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How-to: Join the Conversation

[ Edited ]

Ask a beauty question

When you submit a question in BeautyTalk, you will get answers from Sephora beauty experts, as well as other members of the BeautyTalk community.

 

To ask a beauty question:

1.  Click on the red "START A CONVERSATION" box in the right nav under "My BeautyTalk Profile." You must be signed into the community for this box to appear.

2.  A Post box will pop up on the page. This is where you enter your question.

3.  Click the "Q&A" option to ask a question to the community.
4.  Type your question in the subject box, and add more context to your question in the body of the message.
5.  Add Photos to your question by dragging a photo from your computer into the gray box on the right side of the post box, clicking "Choose File" to upload a photo from your computer, or "link to a picture"to enter a photo URL.

6.  Choose which board you would like your question to be posted in.
7.  When you are done creating your question, Click "POST."
   
To reply to a question:

Use the "type your reply here" box located under the anchor post to reply to the message or to answer questions. When you post a message as a reply, it will be added to the existing thread instead of creating a new one.

To comment on a question:

If you would like to comment on a question as opposed to answering it, or to comment on someone's answer to a question, hover over the post you would like to reply to. A black "comments" button will appear. Click on that button to comment.


Start a new conversation:

You may want to start a conversation in BeautyTalk that is not a specific beauty question, or not related to beauty at all. You can do that too.

To start a conversation:
1.  Click on the red "START A CONVERSATION" box in the right nav under "My BeautyTalk Profile." You must be signed into the community for this box to appear.
2.  A Post box will pop up on the page. This is where you type your message.
3.  Click the "Discussion" option to start a conversation.
4.  Enter the title of your message in the Subject field and add more context to your message below.
5.  Add Photos to your message by dragging a photo from your computer into the gray box on the right side of the post box, clicking "Choose File" to upload a photo from your computer, or "link to a picture"to enter a photo URL.
6.  Choose which board you would like your message to be posted in.
7.  When you are done creating your message, click "POST".

 

To reply to a message:

Use the "type your reply here" box located under the anchor post to reply to the message or to answer questions. When you post a message as a reply, it will be added to the existing thread instead of creating a new one.

To reply to another user in an existing thread, hover over the reply that you would like to reply to, a red button with the message "REPLY TO" will appear. Click on that box to reply.


To report an inappropriate message

1. Click the gear icon to the right of the post (for replies, the gear icon will appear when you hover over the reply)
2. Click Report Inappropriate Content.  

The message will be sent to a moderator for review.

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