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Post in Beauty Confidential

Do you guys think that the "proffessionals" at sephora are actually proffessional?

just wondering what you guys thought...

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Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

I always thought they were pretty picky about who they hired. I have a friend who used to work for them, and even though she is a certified makeup artist they only let her work in fragrances because she didn't have enough experience in makeup. 

But then I don't really have any bad experiences with anyone there yet either. 

Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

Overall, yes. By now, most of the girls there know me (that's bad isn't it?) so I haven't had any bad experiences in a long long while. Its rare for them to have an actual makeup artist working there, but when they do I really like talking to them about application/technique/tools. Sephora has a lot of stores, and a lot of employees, so I don't hate the store just because I run into the occasional snooty/stuck up/rude person that stares at me like a hawk while I'm browsing or testing out products. What gets to me is when I get comments like "are you going on a date tonight?" or "you're still here?" in a tone that suggests that I'm just there to mess with the products and not buy anything. 

Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

Yikes! I'm sorry to hear that. That's such a turn off when you're shopping. I'm a notorious label reader, so it's nice to be able to shop without people gawking at you or understand that you're actually trying to make the best choice possible. 

Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

I think they use to be more professional. When the Sephora first opened at my local store in Canada (when I still lived up there), the beauty professionals that were there were amazing. There was a woman I worked with there who had toured with the Black Eyed Peas as one of their make up team. 

I notice that MAC seems to have way better retension of their 'professionals' and Sephora has really high turnover so I think this has to do with full-time opportunities, room for advancement (MAC has amazing room for advancement, apparently, where you can get shipped off to HQ), and benefits/incentives.

Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

I know what I've been noticing... some of the people in Sephora know A LOT about makeup, but yet the makeup they wear is very unattractive. Many people there wear way too much makeup, which turns me away. I can obviously see that most of them know what they are talking about and are very good with makeup, but they go so over the top that I end up buying less dramatic makeup so I don't look like them, which is NOT what Sephora should be going for. They should look for people that wear natural makeup so they have the "pretty" look.

Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

For the most part yes but there are some I've come across that after I asked them a question, I just ended up looking and deciding myself we were no where near the same ball park.

Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

I think it depends on your location. I actually had my first ever positive experience in an Sephora not too long ago (the reason why I'm here on the site, actually!) and it totally shocked me. I went to another location in town and got the same, "I'm too busy to be bothered with you, peon" attitude that I'd seen before. 

 

To echo what others have said about MAC, I've always had a really positive experience there. The little that I do know about make up comes from the folks at MAC and at Ulta. I've yet to ask anyone at Sephora about the products I use on a regular basis, though. 

Re: Do you guys think that the "proffessionals" at sephora are actually proffessional?

@SeraK- Also online the MAC makeup artist are very helpful and will give you as much help and time that you need.

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