Beauty Pet Peeves 2

[veronika23]

The other thread was getting too long and difficult to load! 

So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

[sister13]

1. Being locked out of Beauty insider community due to sign in bugs! 😩

2. Seeing products you want a day after the sale ends! 😡

3. Spending time tagging a bunch of products products for a gallery post but it won’t post. Like, please just give me an error before I waste my time! 🙄

[sister13]

Grrrr, okay, well I guess the bugs are just all over the place. Today, I’m in the app, and I can actually get to the reply box. I can see that @WinglessOne has replied from the main page (a preview of her reply) about how to avoid the app, and then I can see 7 replies, but I can only see 3 replies, none of which are the one from @WinglessOne ! Is that everyone else’s experience too, or is it another random bug?

Perhaps this is why I found the app mostly useless for community purposes in the past. Well, I’ll see if I can get in to community on the iPad!! 

[anaaii]

me rn after the sale ended wanting so much more stuff 😭 🩷💛

[CorgiMommy]

Tech issues are a pain @sister13 

[heartsmyface]

@sister13  Ugh the bugs still get me periodically.  They got me this morning.  What’s the point in having a ‘stay signed in’ option if I’m getting signed out regardless?  I spend more money if I’m signed in so it’s truly in their best interest to fix it.   

[makeitup305]

@sister13 the login bugs are pretty pervasive. I have to go to the Sephora main page, sign out, and then sign back in and from there go the the community tab. Nothing else works. However, my app sign in seems to be working better so there’s hope. @SportyGirly125 has posted about the issues in the gallery, too. 

There’s a bunch of products that I want that just released. I needed an extra week Sephora !

[sister13]

There is also an inconsistent payment experience, I can’t remember which lets me pay which way, one wouldn’t accept my credit card or Apple Pay and one won’t load PayPal so I definitely just didn’t buy anything a time or two, so it’s for sure saving me/losing them money! @heartsmyface 

[sister13]

I just redownloaded the app last night and turns out I can sign in on the app, but can’t reply! Is that just me? I can post a new thread but reply just spins and spins.

I also can't see notifications- can anyone point out where those are in the app? I can see my inbox but not notifications. 

Also, in app I I tried posting in gallery, which I can’t do on mobile (have basically never been able to) and it actually worked (but only some of the time). I could also see reviews history on the app that I can’t see on mobile or desktop.

Does anyone know if there’s a way to force the mobile site to load in mobile browser instead of flipping you to the app? I wish I could have both options, otherwise I have to keep downloading and deleting the app. 

For a while, I was able to get in on mobile by closing all my tabs and going to Sephora.com, then navigating to the community. Then, for a while I could sign out and sign back in but then last week, nothing worked.

@makeitup305 @makeitup305 @heartsmyface 

[makeitup305]

@sister13 I don't think notifications show up on the app, at least not on my Android. I get the little envelope for messages but not the bell for notifications. I hate using the app for BIC because it won't let you follow a long thread of replys to a comment. 

[sister13]

Okay, at lest it’s not just me! @makeitup305 

[WinglessOne]

@sister13  To open Sephora links in a browser instead of the app: try “right-clicking“ (click & hold) a link and select “open in new tab” (or “open in background” for Safari). That usually stops iOS from popping apps. Sometimes I also have to do this with Amazon links. 

I deleted Sephora’s app because I kinda hate it. But iOS put it in “download from cloud” mode because I guess Apple thinks I’m kidding about not wanting the app. So once in a while, a browser link will still pop the app on my phone. 😒 I haven’t done whatever I need to do to stop the app from ghost-loading. I don’t wanna use the app unless I absolutely must to get a specific offer or something. 

And I hope your (heh, our) login issues are fixed soon! 

[sister13]

OKay, thank you SO MUCH! I will try it. I was actually going to tag you so I appreciate you responding! I tried m.Sephora.com but it still redirected to the app. I am the same as you with the app. I just downloaded again since I had exhausted all my other options, haha.

Ps - now I was actually able to log in on the iPad! @WinglessOne 

[CynthieLu]

@makeitup305 I *"love** that idea but my wallet wouldn't survive an extra week of the the sale 😅😅

[makeitup305]

@CynthieLu lol good point 😂

[heartsmyface]

@CynthieLu  It would be nice to have a random one day sale here and there.  It think those inspire more excitement than preplanned sales where we can really think through our purchases.  It would certainly make impulse buys more likely.  

[makeitup305]

@heartsmyface That would be dangerous!

[SportyGirly125]

That Ulta doesn’t price match at all 😞

[WinglessOne]

@SportyGirly125  This always annoys me because I’ve got so many Ulta points to use, but I still wanna get the best price possible for my points. 😂 Though to be fair, I don’t think Sephora price-matches either. I’m sure someone will correct me if I’m wrong. (I’d go check T&C if that wouldn’t kick me off BIC and I wasn’t already using 4 browsers at once to multitask.)

[SportyGirly125]

@WinglessOne I do know that Sephora will adjust a price if it is found lower on the actual

products website (not on sale). I have done that before. 

[CynthieLu]

Really?? @SportyGirly125 I've never heard of them doing that. That's interesting 🤔 Were you in store and they adjusted it at the register?

[SportyGirly125]

@CynthieLu @I bought the Ciate Roger Rabbit highlighter years ago and the original price on Ciate’s website was priced lower than Sephora’s so they gave me the difference back. Not sure if they still do it. It was an online purchase.