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Post in Customer Support
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nao88
NEWCOMER I Insider
‎12-06-2022 07:06 AM
‎12-06-2022 07:06 AM

Unable to checkout!!

I keep gettig this massage,so I can't checkout. We're sorry! An unexpected error occurred during checkout. Please return to your basket and checkout again. If the error persists, please contact Customer Service at 1-877-SEPHORA.

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2 Replies
keelybt
MOD Rouge
‎12-06-2022 10:22 AM
‎12-06-2022 10:22 AM

Re: Unable to checkout!!

@nao88 I'm sorry to hear that you are having difficulty. I will send you a PM to help. 

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Kim888
ICON II Rouge
‎12-06-2022 07:08 AM
‎12-06-2022 07:08 AM

Re: Unable to checkout!!

@nao88 are you using the app? it's been a bit glitchy so you may want to try on a desktop or web browser instead. If that doesn't work you should call customer service. 

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Conversation Stats
  • 2 replies
  • ‎12-06-2022 07:06 AM
  • 247 views
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