topic Re: Introducing Same-Day Unlimited! in Trending at Sephora

Introducing Same-Day Unlimited!

SephoraBIC — Thu, 29 Sep 2022 06:40:15 GMT

Introducing Same-Day Unlimited

You heard that right. For only $49 a year ($59 for CAN), you can get your beauty in as little as two hours every time you shop! Try it for FREE§ for 30 days.

Here’s how it works:

STEP 1: Make sure you’re signed up for Same-Day Unlimited. Choose your product, select the “Same-Day Delivery” option, and input your zip or postal code.

STEP 2: We’ll send you a notification as soon as your order has been packed and is on its way to your requested address.

STEP 3: Once your order has been delivered, we'll send you a confirmation notification.

Already tried Same-Day Delivery? Click reply to share your experience and show off your speedy Sephora haul!

DISC: §See terms.

Re: Introducing Same-Day Unlimited!

Saradestin — Tue, 27 Sep 2022 16:31:45 GMT

@SephoraBIC This is a great option if you want to get your hands on those brand new releases immediately, from the comfort of your home. 😃 I don’t have a same day delivery option in my area anyway, so I guess I can’t take advantage of it even if I wanted to 😕 But the price is really good!!

Re: Introducing Same-Day Unlimited!

Saradestin — Tue, 27 Sep 2022 16:32:47 GMT

Re: Introducing Same-Day Unlimited!

SportyGirly125 — Wed, 28 Sep 2022 17:49:40 GMT

@SephoraBIC

I tried same day about a month ago. Below is my experience using it.

I placed my order in the morning at 10:54 am. There were 2 options to choose from which were to get the order by 9 pm for a starting price of $6.95 or pay $9.95 to schedule a delivery window.

At 12:44pm I got an email that my order was on the way. It was being picked up at a Sephora 24 miles away from me. I find it helpful that I got an email once the order was out for delivery and was able to track it. My estimated delivery time was 1:31pm and my order showed up at my door at 1:25 pm.

If you are unable to go to a Sephora store or do not have one near you this is a great option, especially if you need the order faster than having it shipped. You can tell right away on the product page if the item you want qualifies for same day and also what the starting delivery price will be.

Re: Introducing Same-Day Unlimited!

Saradestin — Mon, 17 Oct 2022 01:51:19 GMT

That was pretty accurate @SportyGirly125 ! 😮

Re: Introducing Same-Day Unlimited!

Kim888 — Wed, 28 Sep 2022 20:12:27 GMT

@SephoraBIC @I found the same day delivery very easy to use. I did not pay for a specific window but my products were still delivered within 2 hours and I got a message when it was on its way which was very helpful.

as I live in an apartment, I wasn’t sure if they would leave it downstairs with my doorman or bring it upstairs but they brought it right to my door!

If I was getting ready and realized I needed something or if I was having a super busy day before an event, it’s nice to get things right to your door!

Re: Introducing Same-Day Unlimited!

Buootiful — Wed, 28 Sep 2022 20:55:57 GMT

Thank you so much for letting us try out this service. I think a true test of accuracy/speedy service is to monitor it during the Holiday sale. I wish Sephora luck on this new delivery service.

I really wanted to smell so this was a perfect way to get it fast. Then, @danielledanielle posted on Insta about the new UD lippie and I had to try it's staying power!

I placed the order at 1023am. Delivery was super fast once the order was packed. I got an email saying it would be delivered between 2-4pm. It was ready 205pm and delivered by 215pm! I liked that my little Sephora bag was stapled shut. ❤️

I used my office for delivery but I think getting it to my house by 9pm would be great for a Beauty emergency. If you run out of shampoo or body wash that morning, you can have it replenished by night-and not have to leave the house!

My haul:

Re: Introducing Same-Day Unlimited!

niki172 — Thu, 29 Sep 2022 03:48:02 GMT

@SephoraBIC I tried out the same day delivery option last month as well and this was my experience:

I placed my order for delivery from my local Sephora store at 9:35am. The store does not open until 10:00am. I received an email around 12:15pm stating that my order was out for delivery and around 12:45pm my order was delivered. My local store offers same day delivery for $6.95 and a scheduled delivery window for $9.95 for a one-time delivery. Since I was not in a rush to get my items I choose to go ahead and just place for same day delivery.

I requested that my order please be left at the front door which it was. The bag was placed nicely against the wall of my home to the right of my front door (also to help keep away porch pirates probably as you could not see the bag from the street) and was not thrown down or just carelessly tossed. I greatly appreciated that. Everything that I ordered was in the bag and the receipt was stapled to the outside - it was very orderly.

IMO this service would be great to subscribe to especially if your local Sephora is well stocked with the newest/more popular lines and/or you are close to multiple Sephora stores to choose from. The $49 a year sounds like a steal especially around the holidays that way you are not fighting traffic, trying to find a parking spot, dealing with the crowds, etc. Also you would only have to use it 5 times in an entire year to get your money's worth.

