Your Basket is Empty
Sign in to see items you may have added previously.
See samples, rewards and promotions in .

Item Added to Basket

Free Shipping!

You're only $50.00 away from Free Shipping.

Post in Besides Beauty

Rant: Reviews

Sorry, I had to get this out...

 

But it bothers me when people write reviews for products based on what they thought or believed the product would do, not necassarily based on what the product actually does. For example when people write about a foundation, BB cream etc, with very little coverage and give it a bad rating although the company claims it is lightweight and sheer. Or on the other hand complaining about the heaviness or such of a full coverage foundation.

 

Or when people have unrealisitic expectations for a product. For example the tradeoff between between non-sticky or long-lasting lip gloss. Generally a longer lasting gloss will be a little thicker for the shine to last longer.

 

Or people who give a bad review for something just because the shade doesn't look as great on them. Just because the color isn't flattering doesn't necessarily mean the product itself is bad and deserves a very low rating.

 

I always take reviews and such with a grain of salt, since how a product works can depend on skin type, application, etc, and place more value on reviews that give an explanation for their review. But it still drives me a teeny bit bonkers when people do that.

 

Sorry for my little rant. Anyone else agree? Or not?

Highlighted

Re: Rant: Reviews

well, sadly, for antiaging stuff i'm afraid we'll always be stuck with poorly written reviews no matter what.  i think the majority of people who use these creams never look at the list of ingredients and don't dig very much into the research done on certain ingredients by the medical community, etc.  Also, hardly anyone will ever be objective enough to look at her wrinkles before trying the cream, then 4 weeks later be able to say "my wrinkles have been reduced by 80%".

 

But for makeup, including colors, textures, feel, staying power, etc, I do find the reviews very helpful.

Re: Rant: Reviews

lol, basically I look for the reviews that saids they saw a significant decrease in wrinkles from the 50+ age group. I don't want research, I just want to know if it worked for *your* wrinkle.

 

In general Sephora reviews are all pretty helpful, but I wish the reviews would state the shade (from either the reviewer or label from Sephora) because when somebody say "omg! This shade look so good on me." or "too much glitter" I don't actually know which one they are referring to.

 

My other pet peeve (I have, like, 999 pet peeves) is when people say product X is a perfect dupe for Y without mentioning staying power. It may have the same color/texture, but the main difference between some luxe product and good drugstore product are staying/lasting power, which is almost never mentioned.

Re: Rant: Reviews

I just started doing that recently!!  Sometimes when I get annoyed with the reviews I filter it and only read the reviews from certain age groups, hahaha

Re: Rant: Reviews

I had these age spots on my forehead that I hated.  It looked like an island chain charted up there, and made me feel so old looking.  I tried Bobbi Brown Intensive Skin Supplement, and in only one bottle, they're gone.  Totally gone.  

Re: Rant: Reviews

Thank you so much for posting about this! I am very new to this site, high end beauty and review writing and I have written only a few reviews but I try to be helpful as possible. After reading this I now know to wait longer to write something and what other things I should include. Hopefully more people see this and follow everyones advice. 

Re: Rant: Reviews

Thanks for posting your "rant,"  I'm glad to know that other people are irritated by some of the reviews that are left.  I read one recently where someone with dry skin left a bad review on an oil-free foundation!  It was almost funny.  It's too bad most of the people we're complaining about will never get it.  I do appreciate the few helpful reviews and conversation in the Lounge.  It would be nice to have a check list of items left in a review to filter through some of the reasons for liking or not liking a product and also listing the specific shade they purchased for their specific skin tone.

Re: Rant: Reviews

Hahaha, I saw this on a product page. It's an answer to the question about whether the eye make up remover can be used for face. It made me laugh and I had to share:

"USE IT EVERYWHERE! YOU CAN POUR THIS IN YOUR EYES AND NOT HURT THEM. IT'S AMAZING"

 

Now, I'm sure she's not saying you should try it out like that (or is she? o.O), but given what some people do and the silly lawsuits that US sometimes have...

Re: Rant: Reviews

I certainly hope if I ever need a deep cleansing eye rinse it won't have to be at the cost of a pricey make up remover.

 

O_O

Re: Rant: Reviews

haha so funny.

