topic Re: Canadian prices increasing in Oh, Canada!

Canadian prices increasing

VNan — Sun, 23 Jun 2019 20:46:07 GMT

Anyone else notice huge price increases on most of their favourite products? Ex. Nude Beach Nudestix pack was $78 and has jumped to $90 (still $78 on the Nudestix website).

Re: Canadian prices increasing

ather — Sun, 23 Jun 2019 20:48:57 GMT

@VNan I believe they did a price increase that happened June 1st. I read another post about it. Not sure why the other website is cheaper tho. But I noticed a few things in my basket went up over night.

RE: Re: Canadian prices increasing

VNan — Sun, 23 Jun 2019 20:59:51 GMT

Thanks! Figured it was price adjustments for the USD but weird to see it happening with Canadian brands as well.

Re: Canadian prices increasing

Anonymous — Tue, 25 Jun 2019 06:57:59 GMT

Yes sadly

RE: Canadian prices increasing

sabrinamorgan — Tue, 25 Jun 2019 14:56:56 GMT

I posted about this at the end of last year in regards to herbivore products. Today I was looking to restock some drunk elephant products and noticed the price increase and while searching I found your question and an online forum discussing it. The answer someone told me last year was about the exchange rate but according to what I’ve read today other sites do have the products for the same price. Im not sure what’s going on, but I’m glad to see that I’m not going crazy and would like to know why this is happening also.

Re: Canadian prices increasing

sydtomato — Tue, 25 Jun 2019 16:04:50 GMT

The price of any product anywhere will be adjusted for inflation over time. It doesn't matter if a company is Canadian or not. Prices of things in the US go up as well. @VNan

Re: Canadian prices increasing

herondale12345 — Wed, 26 Jun 2019 20:36:46 GMT

OMG yes, why are they increasing prices when the actual product has not gone up in price anywhere else...the too face chocolate bar and similar size palettes used to be $59 but now its $65, why, and its not just palettes a lot of prices have gone up by $5-$15 why is this happening...also is it just me or is anyone else not getting products or used products when you shop online or in store during sales....this has happened to me atleast 10 times, I bought the dior backstage foundation and the bottle was leaking foundation eveywhere, i bought this during a surprise sale! I bought the benefit gimme brow gel and they sent me an empty box! Just a couple weeks ago when palettes where 50% off i i bought the too faced chocolate gold and urban decay born to run and they were both used, had fingerprints all over the palette, and there were swatch marks happening in almost eveyshade in the born to run also a stray hair on the edge of the palette...what is going on with sephora canada!!! Are you all high or something when your sending out products..every single time i have bought makeup on line there has been something wrong with a product..you all need to get quality control in hand and start doing better with it...and to raise the prices on top of all this is just heinous!

Re: Canadian prices increasing

PinkEvergreen — Wed, 26 Jun 2019 23:21:35 GMT

@herondale12345 Wow, I’ve been ordering from Sephora.ca for nearly three years and the worst I’ve ever experienced is a small leak from a shampoo bottle. Never anything like this.

Re: Canadian prices increasing

herondale12345 — Thu, 27 Jun 2019 12:55:59 GMT

@PinkEvergreen wrote:
@herondale12345 Wow, I’ve been ordering from Sephora.ca for nearly three years and the worst I’ve ever experienced is a small leak from a shampoo bottle. Never anything like this.

I know Ive been ordering online for them for longer than that all of these problems occured from 2018-2019 never had problems before that...i heard other people have small problems but they never happened more than once or twice so i figured it was just a small hiccup and figured they were still a good retailer to do online shopping with but honestly at this point im so fed up with them im at the point of considering just ordering directly from the brands themselves...even if it is more of a hassle to do shipping to canada as most of these brands are based in the USA, and shipping isnt always free to Canada

Re: Canadian prices increasing

l8totheparty — Thu, 27 Jun 2019 13:03:10 GMT

Which location does your Sephora products ship from, @herondale12345 ?

It will say on your packages.

Have you talked to Sephora each time you've had an issue with the products sent?

The price increases are a drag, I know.

Re: Canadian prices increasing

herondale12345 — Fri, 28 Jun 2019 00:45:35 GMT

Idk really never checked...i have let them know they just say sorry, and dont really do anything else about it...the one time they sent me the gimme brow set with the empty brow gel box...the let me keep the benefit bravo primer and sent me a new set but other than that I just exchanged or refunded my products

Re: Canadian prices increasing

LaurieBT — Fri, 28 Jun 2019 01:07:51 GMT

Hi @VNan ,

Thank you for your inquiry! We do at times make a business decision to increase our prices. We've been informed that these updates are based on an extensive pricing review which takes market and currency valuations into account.

