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Anyone else can't give hearts???

Already posted this in BT support.... As I'm reading posts this morning I'm trying to give hearts but it's not working.... Was working just fine yesterday. Anyone know why??? Anyone having the same problem?

Re: Anyone else can't give hearts???

Hello all!

 

Currently they can only be given out when you are viewing in "linear". . We are aware of and reported this and hope for it to be fixed soon. Thanks for bearing with us! Smiley Happy

Luv&Lipgloss, Diana

Re: Anyone else can't give hearts???

Thank you!

Re: Anyone else can't give hearts???

Yeah I called in this morning and it's still not fixed =(  You can only give hearts to comments when you are in LINEAR view like Nicrohr said Smiley Wink  Hope it's resolved soon Smiley Happy

Re: Anyone else can't give hearts???

Okay, there we go.  I switched to linear and it's working.  <3

Re: Anyone else can't give hearts???

I can't give hearts to the replies you lovely ladies give. I can only give it to the original post. Smiley Sad

Re: Anyone else can't give hearts???

Change your view to linear and see if that works =)  I'm guessing the threading view still doesn't work.

Re: Anyone else can't give hearts???

How do you change the view?

Re: Anyone else can't give hearts???

left side of your screen at the top of the comments you'll see View: Threading/Linear and Sort: Newest to oldest.

 

Click the small arrow beside Threading or Linear and a box will appear, pick the one you want. Smiley Happy

Re: Anyone else can't give hearts???

Sorry ladies!  We are working on the issue.  In the meantime, to give hearts to the comments you will need to be in the linear view.  Thanks for your patience!

Re: Anyone else can't give hearts???

Same here, I can't give hearts in the comments even in linear view.

Re: Anyone else can't give hearts???

Hi thesupergirl and sydBristow-

 

I was able to add hearts again today. Please try it again to see if it works!

<3 Melissa

Re: Anyone else can't give hearts???

Still doesn't work in the threading view Smiley Sad

Re: Anyone else can't give hearts???

It's still not working.

Re: Anyone else can't give hearts???

What's the difference between linear view and thread view?  How do you switch from one to the other?  Thanks!

Re: Anyone else can't give hearts???

To change the view: On the left at the top of the discussion board, below the comment box you should see..

View: Threading and Sort: Newest to Oldest

Click the arrow beside Threading to change to linear view.

 

Linear view will have everyone sorted by order so for example newest to oldest.  Threading you'll actually be able to see who commented on who's comment in order.  I find that works much better because you see people's replies but right now can't give hearts in that view.

 

Hope this helps.

 

 

Re: Anyone else can't give hearts???

Yes it does, thanks!  I will give it a try...

Re: Anyone else can't give hearts???

I can't give them to comments, but I can give them to the top posting. It was a problem yesterday too.

Re: Anyone else can't give hearts???

Nevermind, I figured it out. Smiley Very Happy

Highlighted

Re: Anyone else can't give hearts???

I still can't in threading view, but can in linear.

Re: Anyone else can't give hearts???

I can't either.

Re: Anyone else can't give hearts???

me neither!

Re: Anyone else can't give hearts???

I can give hearts to posts, but not to comments on any posts. Help! Smiley Sad

Re: Anyone else can't give hearts???

I miss giving hearts in threading view Smiley Sad

I hope this is fixed soon!

Re: Anyone else can't give hearts???

I can't give hearts either

Re: Anyone else can't give hearts???

I hope they fix it soon, linear is confusing at times.

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