topic Re: Important Changes to Beauty Insider Community Private Messages in Trending at Sephora

Important Changes to Beauty Insider Community Private Messages

SephoraBIC — Thu, 01 Aug 2024 13:48:31 GMT

Beginning August 1st, 2024 at around 9am Pacific Time, the default Forum private message setting will be set to “OFF” for all members of the Beauty Insider Community. This means that all members of the Beauty Insider Community, including existing members who currently have their private messages turned on, will have their PMs defaulted to OFF on August 1st. Please visit account settings (the gear icon) on a desktop or mobile web browser to adjust your preferences.

Once private messaging is re-enabled after being toggled off by default, any previous message history will be restored. Going forward, new members joining Community for the first time will have their private messages turned off by default when they register, with the ability to visit account settings to adjust their preferences.

Re: Important Changes to Beauty Insider Community Private Messages

greeneyedgirl107 — Thu, 25 Jul 2024 22:38:51 GMT

@SephoraBIC just to clarify: our "old" PMs aren't going to be deleted. Is this right?

Re: Important Changes to Beauty Insider Community Private Messages

LaurieBT — Thu, 25 Jul 2024 23:09:14 GMT

@greeneyedgirl107, that's correct! Once private messaging is re-enabled after being toggled off by default, your previous message history will be restored.

Re: Important Changes to Beauty Insider Community Private Messages

greeneyedgirl107 — Thu, 25 Jul 2024 23:49:35 GMT

@LaurieBT thanks!

Re: Important Changes to Beauty Insider Community Private Messages

PrettyPaint — Sat, 27 Jul 2024 04:00:48 GMT

@SephoraBIC Thanks!

Re: Important Changes to Beauty Insider Community Private Messages

caitbird — Sat, 27 Jul 2024 10:45:08 GMT

@SephoraBIC thanks for the heads up!

Re: Important Changes to Beauty Insider Community Private Messages

CynthieLu — Sun, 28 Jul 2024 15:19:36 GMT

Thank you for the update. 🙏 @SephoraBIC

I'll remember to go into my account settings on August 1st after the update to turn my messages feature back on. 😀

Re: Important Changes to Beauty Insider Community Private Messages

lisasfl — Mon, 29 Jul 2024 17:02:16 GMT

Thank you for letting me know ahead of time 🫶🤗💖💋

Re: Important Changes to Beauty Insider Community Private Messages

Mcakes — Tue, 30 Jul 2024 01:53:12 GMT

Someone please remind me to turn them back on 😂

Re: Important Changes to Beauty Insider Community Private Messages

SportyGirly125 — Tue, 30 Jul 2024 02:11:17 GMT

@Mcakes @I’ll try to remember

Re: Important Changes to Beauty Insider Community Private Messages

ky911 — Wed, 31 Jul 2024 16:46:41 GMT

Good to know! Thank you 😊

Re: Important Changes to Beauty Insider Community Private Messages

graceeeeee22 — Thu, 01 Aug 2024 01:03:34 GMT

thanks for the heads up

Re: Important Changes to Beauty Insider Community Private Messages

SportyGirly125 — Thu, 01 Aug 2024 16:04:20 GMT

Reminder to all BIC members to turn on your message notifications

Re: Important Changes to Beauty Insider Community Private Messages

SportyGirly125 — Thu, 01 Aug 2024 16:04:46 GMT

@Mcakes @I sent you a message already but Reminder to turn on your message notifications

Re: Important Changes to Beauty Insider Community Private Messages

CynthieLu — Thu, 01 Aug 2024 16:19:45 GMT

*bump*

Thank you for this reminder! @SportyGirly125

Re: Important Changes to Beauty Insider Community Private Messages

SportyGirly125 — Thu, 01 Aug 2024 16:40:31 GMT

@TeamBIC We are looking to turn it back on but it doesn't give us an option as the envelope icon shows up and disappears. I can only see an email notification option.

Re: Important Changes to Beauty Insider Community Private Messages

LaurieBT — Thu, 01 Aug 2024 17:02:57 GMT

@SportyGirly125, thank you for letting us know! We are looking into this now.

Best regards,

Laurie

Re: Important Changes to Beauty Insider Community Private Messages

SportyGirly125 — Thu, 01 Aug 2024 17:21:22 GMT

@LaurieBT @It seems to be working now. Thank you.

Re: Important Changes to Beauty Insider Community Private Messages

Mellmars1185 — Thu, 01 Aug 2024 17:39:55 GMT

@SephoraBIC Hello mine were not turned off when I signed in. I reset and they were still on. So I saved.

Re: Important Changes to Beauty Insider Community Private Messages

PrettyPaint — Thu, 01 Aug 2024 18:15:39 GMT

When I click the envelope button, it just disappears and gives me an error. I'm not sure that it's working for me.