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Post in Beauty Confidential
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How Do YOU Navigate through Beauty Insider Community (BIC)

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If you are new to BIC then I would check out this thread to get started 

https://community.sephora.com/t5/Trending-Now/New-to-Community-Here-are-3-Steps-to-Get-Started/m-p/5...

 

Also, this new thread

https://community.sephora.com/t5/Trending-Now/How-to-Post-New-Threads-and-Reply-in-the-Beauty-Inside...


As more people join the community I thought it would be a cool idea to discuss how YOU navigate through BIC to help others on here that don’t know where to start. Also, what would be your top threads that a newbie should check out first?  I’m interested in hearing all the different responses of how we explore on here and what threads interest us the most. Also, a thread or threads you think people might not know about but should. 

For me, I love navigating through the side bar (left on desktop, right on mobile web) and checking out unanswered first since I feel a lot of people often don’t get their questions answered or are overlooked. After that I head to most recent and go through the first 2 or 3 pages since those pages are where you are going to find current people posting on threads that could be popular or not.  You could also search most popular or by group. 

My top threads that I think people should check out in no particular order:

What are you wearing today?

Joyful July hauls 2020! (this changes every month but I love seeing what people get)

Deals Too Good to Pass Up Volume Six 

 Skincare Routine of the Day 

 2020 Mask of the Week Challenge - PART II 
BIC Made Me Do It!! 
July Hits and Misses (this changes every month
Monthly Favorites: June 2020 Edition! (this changes every month)
Active Promo Codes #20 
Ulta GWPs 

Here are 2 threads I feel some people may overlook
THE PARTY THREAD (a place where we celebrate everything-birthdays, new ranking, new job, a holiday, a new home or baby, marriage, etc
RE: 🌈🦄📦THE UNICORN MAIL THREAD 📦🦄🌈 
 (a place where BIC members share mail received from other BIC members)

 

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@SportyGirly125  This thread's fun to read, especially from a web/UX design usability perspective. I'm not surprised that you check for unanswered thread first. 🙂

 

How I typically navigate BIC: 

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I always start at the main Conversations page (https://community.sephora.com). I usually check the first 1 or 2 pages and open various threads in their own tabs. If I can reply quickly to a tabbed thread, I'll do that. If not, I keep the tab open while looking through other threads. I BIC-bookmark some of them so I can return to them later and/or track the conversations. 

 

Then I move on to my BIC notifications (when that feature's working) to see who's tagged me. And yes, I usually open those tagged replies in more tabs. 🤣 While I'm in those threads, I check for other new replies. 

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No matter what site or forum I'm on, I usually have many tabs open simultaneously in my browser. I've been a serial tab opener since the day tab navigation was added to browsers. Watching me navigate the interwebs is probably super frustrating to anyone who's very linear about navigation or easily overwhelmed by multiple open tabs. 

Then I go back to bookmarked/tabbed threads I still haven't answered. Sometimes I have, um, lengthy or detailed answers to those, so I write up my replies in Notes or TextEdit and then paste them to BIC. 

 

Next, I either visit a few favorite long-running threads, browse groups, or click the unanswered threads link. Eventually I end up doing at least 2 of the 3. 

 

Oh, and all of this is done via tablet (mobile web) or laptop (desktop web). I'll browse threads and give hearts via phone but rarely reply that way, mostly because I type much faster with both hands at a full keyboard than with 2 thumbs on my phone. And I never use the Sephora app; deleted it from phone and tablet however long ago. 

Advice to newbies: 

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The search bar is your friend! Before I start a new thread, I search BIC (from the main Conversations page) to make sure I'm not creating a dupe thread. 

The main Conversations page shows the most recently updated posts from all BIC groups. That's why I start there instead of individual groups. If you start the same thread in multiple groups, all your dupe threads will appear on the main Conversations page and some will likely be marked as spam. 

Remember to tag people (example: @WinglessOne ) when you reply to them. When you tag me in a reply, a red dot appears on my notifications icon (the bell icon in the top nav of BIC). Well, when notifications is working; sometimes it's glitchy. Some folks also have their notifications set to email them whenever someone tags them. 

Don't get discouraged if someone corrects you; we all make mistakes. Learn from it and keep interacting! 

