topic Re: Rewards Bazaar is a JOKE in Insiders

Rewards Bazaar is a JOKE

osexyone339 — Tue, 20 Jun 2017 17:37:00 GMT

How is it that I can go to the rewards bazaar the minute I receive the notification of a new rewards and it's sold out as soon as it posts??? Something is not quite right, either Sephora is playing just to get you to log in and be tempted to make a purchase, or the good rewards are being given to employees who have first hand knowlege. This reward system sucks!!!

Re: Rewards Bazaar is a JOKE

Madeline7 — Tue, 20 Jun 2017 17:39:02 GMT

The rewards all go online at 9am PST Tuesday and thursday, but the emails take longer to roll out. Your best chance to get one is to be online then and refreshing the page

Re: Rewards Bazaar is a JOKE

lachaton — Tue, 20 Jun 2017 18:01:29 GMT

@osexyone339 Madeline7's advice is good. Also, the email that goes out is a preview of upcoming rewards; they aren't all released at once. So some of the rewards from today's email haven't been released yet and will over the next couple of weeks on a Tuesday or Thursday, usually around 9am PST.

Re: Rewards Bazaar is a JOKE

osexyone339 — Tue, 20 Jun 2017 18:16:12 GMT

Thank you Ladies, I'll give it a shot. However it would be cool if Sephora increases their inventories of the 750 point rewards. I really hate that i have so many points (5000) saved up and cant use them on the higher point rewards.....

Re: Rewards Bazaar is a JOKE

NikkoBT — Wed, 21 Jun 2017 21:37:26 GMT

Hi @osexyone339,

I'm so sorry to hear that! The rewards we offer come in very limited quantities, so they may become unavailable quickly. You can expect updates to happen within the Rewards Bazaar anywhere between 9 AM and 5 PM on Tuesdays and Thursdays. I'll be sure to forward your feedback to the appropriate team for further review and future improvements.

Re: Rewards Bazaar is a JOKE

tantallum99 — Thu, 22 Jun 2017 17:10:15 GMT

I have several thousand points that continue to build because any time anything worth getting is offered, it is sold out instantaneously.

Is there any plan to do something about this? Understood that quantities of certain things may be limited but there are other ways you can reward your loyal customers, such as trading in points for a % or $ amount off purchase...

The current rewards system is just one big tease.

Re: Rewards Bazaar is a JOKE

scorpiogirl17 — Sun, 02 Jul 2017 04:10:05 GMT

I've been checking every tues and thurs at 9am and nothing. Not to mention, there haven't been any 750 point rewards in a while. Sephoras rewards system is extremely disappointing and so does the Play box. Ended my subscription after just 1 box. Ipsy's box is way better. ULTA's rewards program is way better as well. I will only shop at sephora if I absolutely can't find what I need elsewhere.

Re: Rewards Bazaar is a JOKE

scorpiogirl17 — Sun, 02 Jul 2017 04:11:42 GMT

totally agree with you @osexyone339

Re: Rewards Bazaar is a JOKE

mariamzahid — Thu, 03 Aug 2017 14:39:47 GMT

Omg yes I placed three orders Tuesday morning didn't see the rewards listed on the page . Right after my order is placed I check my email see the Sephora email about new rewards go back online and lo and behold rewards are sold out. How is that even possible , I was online looking the rewards . Have over 9000 points saved up just ended up getting roller lash 100 point perk.

RE: Rewards Bazaar is a JOKE

usernametaken2 — Thu, 03 Aug 2017 15:55:40 GMT

Every time i tried to redeem a popular 100 point reward like the Marc Jacobs mascara it's always `out of stock' by the time i check out! Like it is sold out the 15 sec between i add it to my cart and go to the checkout page.

Re: Rewards Bazaar is a JOKE

itscarin — Thu, 03 Aug 2017 15:57:52 GMT

You know what sephora needs to do? Just steal Ulta's rewards model. I have a feeling it will never happen because sephora isn't trying to build a rewards program like ulta's; but I think there's a reason Ulta is growing so rapidly and attracting new brands and new clients.

i agree- like its not bad enough that the rewards are bas...

Notyourbeyotch — Thu, 31 Aug 2017 21:31:30 GMT

i agree- like its not bad enough that the rewards are basically a rip off but add in the difficulty getting anything halfway decent. ultas system is waaayyy better!!!

Re: Rewards Bazaar is a JOKE

Indy701 — Thu, 31 Aug 2017 21:38:29 GMT

I've only gotten the smaller rewards. I was disappointed this month as I expected way more UD 100 pt items

Re: Rewards Bazaar is a JOKE

Anonymous — Mon, 18 Sep 2017 12:24:00 GMT

Thank you for your post but the fact is that all interesting rewards are NEVER available .. I mean NEVER !!!

it is just a fake (should I say Dishonnest ?) offer.

and if the reason you say ( the rewards are in a limited quantity - and by the way : WHY? ) is true, this is it a very bad commercial policy.

you received many complains about that but never did anything to change that

so we can easily imagine that it's done intentionally to keep the customers dreaming about something you know they can't never have and keep them shopping in your website.

ULTA is much better for that

could tell us honestly tell us what quantity you offer for each reward ?

Re: Rewards Bazaar is a JOKE

amillion3147 — Tue, 19 Sep 2017 02:18:16 GMT

I managed to get the UD 750 point perk last month and almost fell off my chair when it went through lol. I have never gotten anything since the rewards bazaar started. I just logged on exactly the time they dropped and quickly checked out. I was on my iPhone. Maybe I got lucky.

Re: Rewards Bazaar is a JOKE

mcelysium — Wed, 27 Sep 2017 06:29:33 GMT

Amen, sister. Crock. Of. Shit.

Re: Rewards Bazaar is a JOKE

Stardustgirl — Fri, 29 Sep 2017 14:41:58 GMT

I am over the illusion of Sephora's "Rewards". They COULD make more of the higher point, more desirable options available. There are obviously a number of us with 1000s of points and nothing decent to spend them on. I don't want to spend them just for the sake of using them up because that's not really a reward. They were on the right track when they offered the $50 gift cards (though still kind of lame as 2000 points at Ulta would get $125 in merchandise). Sephora "exclusives" rarely are. They just get it first, or a brand also has it on their site. I no longer choose Sephora thinking "rewards points!", I just wait for Ulta to get it, or use the brand's site (which often has better freebie perks right up front).

Re: RE: Rewards Bazaar is a JOKE

Noosiekins — Tue, 03 Oct 2017 20:49:47 GMT

The last order I had...it wasn't out of stock... then my rouge order took almost a week before it was rreleased..with notes saying the rewards items were out of stock and they had to adjust the order....

Re: Rewards Bazaar is a JOKE

Noosiekins — Tue, 03 Oct 2017 20:51:24 GMT

What time zone are those for?!

Re: Rewards Bazaar is a JOKE

jojonm — Wed, 11 Oct 2017 01:49:13 GMT

Yep I sent the same inquiry to Sephora. No answer. Yes I'm a rouge member. Would like to get some of the very good rewards. Yet since I'm not an employee or relative, you swine go away.