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Post in Beauty Advisors

Merchandise Credit?

Today, I purchased a Mastercard gift card and already have a Sephora merchandise credit. Can I use the two in combination with each other on the website?


I meant to purchase a Sephora gift card when I was in the store yesterday but completely forgot. I went to a few stores today, like Walmart, but none carried them so I bought the Mastercard gift card instead.

Re: Merchandise Credit?

You can only use a merchandise credit in store. Smiley Sad

Re: Merchandise Credit?

Hi Bleuorchid21, the merchandise credit can only be redeemed in store.  Sorry for the inconvenience!


Re: Merchandise Credit?

If you have ONLINE credit, you can definitely use both together. I have had online credit for various reasons.

Re: Merchandise Credit?

The mastercard essentially works like a credit/debit card, the Sephora credit would need to be transferred to a gift card to use online.

Re: Merchandise Credit?

Really? That sucks Smiley Sad I was hoping to use both for the VIB Sale with my 20% off (so I would end up getting free shipping).

Re: Merchandise Credit?

The only way you'd be able to use the MC GC is to register an address to it on-line. You'll have to go on the website on the card & add your home address to it. When you place an order on-line & type in your credit card info, it asks for a billing address. If the card doesn't have a billing address it won't get processed. 

If you're able to get to a Sephora store, ask if you can get your merch credit transferred to a GC. 

Then you would be able to use both on-line. Since the MC GC is like a credit card. 

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