topic RE: Re: Online Ordering Glitches in Trending at Sephora

Online Ordering Glitches

Anonymous — Thu, 14 Sep 2017 03:17:41 GMT

Anyone else still having issues ordering online?? I know this has been a problem in the past. I've tried for a week now to order online as the product isn't sold in stores and I want to use promo codes I got sent, but the site won't redirect/work when I click 'checkout'. Beyond frustrating, and I've tried everything; different browsers, clear history/cookies/cache, etc. but nothing has worked so far. Any suggestions?? I really don't want to spend any more time on hold with customer service. If I go into my local store can they place the order for me and use the promo codes?

Re: Online Ordering Glitches

Kimsboo — Thu, 14 Sep 2017 03:37:19 GMT

I had an issue with ordering and discovered that i was in private browsing mode and it will not allow you to complete your order in that mode. Once I changed the private browsing my order went through. Hope this helps.

Re: Online Ordering Glitches

jmmccar — Sat, 16 Sep 2017 07:01:39 GMT

I've been having the same issue for nearly two weeks...I click checkout and the page goes nowhere...come on sephora, wtf is going on

RE: Re: Online Ordering Glitches

cocof — Sat, 16 Sep 2017 07:05:32 GMT

I've been having this issue for months! I'll have to try your suggestion next time I shop. Thanks!