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Post in Beauty Confidential
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Beauty Pet Peeves 2

The other thread was getting too long and difficult to load! 

 

So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

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Re: Beauty Pet Peeves 2

Haha, me, too!

Re: Beauty Pet Peeves 2

@shimmerbait definitely email them. If they don't send replacements right away tell them they're gifts and then they will send you replacements. 

Re: Beauty Pet Peeves 2

Yes, I sent an email with this picture. 🙂 My Meow eyeshadow came chipped, they were very responsive and reshipped. I gifted the broken one to my friend. I just worry that two complaints so close together will place me on a "high maintenance customer" list and it will be problematic to rectify any future damages. 

Re: Beauty Pet Peeves 2

I wouldn't worry. I mean products shouldn't come damaged at all, and these are not itty bitty chips or cracks that can be easily overlooked. Anyone who looks at the pictures can tell it's not a high maintenance request, but extremely reasonable. 

Re: Beauty Pet Peeves 2

@shimmerbait,  I hope that you can return them! 😞

Re: Beauty Pet Peeves 2

Ouch!

Re: Beauty Pet Peeves 2

How disappointing! 😞

Re: Beauty Pet Peeves 2

My two Sephora orders arrived today! One package had NO samples, nothing, nada...so empty. Not even 1 sample!!!

Re: Beauty Pet Peeves 2

That happened to me last week. Prior to that, I had orders with 1 or 2, but I'd never had them all missing. I was pissed, because I ordered the Dior primer the morning it launched. It had to be in stock. Does your order form just say general samples three times instead of the samples you ordered? I am convinced the packers were just like, it does not say what she wants, so she gets nothing!

 

I've had Ulta and Beauty online forget my samples before, but never Sephora. Bloomingdale's always seems to adds extra samples. 

Re: Beauty Pet Peeves 2

@notcreative I took a look at my packing slip and it does say specifically which samples I chose! I picked the Dior primer too in both my orders, so I only got one instead.

A friendly mod gave me 50 points for my missing samples, so that was very nice 🙂

Re: Beauty Pet Peeves 2

I placed a second order for the Dior primer, and it arrived yesterday. I was happy I got one, too. 

 

It is listed in my account.

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But not on my packing list.

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Re: Beauty Pet Peeves 2

o.O but then how do they know which one you chose!? mind is boggled lol

Re: Beauty Pet Peeves 2

How annoying!! Lately I've been forgetting to add my samples on here and the bay =( -SIGH-

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I placed an order this evening and almost forgot to add samples.  The location for selecting the samples is not in an intuitive spot.  It should be under the list of items you ordered or under (or above) the promo code.

Re: Beauty Pet Peeves 2

Agreed on this! I'm not feeling the current website design, I still haven't gotten used to it...the buttons for the samples/point perks/promos just seem like they're in awkward spots. They don't make sense to me.

Re: Beauty Pet Peeves 2

First off- thanks veronika23 for starting a new thread, let the fun begin anew!

 

Today's beauty pet peeve is UPS related. Why do boxes shipped UPS have that disgusting black dirt on the outside of them?  Do they roll the boxes in something unspeakable?  I hate the thought that my pretties were in a box treated so shabbily. Boxes sent FedEx or USPS all come clean and tidy.

Anonymous Insider

Re: Beauty Pet Peeves 2

THIS and then I freak the eff out when my parents/roommates/SO leaves the packages on my bed, just because of that disgusting black dust/dirt. 

Re: Beauty Pet Peeves 2

You are welcome @prettyinpa 🙂

 

Oh don't get me started on UPS and FedEx 😄  I hate both companies for different reasons lol

Re: Beauty Pet Peeves 2

This is the one that annoys me:  😄

 

 

Re: Beauty Pet Peeves 2

My OnTrac delivery person does not even knock. I have to keep checking the tracking link or look out the window. Forgot recently and discovered my package at 9:30. It was delivered at 3:27. It seriously sat on my porch in Vegas 100+ temperatures for 6 hours even though I WAS HOME. I placed an order yesterday and meant to switch to USPS shipping. Forgot. Of course, On Trac was selected over UPS, so I get to stalk the tracking link tomorrow.

Re: Beauty Pet Peeves 2

I really wish UPS was an option on the west coast still. The Ontrac person throws packages at my door; and will not even knock, either. The last time this happened, it was after 8:00 at night. I became quite irritated with their sketchy ways. I only learned recently that we could choose USPS, so now I select that option. 🙂

 

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