In addition to threads you listed, newbies might wanna introduce themselves in the New Member Monday thread:  https://community.sephora.com/t5/Trending-Now/Introduce-Yourself-New-Member-Monday/m-p/5074797/highl...

 

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@WinglessOne Thank you for sharing. I love that we all navigate through BIC differently.  It does take being on here constantly to get the hang of things. Like you said if you are corrected we are not trying to be mean but help guide you in the right direction so that we don’t have duplicate threads of the same topic. With the amount of newcomers it’s so hard to help everyone and mistakes do happen

RE: How Do YOU Navigate through Beauty Insider Community (BIC)

So helpful! Thanks (:

Re: RE: How Do YOU Navigate through Beauty Insider Community (BIC)

@lindseyyfaye @Glad you find it helpful. 

RE: Re: RE: How Do YOU Navigate through Beauty Insider Community (BIC)

It can be super overwhelming!! So I’m glad you broke it down to make it simplistic (:

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@SportyGirly125 Thank you.  This I a very informative post.  Excellent idea.  And thank you for responding to my question today!  I really appreciate it.

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@tjffc Thank you so much 

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

Such a great idea for a thread, @SportyGirly125

I agree with @quspork, what an excellent observation she shared. Just reading through/lurking for a bit helped me to get a feel for the flow on BIC. I picked out a couple of active threads related to beauty that I admire, but don’t personally do. One that stands out was the 100 days of Lipstick Challenge https://community.sephora.com/t5/Lip-Lovers/100-Days-of-Lipstick-Challenge/m-p/4103047/highlight/tru...

 

Once I felt confident to start commenting, I was really just in awe of how welcoming everyone was to me. @RGbrown@WinglessOne@Kim888 and so many others there. The lack of negativity drew me in, and I started slowly posting on other threads, eventually ‘settling in’ where I felt comfortable getting more involved.

 

It’s like being in a beauty centrifuge😊

2F49B8B6-CF71-4E3A-972A-E13E6D58FE25.gif

 

 

 

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

Love that 'cado gif, @eshoe😍

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

Hee hee thankfully there are an abundance of those, @quspork - they are well-loved around here 😉

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@eshoe That's so nice of you to say!

 

And I agree - I did a lot of lurking at the beginning, but everyone was so nice and inclusive! The search bar really is helpful!

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

I am still amazed at how friendly and encouraging everyone is here, @Kim888. 💗 it!

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@eshoe Thank you for sharing.   I agree with you on seeing on things flow to get the idea of how the forum works.  Then that makes commenting and interacting on here easier. Plus everyone is so helpful and nice.

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

You’re welcome, @SportyGirly125 - it’s interesting to ‘see’ the thought process others use to settle in here.

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

Interesting question, @SportyGirly125! I'm a total sloth at heart so normally I just check out the main conversations page to see what's most recent. When I'm looking for a specific post, I usually just search for a few key words in the search bar. 

 

As far as tips on threads for newbies: I'd strongly encourage new BICers (welcome!) to lurk for a couple of days to see the flow of the community and spend some time checking out the threads that are already in existence across the boards/groups. There are so many great conversations to join and often specific questions have been asked and answered before so doing some reading can be so valuable! 

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

So smart @quspork! I feel like I lurked for a while before posting but there's always more to learn. I especially agree about reading threads/questions. Some newcomers tend to create threads for something that already exists which can create clutter on the main page just because they aren't aware of the other threads. Very helpful to read.

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@quspork That is such great advice. I remember my first post on BIC On the new platform was done incorrectly and @RGbrown informed me about it and from then on I became more aware of how things worked. 

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@SportyGirly125 

I am intrigued by this exchange 🤔😂 

I hope I was at least nice about whatever I tried to help with...sometimes my inner snark can't help but shine though 😋 (and my apologies if it did)

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@RGbrown It’s a mistake a newbie would make. I think it was starting my own thread for a deal instead of posting it on the deal thread. 

Re: How Do YOU Navigate through Beauty Insider Community (BIC)

@SportyGirly125 


I like to bookmark conversations that are relevant to me so I can easily go back to them.  That way, I'm able to look up products mentioned faster without having to ask again.

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