Re: Introducing Same-Day Unlimited!

Mcakes — Thu, 29 Sep 2022 04:48:07 GMT

The timing of the free 30 day trial to go along with the Friends and Family Sale as well as ALL the new holiday drops? Someone needs a raise!

I am so grateful I had the opportunity to test this program out because I can’t recommend it enough. I’m sure many of you can relate to needing something from Sephora but can’t squeeze a trip to the store into your schedule…and also not wanting to wait for it to be delivered if you order it online 🤪 I know, first world problems.

Here’s how easy the process was for me:

I placed my order at 5:30am and it arrived at 1:30pm. I received notifications when it was placed, on the move and when it was delivered. I loved this experience!

I did see that there was an option to choose your delivery time, but it wouldn’t let me choose that one for the extra fee. Maybe I ordered too early in the day?

For science I want to order later in the day to see if the option to choose a delivery time pops up. Maybe during store hours would be optimal! Anyone have a similar experience?

Re: Introducing Same-Day Unlimited!

Mochapj — Thu, 29 Sep 2022 10:41:24 GMT

@SephoraBIC I tried this service recently and found it to be exactly as advertised.

I ordered in the morning and less than 3 hours later, it was on my doorstep. I received email updates every step of the way and was very happy with the service. I wouldn't hesitate to use it again if I needed something right away but didn't have the time to go out and get it.

Re: Introducing Same-Day Unlimited!

Samtian — Thu, 29 Sep 2022 12:52:15 GMT

Sounds exciting for those that get it! I can't imagine someone driving 4 hours to deliver a small order to me 🤣

Re: Introducing Same-Day Unlimited!

Kim888 — Thu, 29 Sep 2022 13:25:18 GMT

@Buootiful @I smelled that scent in store and it’s 100% on my list now! It smells so so good. For years I’ve lusted after the Tom Ford one but it’s just way too expensive for me - I’m so glad there’s a more reasonable option now!

Re: Introducing Same-Day Unlimited!

Buootiful — Thu, 29 Sep 2022 19:09:36 GMT

IKR? It's one of the best dupes of an expensive product. It's also way friendlier on everyone's wallet 🙂 @Kim888

Re: Introducing Same-Day Unlimited!

fatimamummy — Fri, 30 Sep 2022 19:18:00 GMT

@SephoraBIC I recently tried this service and it turned out better than my expectations.

I placed an order at 4:00 pm on a Sunday afternoon which was right at the point of cut out time for same day delivery and yet my order was at my door at 6:10 pm .

I received notification when order was received, picked up and delivered. The delivery person called me when they were at my door and handed me the order instead of leaving it outside which I appreciate because it was a delicate piece.

If I am ever in need of something urgent but can’t manage to go to a store, I know I can trust your same day delivery service.

BTW I ordered

Re: Introducing Same-Day Unlimited!

danielledanielle — Sun, 02 Oct 2022 13:58:58 GMT

Same day delivery is a thing I didn't know I needed until I had a chance to try it. I also like that it came with the option for a delivery time. I chose the option for a specific delivery time because I live in a building, so I wanted to be sure it got to me. (The cost for a single order with the time option is a miss, but having a subscription makes this a viable option.)

I got regular updates as you all described, and when the delivery person arrived, he called. He brought it to me directly, which had this vibe of luxury - hand delivered makeup, who doesn't love that?

I was lucky my nearest store had lots of options for same day delivery, but I could see the issues when your choices aren't at the nearest store.

There needs to be a way to add samples or GWPs, because in store you can always request them, and I like getting new things to try. I made all whole thread about foils, 🤣😉, also I think that would encourage repeat purchases.

This was my haul, which I loved on for most of the summer. Thanks again @TeamBIC !

Re: Introducing Same-Day Unlimited!

AlexBT — Tue, 04 Oct 2022 20:55:05 GMT

@fatimamummy Everyone's talking about these Gucci blushes! Do I need one? 🤩

Re: Introducing Same-Day Unlimited!

SportyGirly125 — Tue, 04 Oct 2022 21:17:16 GMT

@AlexBT Yes you do. I own shade 4 and 6 and love them.

Re: Introducing Same-Day Unlimited!

itsfi — Wed, 05 Oct 2022 17:56:45 GMT

I've used the "Same Day Delivery" feature twice - the first time on Sephora's dime, the second, on my own. My expectations were exceeded both times @SephoraBIC!

Same Day Delivery: My Initial Experience:

Item(s) purchased:

Timeline:

* Order Submitted: 4:50 PM (10 minutes before the expiration of the cut-off period for my area)

* Order Fully Processed by Sephora: 5:35 PM

* ETA for Delivery (from the email confirming my order): by 8:00 PM

* Actual Delivery of Products: 6:13 PM

Thoughts and Impressions: Wow, that was fast! Products were well packaged, arriving in a Sephora bag, stapled to ensure that the products were not opened after being rung up and did not fall out during transport. A bag tag was also stapled to the outside of the bag, indicating the items purchased and that they were my products (see pic, personal information redacted). Thank you again @TeamBIC for the opportunity to try out this fab new feature. I had such a great experience that first time that I decided to give it another try.

