topic Re: Sephora PRO Custom Face Chart in Insiders

Sephora PRO Custom Face Chart

ijcb — Tue, 19 Sep 2017 17:19:46 GMT

Did anyone here get the Sephora Pro Face Chart the last time it was offered? It seems like it will be offered this month again and I want to hear from someone's experience. I want to know if it was worth it given the misunderstanding with the Marc Jacobs Custom Face Chart experience. What exactly do they mean by customized and is ti really worth it?

I grabbed one & I'm sure they'll be offered in the future...

NatureGirlSD — Fri, 22 Sep 2017 02:28:50 GMT

I grabbed one & I'm sure they'll be offered in the future, so when I receive instructions & the chart I'll post on what exactly was involved.

RE: I grabbed one & I'm sure they'll be offered in the future...

Kim888 — Fri, 22 Sep 2017 02:52:54 GMT

@NatureGirlSD I would love for you to share the process and final result! I've always been curious about what it will actually look like!!

K, I'll just need to find an appropriate place to post it...

NatureGirlSD — Fri, 22 Sep 2017 02:54:52 GMT

K, I'll just need to find an appropriate place to post it later.

Re: Sephora PRO Custom Face Chart

Juliana11 — Fri, 22 Sep 2017 03:27:48 GMT

I got one too cause I figured it would at least make good artwork for my room.

I haven't been able to find any details on it but it says "designed to your features" so I hope it is personalized

RE: Re: Sephora PRO Custom Face Chart

ijcb — Sat, 23 Sep 2017 17:38:05 GMT

Thanks! I thought the same! But I waited on it for the future again because I really don’t want to be disappointed.

Re: RE: Re: Sephora PRO Custom Face Chart

Juliana11 — Sun, 24 Sep 2017 20:10:20 GMT

I ordered one on Thursday for David Razzano and it was cancelled Friday. I checked the Bazaar Friday and there was one for Nina Nikocevic and I placed an order again (side note, David Razzano showed up again after my second order and I was very upset that my first order was cancelled in the first place)

My reward shipped today, so it definitely is not personalized (never was contacted, and I doubt the artists are making these on the weekend). I'll post a picture when I actually get it, but the "customized to your features" is misleading.

Mine hasn't shipped yet, but I think what we'll receive f...

NatureGirlSD — Mon, 25 Sep 2017 07:24:48 GMT

Mine hasn't shipped yet, but I think what we'll receive first are instructions. There's no way they could do anything "personalized" without at least a photo, if not input. That really sucks that they changed your artist. (I chose mine based on their description.)

RE: Mine hasn't shipped yet, but I think what we'll receive f...

Juliana11 — Mon, 25 Sep 2017 16:19:00 GMT

I can’t imagine why they would mail out instructions rather than reach out by email but I will update when I receive the package. Hopefully by Thursday!

Re: RE: Mine hasn't shipped yet, but I think what we'll receive f...

ohheyitscindyk — Mon, 25 Sep 2017 16:31:06 GMT

@Juliana11 @NatureGirlSD is right, that's how they always do it.. Kind of a waste of packaging, in my opinion.

Re: RE: Mine hasn't shipped yet, but I think what we'll receive f...

Juliana11 — Mon, 25 Sep 2017 16:34:31 GMT

Thank you @ohheyitscindyk that gives me some glimmer of hope! I haven’t been able to find any info about this reward anywhere

Re: K, I'll just need to find an appropriate place to post it...

RachelLiane — Wed, 27 Sep 2017 12:43:13 GMT

Did you get your paper yet? I'm still waiting for mine and SO curious as to what it says!

RE: Re: Sephora PRO Custom Face Chart

ijcb — Wed, 27 Sep 2017 23:22:13 GMT

I heard that in the package you get a code for a survey where you can customize things. Then you get the actual chart 5-6 weeks later . I’m sorry to hear about your experience 😞 I would’ve been super mad too

I got my code & the number to call today. Have you receiv...

NatureGirlSD — Thu, 28 Sep 2017 08:17:00 GMT

I got my code & the number to call today. Have you received yours yet?

I've been posting updates to a thread in Rouge in case yo...

NatureGirlSD — Thu, 28 Sep 2017 08:18:30 GMT

I've been posting updates to a thread in Rouge in case you're interested. I got a huge box today with a tiny envelope with my redemption code & the number to call.

RE: I got my code & the number to call today. Have you receiv...

Juliana11 — Fri, 29 Sep 2017 00:32:41 GMT

@NatureGirlSD I got mine today! I’ll update when I receive the final product 🙂

We have two threads about Custom Face Charts going in the...

NatureGirlSD — Fri, 29 Sep 2017 01:25:19 GMT

We have two threads about Custom Face Charts going in the Rouge & Insider Communities, but they don't seem ideal for wanting to share what's involved with a redeeming a reward with little information about it. Does anyone know how to move or consolidate these threads (tagging?) into one place that would most fitting and easily found by others? I mainly use the app, so navigation is a bit clunky. Thanks for any help!

Re: We have two threads about Custom Face Charts going in the...

suzyo — Fri, 29 Sep 2017 04:29:22 GMT

@NatureGirlSD I don't know if this is what you're looking for but there is a thread for redemption experiences here if you're interested

https://community.sephora.com/t5/Insiders/Sephora-Rewards-Bazaar-Redemption-Experiences/m-p/2767041#M302

Thank you!

NatureGirlSD — Fri, 29 Sep 2017 05:01:56 GMT

Thank you!

Update @kim888 @juliana11 Quick update- Sephora was aweso...

NatureGirlSD — Wed, 01 Nov 2017 04:11:31 GMT

Update @Kim888 @Juliana11 Quick update- Sephora was awesome about transferring the face chart to my niece as a birthday present, however she's only into winged liner with highlighting, so after a month of back and forth, she didn't think it was for her & I used the reward, as originally intended. Last night I submitted photos with no makeup & filled out a questionnaire for the artist about my current style, makeup, brands, colors, whether I want something new & different, if I have a special feature I want to play up, and that was it. Super easy. Now just waiting for the chart. 🙂