Re: Rant: Reviews

This is a review I just saw on a Hourglass powder....this person gave the product a 1 star review because of *UPS*

 

*scratches head*

 

1out of5

UPS is racist

-03.04.13

Quick Take: i don't know

UPS refused to leave the package even when I signed saying I would accept responsibility if it went missing. I called Sephora customer service. UPS told them it was because of the neighborhood I live in. This is the first time UPS has refused to leave a package. It is also the first time I have lived in a mostly black neighborhood. The products were returned to sender. Sephora said there was nothing they could do so they lost a sale. I had more than one item.

Re: Rant: Reviews

I'm surprised that that wasn't removed before it was posted if there exists a filter. Does there?  Also, it seems as though they don't know how to differentiate between the Sephora and UPS services :/

Re: Rant: Reviews

Haha! When I read this I was literally like, what? *scratches head*

 

I really wonder about some people...

I have also seen a couple reviews where people give a rating of 1 star, because the product arrived crushed or in bad shape, while that may be an issue with the product, it is much more likely something that happened in shipping! People really baffle me sometimes...

Re: Rant: Reviews

Yeah! I have so many Sephoras around me that I rarely order online, the only time I order online is if I see something thats "online only" or if a certain products isnt sold at my Sephora, but its still sold on sephora.com. If you get a broken item, return it. I highly doubt that any of those people actually kept a broken item which means that they got their money back *and* complained about it. Sheesh! And she could have complained directly to UPS, either by phone, email, fax, or an actual letter. What does this have to do with Sephoras customer service? Does she think that Sephora OWNS their own UPS or something?

Re: Rant: Reviews

Exactly! That's why I don't really like to order things online, (and I like instant gratification Smiley Happy )

To be honest, with some people I wouldn't really be surprised if she believed that, she did order from Sephora... Smiley Happy

 

Only if something came to me several times broken would I complain, since that would more likely be the product, but still...

Re: Rant: Reviews

I literally just came across that comment as well. Wow

Re: Rant: Reviews

Thanks for pointing that out! We'll have it taken down since it is a customer service issue Smiley Happy

Luv&Lipgloss, Diana

Re: Rant: Reviews

@MoreGun89, we do have filters that will remove certain words but a lot of times our users get confused between posting actual reviews, and contacting us for support. Smiley Sad We do moderate reviews each day and do our best to catch them! It looks like yesterdays posts have not been reviewed yet but they should be soon! I already took that one down.

Luv&Lipgloss, Diana

Re: Rant: Reviews

Thanks Diana! I just hate it when reviews like that lower the rating for the actual product. I tried one of the hourglass powders on my mom in store a couple of days ago (luminous, and she ended up buying it!) and I thought it was fantastic. Gives you a noticable lit from within glow.

Re: Rant: Reviews

No problem! We do our best to make sure the accurate and real reviews are posted but so many are posted in a day that not all come through our filters and can be approved or rejected for a number of reasons. Reviews about samples, items that were returned, or items that caused breakouts are typically rejected as they don't pertain to the product- and what one item may cause on a client is different on what results it may have on another. Smiley Happy

Luv&Lipgloss, Diana

Re: Rant: Reviews

Oh i Love That you posted this!!! It bugs me so much!! Especially when i saw the one down there about the Ups thing!!!! Ughhh, Thanks for pointing this out!

Re: Rant: Reviews

I agree. I was a little guilty of that when i was new here. I only had that 1 review cause I want to use a product for 1-2 months regularly or daily before writing anything now.

Re: Rant: Reviews

No worries, I probably posted some less than helpful reviews when I was just getting into makeup too. Now being much more into makeup I know more what is helpful and I also know what I like and what works for me. So basically I won't  scathing review of a super sparkly lipstick (for reference I don't really like glitter and sparkle on my lips), because I know it will be extremely biased.

Re: Rant: Reviews

.

Re: Rant: Reviews

I know, I find that so funny! Usually it's a reference to normal skin "folds", so basically it's because your face moves so you don't look like an alien or super botoxed...

Re: Rant: Reviews

I do wish we can edit the reviews sometimes, because I may give a glowing review but after the initial excitement faded, I realized that it clog pores/breakouts or have 0 lasting power etc, and I don't want to write another review.

 

I wouldn't mind anti-aging reviews from young people as long as it contains useful info. Some say they use it not for anti-aging but it also helps with texture/acne, that's fine, but just a "it feels nice" or "I feel like it really helps with preventing wrinkles" doesn't do much.

2 Replies
Conversation Stats