Hi @herondale12345 ,

I am sorry to hear about your order experiences and thank you for sharing this feedback with us. If you need any assistance with your order, please send me a private message with your order number and details. Thank you!

Best regards,

Laurie

Re: Canadian prices increasing

LyseD — Sun, 07 Jul 2019 18:58:33 GMT

I always check the brands site before I order.

I recently wanted to purchase a L'Occitane moisturizer and it was $20 more on Sephora. There is absolutely no reason to pay that.

Re: Canadian prices increasing

mrskmm — Fri, 12 Jul 2019 10:25:33 GMT

It’s so annoying. I too am also disappointed about the Canadian price increases, especially when they don’t line up. I’ve been buying my stuff from the other stores (Hudson’s Bay, Shoppers Drug Mart or direct from the branded stores) because so far I’ve found its only Sephora who has raised their prices. I always thought that the brands set their own prices but I guess times are changing. I’m finding that Sephora is now $5-$10 more on an identical item (ex Armani Luminous Silk is still $74 at Hudson’s Bay and Armani but yet $80 at Sephora, L’Occitane moisture mask is $49 at Sephora but only $44 at Hudson’s Bay and L’occitane and so on). Ugh. No incentive to shop at Sephora anymore.

Re: Canadian prices increasing

PinkEvergreen — Wed, 24 Jul 2019 03:11:58 GMT

@VNan I had been noticing the increases, gradually. However, when I went to the sale section just now to browse discounted items, I was shocked. The sale prices on a number of skin care items are what used to be their regular prices — yikes! 😮

Re: Canadian prices increasing

TraceyEB — Wed, 24 Jul 2019 04:19:16 GMT

@VNan, I noticed this summer a significant increase in the Canadian prices for certain Chanel makeup products.

1) The 9-pan Les Indispensables palette used to retail in Canada for $95 and now it's $110 (16% increase). The US price for this 9-pan was unchanged at $70 US. Saw the Les 9 Ombres No 2 Quintessence at Holts for $98 (modest increase).

2) Les Beiges Healthy Glow Sheer Powder LE compact retails in Canada for $85 vs the same in the regular line for $72 ($13 more for Chanel signature on compact and logo stamped on product). Same products - LE and regular line version - in the US were unchanged at $58 US.

3) The Lumieres Naturelles quad in the Cruise collection retails in Canada for $80 vs. the slightly increased quad price of $70. In the US, this quad sells for $65 US vs. $62 US for quads in the regular line.

I'm watching these prices very carefully on upcoming releases. I was especially flabbergasted at the price change for the 9-pan Les Indispensables palette in Canada.

Re: Canadian prices increasing

nche — Wed, 24 Jul 2019 13:14:25 GMT

For me, I’ve been expecting price increases across the board as our dollar is doing poorly. Our purchasing power sucks and our Canadian dollar can’t go very far. This is not Sephora or any brands fault. Just wait until Black Friday, it will be really obvious then.

What I do check is if the price is fairly marked up in Cdn dollars as compared to the USD price. Most beauty products have been fair. It’s shocking but fair.

Unlike the Valentino sunglasses I bought from matchesfashion,a uk online seller, which ended up $100 cheaper than at sunglasses hut here in Toronto. Including taxes and exchange difference.

Re: Canadian prices increasing

LyseD — Thu, 25 Jul 2019 15:58:26 GMT

I wonder if the dollar improved if they would reduce the prices?

Re: Canadian prices increasing

LyseD — Thu, 25 Jul 2019 16:08:52 GMT

Not sure if everyone is aware but Nordstrom will ship to you FREE when you call the store to order.

I was at the anniversary sale recently and there are two Laura Mercier lipstick (the new formula) sets that include a full sized lipstick and a full sized liner. On Sephora the cost would be $77 during the sale at Nordstrom $37.

The lipstick shades are A La Rose and Beige Intime, both beautiful. I can not remember the liner shades but they are a close match. And the formula is very nice.

Re: Canadian prices increasing

nche — Thu, 25 Jul 2019 18:17:24 GMT

Lol companies are far slower to lower prices. But much faster to raise prices. I do blame them 100% for that. From 2010-2014 we were basically near or at par. I would say that prices didn’t equalize until 2012-ish. I lived near the border most of my life so we would always shop in the US when our dollar was strong and prices in Canada hadn’t adjusted. The Sephora’s in Seattle and Bellevue were as familiar to me as the ones in Vancouver lol. (A few percent price difference can be reasonable due to additional cost of doing business in a foreign country, etc. Like if something is $68 USD and $72 CAD...).