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Post in Beauty Confidential

The Question Thread: Because not all questions need their own thread.

I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic. 

 

I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use. 

 

I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile. 

 

Official thread mascots: The Curious Puppies.upload_5938777889175560105.gif

 

Official thread anti-mascot: Lucille Bluth.

upload_3177501285647811883.gif

 

It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off... 

 

Well, since I apparently don't have any pressing questions, I'll start with this two-parter:

 

What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?

Re: The Question Thread: Because not all questions need their own thread.

@LivKoven I've tried this one before and had similar results! My skin was very calm/smooth/soft in the morning. I definitely liked it, but brushed it aside because I wasn't familiar with the brand and because it was almost $80 for an ounce. At that price range, I thought it was best for me to just stick to serums I was familiar with Smiley Happy **Clinique Smart Serum is one of my HGs and comes in at $60/oz

Re: The Question Thread: Because not all questions need their own thread.

@whitepolkydots That's the thing for me too, I know nothing about Juice Beauty aside from it being all natural, vegan and made from acidic fruit juices. I don't know anyone that loves it or even uses it. The price point is insane but my skin is absolutely loving it!

 

Clinique Smart Serum is your HG? I actually have it and have been using it some for the past few weeks but haven't been enjoying it. That being said, I've been only doing it in the morning- maybe I'll try it at night and give that a shot Smiley Happy

Re: The Question Thread: Because not all questions need their own thread.

Does anyone have a phone number for So Choix customer service?

 

Attempting to go to their website indicates they no longer exist, and an email to their support address got bounced back as "undeliverable"

 

Screen Shot 2017-05-12 at 12.46.02 PM.png

Re: The Question Thread: Because not all questions need their own thread.

Thanks @Madeline7 and @whitepolkydots. I suspected that would be the case. I'm glad I tried all reasonable methods of contact before contacting my CC company, since the first question upon calling to dispute was "have you tried to contact them"?

 

Getting a little stalker-esque, I went onto LinkedIn, and got some names of folks who are So Choix Advisors, on their board, etc. I'm not able to easily contact them (they aren't in my network and I don't have a premium LinkedIn membership), and it seems a little (or a lot) over the top to contact them to inquire if Ellie was sincere in email when she stated "What I don't want is for you to ... think you're being scammed."

Re: The Question Thread: Because not all questions need their own thread.

@SheWhoSkis there is no way to contact them.  They've cancelled their phone lines, website, email, social media.  The owner has even deleted all her contact info on sites like crunchbase and medium, taken down all her blogs.  She's fled.

 

File a dispute with your bank if you can Smiley Sad

Re: The Question Thread: Because not all questions need their own thread.

@SheWhoSkis i would imagine that they're not staffing their CS line? Seeing as everything linked to them has been taken down. Some people in the Beauty Sub thread, as well as MSA, recommended going directly through your bank to unsubscribe. Annoying I know Smiley Sad

Re: The Question Thread: Because not all questions need their own thread.

Has anyone tried The Ordinary's 10% Lactic Acid + 2% HA?

 

I recently fell deeply in love with Sunday Riley's Good Genes and with what lactic acid can apparently do to my skin... but not so much in love with the price tag.

 

A blog "Save or Splurge" post said the Ordinary was a great, cheaper alternative, with even a higher level of lactic acid!

 

I already bought a bottle, at $7!, so I'm already "invested," but just was curious! I couldn't find a thread for the brand but have seen its name around BT before...

Re: The Question Thread: Because not all questions need their own thread.

@KatieKabam I haven't tried this particular product but reviews of the Ordinary products can be found in the Deciem (their parent company) thread:

 

http://community.sephora.com/t5/Products/DECIEM-THREAD/m-p/2729996#M36359

Re: The Question Thread: Because not all questions need their own thread.

Thank you for pointing me in the right direction, @Mochapj! I knew I should've tried searching for the parent company!

Re: The Question Thread: Because not all questions need their own thread.

@KatieKabam

Stephanie Nicole did a very extensive YouTube review on the Ordinary. She loves SR Good Genes as well.

 

https://m.youtube.com/watch?v=Jp6_n9IARPY

Re: The Question Thread: Because not all questions need their own thread.

Does anyone have the Marc Jacobs coconut primer? I bought it around October 2016 and I went to use it today but when I pumped it out it had a strange consistency even a clear strip came out (keep in mind I shaked it for awhile). It even smells funky. I bought it from Sephora. 

Re: The Question Thread: Because not all questions need their own thread.

@JulesLG I've had mine for a while (over a year). It does tend to solidify in the pump area (no big deal IMO, I just wipe that part away). I haven't noticed a funky smell though, it still smells the same way it did when I first got it. Smiley Frustrated

Re: The Question Thread: Because not all questions need their own thread.

