Beauty Pet Peeves 2

[veronika23]

The other thread was getting too long and difficult to load! 

So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

[angel7594]

I completely agree, no more smashbox primer either. Please and thank you. 😄

[CRAZY4MASCARA]

I wonder if Sephora is losing any money over their site still not loading properly.. At least for me it isn't

[StephaniLynn]

This new site set up is driving me crazy!

[CRAZY4MASCARA]

I was just now able to log in 😒

[jesscheems]

I'm having issues with the site too. 

[starsandbucks]

Has anyone else with Flash shipping found it to be kinda...not so flashy lately? I know that the two day countdown starts when the item is actually shipped but lately my shipping is still three days instead of two. I had an order confirm as shipped at 8:30 am on Tuesday Feb. 28. So two-day shipping should give it an arrival of date of today, Thursday, March 2. But instead it's scheduled for tomorrow. 

I know it's not the end of the world but I've made some pretty big orders lately and this *is* supposed to be a Rouge perk. I double-checked my account and I'm enrolled in Flash until Jan 1, 2018. 

Just gripin'.

[EvangelineDamon]

Ugh...

I ordered 6 eyeshadows from the Sephora collection in the sale section and they are finally here! Hallelujah! The only bummer?

One is completely shattered and now out of stock. (no way of fixing without making a mess.)

I do have some faith that I might get it again as they keep going in & out (another peeve), but with my luck, who knows..

The really irritating part is that it was not packaged properly and I could hear the eyeshadow rattling around the box when I picked it up. It lacked the proper paper cushion and the receipt was without a signature. 

Sidenote: I'm still disliking this website change. Slow loading time, broken links, the removal of the brands feature!!! Just ugh. 

[StephaniLynn]

@EvangelineDamon Ohh noo:( I would add it to your loves list to keep an eye on it incase it comes back in stock. 

What shade was it?:/

I've gotten a few boxes in the last week or so that I could hear my shadows rattling around too. I'm thankful for no casualties so far. 

I wish you luck on finding it again!

[Anonymous]

Why did Sephora get rid of its "brands" list?There's now a "brands" tab but it only lists a few "featured" brands and "new"brands. There's no list of all the brands any more.  For why Sephora?  Who Ok'd that change?

[lylysa]

I hope the new site is a "work in progress", the functionality of the site before was nice. I'm all for updating some graphics and the layout, but leaving out giant features seems counter-productive, especially if folks aren't aware of the variety Sephora has to offer and they can't even see a full list of brands. 😞

[40thpony]

The brands feature was the one feature I used the most. This is highly irritating 

[JenniferOhJenny]

Oh good, I thought it was just me! I always use that list and now (since the search function hasn't been working for me) I have to come up with creative ways to get to the products I want.

I just remembered, though, I swear that on the first day of the website change there was a Brands A-Z (or something like that) that you could click on. I mean, I got an error message when I clicked on it, but it was there.

[Beadshopgirl]

That's ridiculous! I used that feature nearly every time I shopped. 

[jesscheems]

I'm not liking this new site. 😤

[bonafide11]

The whole site is driving me nuts! I can't log into BT half the time. Errors galore...Nothing works in Chrome. It half works in Safari. I don't get how they could roll out such a glitchy interface! 

Ditto about the brands list! That's the most important list of the whole site...for any site that carries more than one brand!

[lyravega]

To get rid of one of the most useful things for navigating the site ( at least to me )... What? Why? Who? Why?! I am completely confused... And, majorly bleeped off!

Such a great feature it was... Le sigh... RIP, poor brands tab!

Who thought that was a good idea, Sephora?! Just bring it back! Or, am I missing something here...? Is the list hidden somewhere else and I can't find it cuz the site is a mess?

[darkiceis]

They need to bring it back, there were so many things I found from other brands. 

I try to venture off into brands i'm not familiar with and the brands list was how I did it.  Please Sephora bring it back 😞 

[AshleyYVR]

Agree!!! That "Brands" tab was my most used link off the homepage. I almost always search by brand instead of by product. Not a big deal of course, since I can just search for the brand using the search box, but annoying since I'm already in the habit of clicking my way to it. Can't teach an old dog new tricks and all that, I guess.

Is there nowhere to see a complete brand list now? I used that page less, but it does come in handy every once in awhile. Let me know if anyone finds that somewhere!

[heartsmyface]

I used that feature a lot.  Sigh.  I can't tell if I hate the new layout because I'm résistent to change or if it's actually bad.  It'll be a week or so before i'm sure. 

[KatieKabam]

Well, my order from 2/27 wasn't making ANY progress (besides saying "IN PROGRESS"), so I called the Rouge hotline for the first time ever.

He couldn't really give me any information but said he would put a request through to the distribution center.

An hour later, I get a shipping notification!

Happy that it's "moving" now, but I don't know why I had to call to make this happen.. haven't had this issue before at all..

[angelszenden]

You know the new format is a disaster when your customers can't even shop. 


Such new graphics. No able to shop. Much Sephora wow.