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The other thread was getting too long and difficult to load!
So what are your beauty pet peeves? What grinds your gears? Share your stories!!!
Yikes! I am truly sorry that this happened to you! I originally suggested you order your Wolford's through Nordies because I actually work for Nordstrom and I know we (my location) have a very good stock and selection of Wolford's. I did not anticipate for someone to send you a used pair of tights, however. Again, I am sorry and if this were to ever happen again (god forbid) please send me a DM so I can get it straightened out for you! I am a service experience specialist so it is my job to make things right for the customer. I am glad that CS is sending you a new pair though! 🙂
@gonerogue Thanks! I was able to find one on sale online. Usually it's hard to find a Medium on sale because it's probably the most popular size, let alone on the right color. But I was lucky, or so I thought. But I don't blame Nordies on this one. Last year Bloomingdales sent me a box of 3 CK tights, instead of just one, and I was more upset at them for giving me the trouble of having to ship back the 2 extra pairs 😄 Thank you for offering to help, it's very kind. Hopefully I won't need it.
Omg, I don't know whether to laugh or cry over those stockings.
That is so gross I'm so sorry! Here is a humorous story to hopefully bring a smile to your face:
My mom refers to panty hose as just hose (a lot of people/family members around here do so I'm not sure if it's a local thing or not). Anyways my mom and dad went to Vegas and while opening the package to get ready for a party my mom realized that the SA sold her the wrong kind of panty hose. She assumed that she was sold the right thing so she just threw it in her suitcase and didn't check until it was time to get dressed. As they were staying in a very nice hotel and had concierge service she called down to the desk as they would be leaving soon for a black tie event and needed the correct item. So when concierge picked up the phone this was how the conversation went
Anyways my dad was laughing so hard in the background he was turning beet red and crying. Finally he was able to get out "think about what you're saying" to my mom who was then totally embarrassed. Long story short she got her under garments and the concierge desk had a great laugh.
@niki172 Haha what a cute and funny story. Thanks for sharing! 🙂
@DaintyDiva OMFG the kisses! That is too funny!
My mom is also very scatterbrained and there are plenty of stories. One is that she'd call the Dunkin Donuts Strawberry
Coolattas "strawberry daiquiris." Hahaha.
@lmi82 Lol 😄 Maybe a Freudian slip? She actually wanted a daiquiri 🙂
@niki172 ROFL 😄 That was too funny, thanks for sharing with us 🙂
Moms are funny. My mom likes to finish her phone calls saying "kisses". Mainly she only talks on the phone with family and friends, so it became a habit. Suffice to say that by force of habit she has send "kisses" to complete strangers a couple of times already, only to realize what she did the moment she disconects 😄
@DaintyDiva at least some strangers got some love 😄
I have so many stories just like that. My mom and grandma have done such scatterbrain things it could fill a book!
Oh wow that's insane. Nordstrom CS is quite amazing, so I'm sure they'll sort it out for you without any problem, but man.. I'm so sorry to see this mess! 😞
That is so disgusting the stockings were used and mismatched! I am sorry this happened to you. 😞
@angel7594 Thank you. You are right, the word is disgusting! I was just totally shocked when I saw it. 😞
It wasn't even supposed to be stockings, just plain tights. I think someone just grabbed those nylons they keep out (so people can feel the fabric / color) and stuck inside when they stole the real ones.
@DaintyDiva, It is appalling the theft schemes people come up with to cheat businesses, and unsuspecting customers who don't get what they have paid for (in the package). I've had really good experiences with Nordstrom customer service, so I hope this is made right for you.
@angel7594 and @NarNarNars The CS lady was very nice. Not sure she understood the part of the used stockings (I imagine it sounds weird), but she got that the tights never arrived really, so she said she would re-send them. I hope this one goes smoothly, I'm too anxious to deal with this...
@DaintyDiva Good that you are receiving the right pair. Hopefully the new shipment solves the problem for you once and for all. If necessary, you could voice your concern on their FB page-- perhaps posting a picture? Not sure if you are willing to do this now that you are receiving a new one, but if you want them to be really aware of this issue, it's an option. 🙂
@NarNarNars I feel sorry for them, really. I imagine they too are a victim of this, so I wouldn't feel well vexing them publicly. But it's good to know of their FB page, I hope I'll never need it but it's always good to know. Thanks 🙂
I ordered a KVD nail polish / mini lipstick set I saw online last week. There were 'only a few' left so I felt super lucky when the order went through. Well today the packaged arrived and the lipsticks in the set are swatched / used...I AM SO DISAPPOINTED :'( I really wanted to try some of these shades but alas...
On another note, how does Sephora even ship out used items? Where was quality control that day? *irked*
Oh so sorry that happened to you. I returned something in store and the SA asked if it was used. I said no (which was true) and she said we just have to know before we put it back out to sell.
Things that make you go hmmmmm....
The best part about this is that if you complain to CS, they will tell you that's impossible because Sephora doesn't re-sell used items.... 😛
You can still return it though.
Could have been a warehouse employee out to lunch and getting into the inventory. I've seen a lot of mistakes coming out of the warehouse that ships to me (Baltimore)
Well, I did end up returning the set and the employee was really apologetic about it...I even got some samples for my 'trouble'. Internally I was shocked because you don't even get samples for regular store purchases anymore lol