topic Re: Sephora Canada Site Product Update Thread in Oh, Canada!

Sephora Canada Site Product Update Thread

candacebt — Tue, 01 May 2018 19:56:39 GMT

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Kat Von D 5th Anniversary Tattoo liner - July 9 ~~(will post time when I have it)~~ Early am PT, around 9 am.

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
Too Faced Sugar Pop Palette - End of July, around 7/27
KVD New Liquid Lipsticks - ~~Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.~~ These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.

JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)
Metal Crush Eyeshadows - confirming

Restocks

Becca Champagne Pop will be back! ~~I'm hearing next week but I will update this thread with a date when I have it.~~ Thursday 7/16 at 9am PT

KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Laura Mercier (all products) - July 9; ~~I'll update with a time when I have it.~~ Early AM PT, around 9 am.

St. Tropez - Coming back soon!
Drybar - TBC, but don't give up hope!
Omorovicza - Coming back! Target date is Fall (Sept)
Ardency Inn - Coming Soon
Dr. Jart (except acne / SPF skus) - 8/27
PMD - Fall (Sept / Oct)
LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

Re: Sephora Canada Site Product Update Thread

MsTracy — Wed, 08 Jul 2015 23:42:25 GMT

How about the kvd new liquid lipstick shades? Will we have access to them same date as the U.S site?. Thanks.

Re: Sephora Canada Site Product Update Thread

ExquisiteGypsy — Wed, 08 Jul 2015 23:55:13 GMT

Thank you so much - this will definitely be helpful!

Can you speak to the sale sections on the Canadian and American websites? A lot of products from lines that are offered in both countries only show up on the U.S. sale site (such as the Bite watercolor lip gloss set or some seasonal Philosophy products), most of the stock in our sale section is old nail polish. Can we expect to have more of these other LE types of products on the Canadian sale section of the site soon?

Re: Sephora Canada Site Product Update Thread

candacebt — Wed, 08 Jul 2015 23:47:01 GMT

Actually on a email thread right now to get you an update about this. There is a really good chance that the launch date won't be the same (at most will be a day or two off), but I will have more info on Monday.

Re: Sephora Canada Site Product Update Thread

candacebt — Wed, 08 Jul 2015 23:55:30 GMT

Hmm...that's a new one. Let me ask.

Re: Sephora Canada Site Product Update Thread

ChicDabbler — Wed, 08 Jul 2015 23:55:54 GMT

Ohhh, nice!

ps. What's JEM?

Re: Sephora Canada Site Product Update Thread

veronika23 — Thu, 09 Jul 2015 00:02:54 GMT

Woo-hoo! Thanks so much for this!!! I was looking for more info on JEM the other day and got google links back to my BT thread 😄 😄 😄 I must own all the products!!!! lol

Re: Sephora Canada Site Product Update Thread

veronika23 — Thu, 09 Jul 2015 00:04:16 GMT

80's cartoon. New real life movie coming out in the fall. Collab between JEM and Sephora.

Re: Sephora Canada Site Product Update Thread

veronika23 — Thu, 09 Jul 2015 00:05:11 GMT

Excellent question! I was thinking of that the other day and totally forgot to ask! 😉

Re: Sephora Canada Site Product Update Thread

candacebt — Thu, 09 Jul 2015 00:15:23 GMT

JEM IS LIFE.

Re: Sephora Canada Site Product Update Thread

veronika23 — Thu, 09 Jul 2015 00:16:03 GMT

KVD has a lot of new launches coming up. It be nice to know if the dates will match up with the US ones. 🙂

Re: Sephora Canada Site Product Update Thread

candacebt — Thu, 09 Jul 2015 00:24:27 GMT

Okay, so the short answer is that the US and Canadian warehouses have different stock and what was available on the US site is just being sold through on the US site, and an allotment was not shipped to the Canadian warehouse because it's not full priced stock.

Moving forward, there is a good chance the Canadian site will generally have different sale skus than the US site, unless something that is in both warehouses gets marked down, in which case it should be on sale on both sites.

Hope that helps, I nearly popped a brain cell just trying to explain that. 🙂

Re: Sephora Canada Site Product Update Thread

candacebt — Thu, 09 Jul 2015 00:25:20 GMT

For sure. The team's on alert about these, so info should be coming in soon.

Re: Sephora Canada Site Product Update Thread

ExquisiteGypsy — Thu, 09 Jul 2015 00:31:21 GMT

Haha, excellent! That makes sense - thank you for clarifying!

Re: Sephora Canada Site Product Update Thread

kenny — Thu, 09 Jul 2015 01:19:51 GMT

Thanks so much Candace! ❤️

Re: Sephora Canada Site Product Update Thread

njattana — Thu, 09 Jul 2015 01:37:08 GMT

Thank you for this Candace!

Re: Sephora Canada Site Product Update Thread

k617 — Thu, 09 Jul 2015 03:23:03 GMT

Does this mean Laura Mercier Infusion de Rose facial oil and Artist's Palette will come back?!

Re: Sephora Canada Site Product Update Thread

heartsmyface — Thu, 09 Jul 2015 04:19:56 GMT

Thank you Candace! Information and dates should alliviate some stress

Re: Sephora Canada Site Product Update Thread

fatimamummy — Thu, 09 Jul 2015 04:32:20 GMT

Thank you Candace!

Re: Sephora Canada Site Product Update Thread

darlingfox — Thu, 09 Jul 2015 05:31:26 GMT

Thank you for the information, Candace!

I am wondering if the following LE product sets will be available for Canadians:
Tarte - Full Face of Gorgeous Color Collection
Tarte - Sculpt and Glow Radiant Essentials
Bobbi Brown - Nude Basics
KVD - Chrysalis Palette Set