Same Day Delivery: The Second Time Around:

Items purchased: , - All 3 items were out of stock online when I tried to purchase them and the third beauty, the lipstick, was only shown as being available in a couple of stores and in each, it was highlighted as being in "limited stock". My experience in those situations in the past when I've tried Buy Online, Pick Up In Store, is that that product gets cancelled from the order because inventory has changed from limited to none available when a cast member goes to locate and pull the product from the store, so I was absolutely elated when I received the email notification that all three beauties were available and had been pulled for my order. *squee!

Timeline:

* Order Submitted: 2:12 PM on the first day of the Sephora Friends & Family Sale Event

* Order Fully Processed by Sephora: 2:50 PM

* ETA for Delivery (from the email confirming my order): by 8:00 PM: I wonder if that's an automatically generated ETA when you choose the general same day option (versus the 2-hour window feature, which wasn't available to me)

* Actual Delivery of Products: 3:18 PM

Thoughts and Impressions: "What?!!! You've got to be kidding me!" 😍 I received these goodies in literally just over an hour from the time I submitted my order! I was taken aback by how quickly my order arrived, especially because at that time of the day, on a Friday no less, traffic can be heavy with folks picking up their kids or on their way to do so. There was also an event in the city that was causing delays because of blocked off streets, etc.

Like my initial experience with same-day delivery, the products arrived in a Sephora shopping bag, sealed (this time with tape and not stapled to the bag), and included a printout of my order and the products in the bag. I was also very happy with this second experience with Same-Day Delivery and couldn't wait to open up my new beauties!

OVERALL THOUGHTS (of the Same-Day Delivery Program):

WHAT I LIKE:

* Ease and convenience: I can order online, from my phone or computer and have it delivered to me, wherever I may be. When I have traveled for work, I've occasionally forgotten to pack something or something leaked in transport. I can usually get by but sometimes having a product really helps - like the Peace Out Acne Dots when uninvited guest(s) make an appearance on my face or deodorant or tweezers. Since I'm working, I might not have the time to get to a store, and the gift shop downstairs may not have what I need or want. With "Same Day Delivery," I can order and have it delivered to my hotel.

* Fast and trackable delivery: I appreciate getting updates as to where my order is in the queue - confirmed, received, processed, out for delivery, etc. It's all at my fingertips.

* Bang for the buck: For me, parking near a Sephora can be challenging to come by, or costly, or more often, both. To me, $49 per year ($59 CAN) is quite the bargain. That's less than $1 per week (or slightly more for our beauties in Canada). Not that I shop at Sephora weekly, but factoring the convenience of the feature (no crowds or waiting in a physical line) as well as the cost of time and money for parking (let alone having to circle about finding a space during the upcoming holiday season), makes the "same day delivery" feature very appealing and beneficial for me, both qualitatively and quantitatively. The 30-day free trial offer is also a huge plus - you can try for yourself how easy and convenient the option is and then determine whether it's worthwhile for you.

* Special instructions: I like that instructions can be left for the delivery person, like "please knock lightly (please do not ring the doorbell) because the baby is asleep" or "please text", or "please leave the bag behind X."

* AREA(S) FOR IMPROVEMENT:

Making the service available in more markets
Including information regarding the availability of 2-hour delivery, similar to the information that is made available for the general same-day delivery option or on the FAQ page if there's a cut-off time for that feature or if that feature is not available (yet) in all markets where same-day delivery is an option, to state that as well.
Consider an option to allow for testers or samples made of certain products - I understand this will involve many factors and logistics to consider, including whether the store from which the products will be pulled for same-day delivery also carry the products for which a sample is being requested, and I can imagine that there may be frustration by some if they're order does not include samples/products requested, so it's an easier improvement to ask for than to put into actual practice but something to consider.

* BEST SUITED FOR: most everyone. Having the option to have the products delivered the same day can be really convenient.

* WOULD I RECOMMEND? Absolutely, if the program is available in your area. The current offer for the free trial period is nice too. 👍🏼 Having had the ability to test out the same-day delivery feature made the convenience factor all the more real to me.

* AM I GOING TO SIGN UP FOR THIS PERK?: I will with my next order if the product is available for same-day delivery.

Re: Introducing Same-Day Unlimited!

Loretta55 — Wed, 05 Oct 2022 15:31:54 GMT

I have a question about the new service @SephoraBIC. I still have 4.5 months left on my flash shipping subscription. If I sign up for this new service, will the balance of my flash shipping be pro rated into same day shipping or will I lose flash shipping?

Re: Introducing Same-Day Unlimited!

keelybt — Wed, 05 Oct 2022 15:41:02 GMT

@Loretta55 Your Flash subscription is a separate subscription and will continue until its end date.