-Woman-Thread/m-p/3610675
Perfectly said @fatimamummy! That is such a great pic - so much diversity!! LOVE IT!!
I was rearranging my makeup stash today and found a Maybelline Color Tattoo in Barely Branded. I was gonna toss it but after I swatches it I realized it would make an awesome highlighter! And it was! No glitter, just shimmery goodness. Apply at the end, blend quickly (once it sets it's not moving) and enjoy a glow all day long (for free if you already have it!).
Wasn't sure where I would share this story, but I thought the happiest thread on BT would be the best fit, so here it goes!
I made my first (and tiny) order on Wander Beauty about a week ago, as they were offering a free full-size lipstick (it's still going on! w/ code WBEIGFT24) and free shipping with any purchase. My freebie arrived damaged--seems like it was turned almost all the way up with the cap on, so it was unsalvageable-y smashed--, so I emailed them, letting them know of the incident and cautiously asking them what I should expect. "Cautiously," because it was a freebie. Then I didn't hear back for a few days. And there's no phone number for the CS. I was a sad panda.
When I checked my mail today, I saw a padded envelope from WB, with a pristine lipstick and a handwritten apology card inside. I never received any email back or a tracking number, so I was completely surprised! I've received a few replacements from online merchants, but never with such a nice gesture. Thank you, @WanderBeauty! You guys rock!! 😄 (now if only you add a phone number for CS...)
What an awesome company! I am so happy they took care of you!
Also, I love your Nemo avi!!! @NarNarNars
Thank you, @Tamara76! Love supporting an awesome company.
Awww, sparkly Nemo! So adorable!! ❤️ Too bad we can't use gifs as our avatars. whomp.
I love your new avatar @NarNarNars!
That's really classy of @WanderBeauty to go ahead and send out some replacements for you. Not many companies would do that!
Thank you, Princess Jasmine, err, @Mcakes! 😉 I know, the only other retailer that had replaced (faulty) GWPs is Nordstrom, but Nordies is in a league of its own... so it kind of says a lot about WB's CS!
It really does @NarNarNars! They've been nothing but nice to us here on BT too. Definitely rooting for them 😄
Welcome to the Disney avatar family haha. We're growing, yay!
OMG @NarNarNars! You too?! Well, the smashed lippie - not the surprise replacement. I didn't even think about emailing them (just transferred the product onto a little clam). I'm so glad they took care of you! That is good to know
Oh no, @ZombieMetroAnt, yours arrived damaged, too? Goodness, I'm so sorry to hear that! 😞 I hope it's just a coincidence-- it would be sad to think that they are trying to get rid of damaged items by offering them as freebies. Mine was mostly stuck on the cap, so I couldn't even transfer it elsewhere. I went to their contact us page and used the send-a-message function to get in touch with them, if you ever want to reach out to their CS team.
So glad they took care of you! 🙂 That was my first time ordering from them too. I emailed them twice with questions and got a response each time within 2 hours. I wonder if maybe they drafted a response to you but forgot to hit send?! Either way.. i agree that their CS was great
Wow, the turnaround time for emails is pretty awesome. I guess mine was more of an anomaly, then. Love supporting companies with a great CS!
So glad they took responsibility and replaced your lippie. Enjoy!
Thank you, @prettyinpa, @veronika23!
All these Disney avatars are making me feel warm and fuzzy inside... ahh. 🙂
YES!!! Like @veronika23 said, @NarNarNars! Join in...maybe as Nemo? In honor of your daughter's awesome costume!