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Reorder it from in-store and online purchases
View saved products
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Manage your services, classes and events
Complete your beauty traits for personalized recommendations
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Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
The other thread was getting too long and difficult to load!
So what are your beauty pet peeves? What grinds your gears? Share your stories!!!
I'm experiencing major BT problems. The site will not open on Chrome at all. I keep getting an error message. So I am forced to use Safari 😕
Anyone else experiencing this?
Yup 😞 I don't know what's going on with my Chrome. However, I found a workaround - if you open up an incognito browser in Chrome, it works for me. Only downside is you have to log in every time you open the window, but if you leave the window open, you'll remain logged in.
I've tried clearing cookies and everything. I think I'll just have to reinstall chrome to make it go away but don't want to bother at the moment haha
@Anonymous Thanks for your tip! I appreciate it. I really hate Safari so this helps a lot lol.
@m26430 I opened up a BT link through a google search through non-incognito mode, and it must've triggered something because now BT works fine on Chrome for me 🙂
Oh ColourPop, my heart is broken. These are three of the four new highlighters; I ordered all four, one is still alive.
Yikes, that is pretty bad! I do wonder how this happened considered their formulas are so soft and pressed in there tightly. I hope CP resolves this for you!
Although I'm sorry to see this, when I saw the thumbnail of this photo, I thought those were all ice creams!
LOL me too!
Haha, me, too!
@shimmerbait definitely email them. If they don't send replacements right away tell them they're gifts and then they will send you replacements.
Yes, I sent an email with this picture. 🙂 My Meow eyeshadow came chipped, they were very responsive and reshipped. I gifted the broken one to my friend. I just worry that two complaints so close together will place me on a "high maintenance customer" list and it will be problematic to rectify any future damages.
I wouldn't worry. I mean products shouldn't come damaged at all, and these are not itty bitty chips or cracks that can be easily overlooked. Anyone who looks at the pictures can tell it's not a high maintenance request, but extremely reasonable.
Ouch!
How disappointing! 😞
My two Sephora orders arrived today! One package had NO samples, nothing, nada...so empty. Not even 1 sample!!!
That happened to me last week. Prior to that, I had orders with 1 or 2, but I'd never had them all missing. I was pissed, because I ordered the Dior primer the morning it launched. It had to be in stock. Does your order form just say general samples three times instead of the samples you ordered? I am convinced the packers were just like, it does not say what she wants, so she gets nothing!
I've had Ulta and Beauty online forget my samples before, but never Sephora. Bloomingdale's always seems to adds extra samples.
@notcreative I took a look at my packing slip and it does say specifically which samples I chose! I picked the Dior primer too in both my orders, so I only got one instead.
A friendly mod gave me 50 points for my missing samples, so that was very nice 🙂
I placed a second order for the Dior primer, and it arrived yesterday. I was happy I got one, too.
It is listed in my account.
But not on my packing list.
o.O but then how do they know which one you chose!? mind is boggled lol
How annoying!! Lately I've been forgetting to add my samples on here and the bay =( -SIGH-