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Post in Beauty Advisors

order got sent back



I put the wrong apartment number and called in right away but CS could not fix it so my package had my wrong apartment number so ups could not deliver it but they have never contacted me to get the right apartment number and my package got sent back today. Can you guys intercept the UPS and fix the apartment number for me so they could send it to me? Thanks.

Re: order got sent back

Sorry Dauheobu!  Once UPS sends a package back to the send, we are unable to intercept it.  If that happens again, please call us as soon as the order ships, so we are able to fix it for you.

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