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Post in Beauty Advisors

why do the women that work in my local Sephora's have horrible makeup application?

When I go to Sephora, I never ask for advice because the women that work there mostly have horrible makeup application. I am not trying to sound rude but i'ts been my experience. Is makeup application knowledge required for the employee?

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Re: why do the women that work in my local Sephora's have horrible makeup application?

I'm surprised at how judgemental the title of this thread is.  I see all types of women and men at Sephora.  There's the girl who rocks all the latest wild trends (think Warhol collection), and the girl who wears a minimal BB Cream and gloss, and the woman who wears the classic Red Lip and Cat eye.  The guy who has the smoothes skin and a shiny lip, and the guy who's rockin' the second day beard with a messy do.  Everyone at Sephora is trained in basic makeup application.  Others are certified in application.  Some of the most minimalist artists are the ones who do the best job.  My daughter is incredibly artistic is so many ways - she never wears a drop of makeup.

Re: why do the women that work in my local Sephora's have horrible makeup application?

I think it depends on what you perceive terrible makeup application to be...is it just too overdone, or is the makeup actually very poorly applied? I live near one of the biggest flagship stores in the country, so maybe that has something to do with it -- but all of the associates are always immaculately made up (even the men) -- albeit in a superdramatic, lavish way. Yes, they wear hot pink and orange shadows, electric blue liners, super bright lip color, and feathery lash extensions. Would I go out in public looking like this? Never. However, the execution of the look is always skilled, even if it's not what I would prefer. That's their job, though -- they're supposed to stand out. Again, perhaps in other stores, the quality is not so great -- but at this flagship store, they generally look like they know what they're doing. I would add -- I'm from Pittsburgh, PA (not a flagship store location), and the associates always looked great at the three stores there, too.

 

On a related note:

I totally agree about MAC! I've been helped by a few wonderful associates, but I have also had some very bad experiences. I also got one of the worst makeup jobs of my life at MAC -- it was so bad, I had to go wash off the color in the restroom. (This isn't really a matter of opinion -- I had color streaked across my cheeks, and looked like a clown.) I don't know where their skilled artists were that day! 

Re: why do the women that work in my local Sephora's have horrible makeup application?

Wow, from reading everyone's comments I agree with pretty much ALL of you.  MAC staff are stuck up and don't really tend to help you out as much.  When I have gone a couple of times, I have needed help and it would take longer than 15 minutes for someone to help me which is ridiculous!!!!! And I think that they do over-do their makeup, like A WHOLE LOT!!!!!! it just looks plastered on....

 

As for Sephora, they do a good job of helping you out with what you are looking for as long as you know what you want, your skin type etc etc....some I have noticed that their makeup looks cakey or not so well put on, but I agree with a few of you that their intention is not to apply makeup but to help promote the brands and sell sell and SELL more!!!!

 

As for other makeup department stores (Lancome, Estee Lauder etc etc) they do wear alot of makeup as well. From my own experience, you don't get hired unless during the time of your interview you are wearing a WHOLE LOAD OF MAKEUP!!!! I had an interview with Lancome a few years back, and I did not get hired because I was not wearing enough makeup. Enough makeup meaning the amount that MAC Staff wear thats how much I should have been wearing.  Even though I answered questions appropriately and I knew about their products and stuff....that didn't matter.  When I didn't get the job I called up the interviewer and asked why I didn't get hired because I felt I should know so I could improve if I did something wrong, and my answer was not enough makeup!!!

 

Re: why do the women that work in my local Sephora's have horrible makeup application?

i agree. i have had them help me several times and each time the colors were so wrong for me. however they are far nicer than mac employees. mac employees look like overly made up party girls who are too   cool to talk to you they are always snotty and NEVER offer to help me, and when i inquire about items they act as if i am just wasting their time, and feel stupid when i buy a few products. 

Re: why do the women that work in my local Sephora's have horrible makeup application?

I think all they employees at Sephora are always kind and never pushy like other department stores. I do not enjoy shopping at Mac at all. They look like clowns and are snobby and rude at every single counter I have been too. I don't let the workers at Sephora put on make up for me anymore because the always put waaaaaaaaay too much on and end up taking it off, but I do ask for help and they do give good advice.

Re: why do the women that work in my local Sephora's have horrible makeup application?

I think that at Sephora, they are allowed to practice a little creativity with their makeup.  I think what they put on is a personal preference.


As for MAC, I'm really astonished to read everyone's admittance of their HORRIBLE customer service, because I thought it was JUST ME.  Gosh- they are absolutly terrible.  They may be makeup artists, but I don't get the feeling that they know anything about the products.  It's too bad because I was turned away from MAC for years because of this, especially because I didn't know as much about makeup then as I do now and it would have just took one person to show me nicely and I would have been devoted to the brand.  I don't understand why they wouldn't train their "makeup artists" in customer service?  Or have an equal amount of customer service ppl at the counter as makeup artists?  Heck, if we are all ordering online to avoid their nasty and rude attitudes, why bother.  In any case, the last time I went to MAC for foundation matching they matched me too light because they couldn't care less about helping me.  I mean, if you don't even want to help people with MAKEUP and a MAKEUP artist- what's the purpose of you being there?!

Re: why do the women that work in my local Sephora's have horrible makeup application?

The mac people are not nice! If they had any idea how much money I spend on makeup!  I have nothing mac because they act like I am invisible when I am there.

Re: why do the women that work in my local Sephora's have horrible makeup application?

I've had the opposite experience. The girls at my local MAC are incredibly friendly and happy to help. I feel like I'm annoying and bothering people at Sephora when I ask a question or god forbid ask for a sample, and I spend A LOT of money there.

Re: why do the women that work in my local Sephora's have horrible makeup application?

But the ladies at my Sephora all look great.

Re: why do the women that work in my local Sephora's have horrible makeup application?

I agree that the sales ladies at Sephora dont know what they are doing when it comes to makeup application--but not just at Sephora...everywhere. ULTA, MAC, Origins, Neiman Marcus, Saks...they all look SCARY most of the time.

 

Once at Sephora my mother asked one of the ladies to find a foundation match by some company and when she was done, it looked horrible. My mother has fair skin, and that woman made her look orange and wayy to over done. I also let a woman at a boutique called Papillon do my face with Bare Minerals and she picked a shade that was probably 3 shades too dark! AND over that super dark powder she put some bronzer on top of it...I hated it. But what can you do? I smiled, thanked her, and got the hell out of there. I went into the next store, and wiped my face off in the bathroom with tissue wipes ( thank god to whoever invented those!)

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