Thanks for the reply! I guess I'll try it out hopefully I don't breakout Smiley Happy

Re: The Question Thread: Because not all questions need their own thread.

No problem! I hope it's still okay. It's such a lovely (and expensive) primer. Smiley Happy

Re: The Question Thread: Because not all questions need their own thread.

Hello, all. I don't usually post on this thread so excuse me for taking up your time. I do have a burning question:

 

Does anyone know any information about the DevaCurl DevaCut? Has anyone had one before?

 

I did make an appt to do this at a salon an hour away from my home for six weeks from now. (their first available appt) Only three salons in my state are certified to do this cut and the salon told me that it will take two to three hours. (for a haircut.. eek!)

 

Here is the information for the haircut:

Screen Shot 2017-04-27 at 5.33.07 AM.png

Re: The Question Thread: Because not all questions need their own thread.

@willa25 Welcome to the Question Thread! Everyone with either a question or an answer is welcome here. Ask away! Smiley Very Happy

Re: The Question Thread: Because not all questions need their own thread.

@willa25 I had a DevaCut a few years ago. The details are a little fuzzy for me since it was so long ago. It took a couple hours; the dry cut took a bit longer, since she'd cut a bit and then check my hair to see how the curls were falling. She washed it afterwards and then styled it. 

 

It was a good haircut, but I didn't go back for a couple reasons. After trying it once, I realized that my regular hairstylist (although not Deva certified nor did she dry-cut) was doing a GREAT job with my hair. My hair wasn't that different with a DevaCut. And the DevaCut was about twice as expensive as my usual stylist and a further drive. 

 

With that being said - my hair isn't super curly. More like waves.So I'm not sure I'm the best fit for a DevaCut either.

Re: The Question Thread: Because not all questions need their own thread.

@willa25 Just sent you a PM about Deva Cuts.

Re: The Question Thread: Because not all questions need their own thread.

Has anyone ever returned an opened fragrance to FrangranceNet? I ask because they say they only accept returns of unopened items and I received this box that was sealed in cellophane, but the perfume had already been sprayed. Also, the batch number said it was from 2015 (I have older perfumes that still smell fresh as new) but this one was little off  and gave me a headache Smiley Sad

Re: The Question Thread: Because not all questions need their own thread.

@DaintyDivaoh man I'm sorry : ( I don't know about returns but I stopped shopping there years ago and transferred all my perfume business to Sephora after having to deal with them on a late order - I was traveling to see family and I had bought several bottles of perfumes as gifts - my order was around $500 and I had called and asked customer service about delivery time - I was supposed to have my package about 9 days before I left and even though in Canada we pay an exhorbitant fee for duties and courrier delivery - my package came over two weeks late and I never got to take it away with me to give to my family.  I had made a few sucesful orders before that maybe 2 or 3 and they arrived in about 3 business days but that large order I made was a disaster.  It wasn't even that they package got lost they just never bothered sending/fulfilling my order until two weeks after I placed it that time (I never received a confirmation of shipping with a tracking number until much much later).  When I tried to deal with customer service to ask why they hadn't shipped my order two weeks after I placed it they kept telling me it was on its way and had been shipped but that they were unable to give me tracking info or check the status - customer service was amazing BEFORE I made the purchase but once I made it it was GOD AWFUL.  They have VERY cheap perfumes, this is true, but I have heard of people getting old/bad bottles from them and though it has never happened to me I believe it - I don't think that company has many scruples or that they care about repeat customers i think they have the worst customer service I've come across.  If you purchased a tester bottle I don't think those are refundable but if it was supposed to be new and it came wrapped in cellophane with perfume missing from the bottle then it was already opened - you're not the one who opened it.  If it's a cheap bottle like $20 it might not be worth the hassle but if you paid more for it and want the refund I would take pictures of the packaging and the bottle so that you have something to document that it came that way.  They should refund no questions asked but my experience with this company tells me it might be a challenge to actually get the refund they promise.  I would take the pictures explain that it was ALREADY opened and that you want a refund... Honestly though, I feel like the discounts are not worth it.  Sephora has a very generous sampling policy and amazing customer service ethic so after the disaster I made my first purchase at Sephora and never looked back.

Re: The Question Thread: Because not all questions need their own thread.

@RoseCharlie I'm sorry you had such an unpleasant experience Smiley Sad I buy most of my perfumes from Sephora or department stores, but this scent was not available so I gave them a try.

The bottle was supposed to be new, but the main problem was the off smell of the perfume. Given the discount I would be okay'ish' with the fact that it had already been sprayed once and sneakily sealed again. It was possibly returned for being bad and then sent to me. 

I really don't have the constitution for gambling so I can't imagine buying from them again, even though the other bottle they sent me was smelling very fresh and for sure never sprayed before Smiley Tongue