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Sephora's support
I've never really shopped at Mac Cosmetics before, but Sephora I'm more comfortable. I want to know some differences if any at Mac Cosmetics.  If someone who has worked or shopped there, i want your personal feedback. 1. Are customers allowed to try on their products (just to test it out) even if they don't like it afterwards? 2. Do they gladly give you a take home mini sample of a product your interested in? 3. Do they accept returns for products that have been slightly used? 4. Do they have a positive attitude when helping customers with makeup needs (help nicely and be friendly if you want to have more information) ? 
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Ulta credit card
Hey girls, I received an email today saying I am pre-approved to receive an Ulta credit card. I have yet to hear anyone actually speak on this. Just want to know your thoughts.    I can post pictures with info on it, but only if you want to see.   I probably won't be accepting it since Ulta's are out of the way for me, and I don't need another credit card.   But I also want to know if Sephora had a credit card, would you apply for it? and if so what perks would you like to see?
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Wow! that sounds great! but I agree I believe it may be dangerous to get it! Just like it would be with Sephora.  However Idk if everyone would be happy with Sephora ha... see post
ng?Too Faced email signup discount not working correctly?
I'm not sure if I'm just misunderstanding something or if there is actually something wrong? I'm trying to place an order from Too Faced and signed up for theri newsletter to get their 20% off discount. When I enter the discount for my $91 worth of products ($96.65 with tax) the discount works and says "20% off welcome offer", however only $10.40 is being taken off? 20% of 91 is $18.20 ($19.33 if it's taken off the taxed value). The discount excludes anything from their "new" page and sale items, however nothign in the order is from their new page or on sale? So, what's the issue here? The items in my cart are: born this way foundation, chocolate soleil matte bronzer, and la creme lipstick in sugar daddy (not one of the colors on sale). Thank you!     **I've emailed their customer service, but never got a confirmation email back and have read really bad experiences with getting in touch with their customer service. So, not really expecting a response anytime soon.
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It's working correctly now. Guessing something may not have been coded right when you tried hours ago. see post
Sephora Show & Tell - In Focus: Viktor & Rolf

The brand masterminds answered your questions. See what they said!

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Sephora Show & Tell - What’s New Wednesday: Studley Sponge

What’s the funkiest beauty product you own? Show & Tell!


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Why I have been hiding ~ Why you haven't seen me on BT...
  First off I want to say that BT is one of the highlights of my day and I truly enjoy these forums. It is one of the first things I do when i turn on my computer in the morning and the last thing I do before going to bed. It would be safe to say that BT is an incredibly impt part of my life.   This is why I think it is impt that I share the following with all of my BT friends:   Last Wednesday night, Oct 5, 2016, I woke up in the trauma ward of my local hospital. Earlier that day I had been involved in serious motor vehicle accident where my car was totaled and I had sustained multiple serious injuries. Over the course of the following 48 hours in the hospital, I subsequently had two major surgeries and a myriad of tests.  It was quite something to experience,   I do not want to bore you with my troubles and i am not coming here begging for sympathy. My main reason for posting this info is to simply let my friends I have made on BT know what happened, especially if I am not as vocal in the coming months.   For those who are wondering, I am now in a medical rehabilitation center, having been discharged from the hospital four days ago. I am completely (temporarily) disabled on my entire left side from the chest down. (thank goodness I am a righty.) From here on I will focus on daily three hour sessions in both physical & occupational therapy focused on getting me back to be the normal and fully functioning 36 year old woman that I was up until a week ago. They say I will be here for many weeks/months.   I do still plan to “lurk” on the BT boards but right now between the recent trauma. feeling quite down, and honestly just losing the will to shop, (I know, shriek!)  I don’t think I would be as valuable a contributor.   Sending my love to all my BT friends… I’ll be thinking about ya!
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Oh my goodness! I'm so sorry. 😥 Wishing you well in your recovery. see post
When do Sephora Play boxes ship?
I was charged for the October Play box on the 2nd of October, but haven't received.    This is is my first month, so please forgive if this is a silly question, but why is it taking so long?  When do the normally bill and ship?
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Hi lplatt,   Play! boxes typically ship out around the third week of each month with an expected in-home delivery date of 3-5 business days from the 20th. Thanks!  see post
Sephora Show & Tell - In Focus: Farmacy

Learn about the brand and co-founder, Mark Veeder, before Tuesday's Live Chat!

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Sephora Show & Tell - What’s New Wednesday: Nirvana Candles

Which scent takes you to nirvana? Show & Tell! 


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using sephora emojis
am I the only one who has had issues with the app?  I follow all the prompts but it seems to go in circles and I can't use it.  Any suggestions?
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keelybt: yes I have turned on full access but still no access.  I assume it's to be used in conversations on the community board? see post
Sephora Show & Tell - dpHUE Live Chat with Justin Anderson!

Justin Anderson will be here TODAY from 12-1 pm PDT answering all of your hair questions!

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New Brands
What new brands will be coming to Sephora soon?
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Hi Sultananatalie,    We are always looking for and adding new brands to our website! We don't have a specific area that mentions all of the new brands, but if you c... see post
Sephora Show & Tell - What’s New Wednesday: Huda Liquid Matte

What's your go-to liquid lipstick? Show & Tell!


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Would you say New York or California is more beneficial to live for Makeup Artists?
Where do you think would get the most business? Where do you think it would be easier to thrive? Where do you think it would be easier to get noticed?
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I feel like California is the place for MUAs.  I'm a Pro MUA and I live in New Jersey I'm always looking for places that do either exclusive makeup or hair and makeup li... see post
MAC Selena Collection Now Available
I'm sure most of you are already aware that the Selena Collection from MAC was released yesterday and will be in stores on the 6th! 
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syl71 / FRESH FACE / replied
Will Selena make up be available in Sephora store too? see post
BLACK FRIDAY & Cyber Monday!!!
I can't believe it took me so long to start this thread -- I usually have started scoping the deals in September! But come one, come all, join the excitement of the weekend and let us know what deals you find!
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I remember there being 15%-20% codes for VIB/Rouge members around this time last year but will BIs get a chance to jump in on that anytime soon as well?  see post
October 2016 Hauls - OMG its Finally Fall Y'all
And with that - it's actually October! It's finally starting to feel like Fall, and I'm excited to start using all of those Hiliday items that have been out since, pretty much summer .    Also - Happy Birthday to any fellow October babies! This year is Dirty 30 for me, and after a sinful September for me, I may have to spend most of this month admiring your hauls rather than sharing my own :x     ETA: I'm having a bit of insomnia and was surprised not to see an October Hauls thread already. If I missed it in my bleary eyed state - please let me know
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BEAUTY BOSS whitepolkydots / BEAUTY BOSS BEAUTY BOSS / replied
I know you haven't heard this enough.. but that Pusheen kit is awesome!!   I'm also really happy you got the KVD Poe kit because I've been debating it for a while... I... see post
Samples - October
Do you find yourself hoarding samples, never getting round to using those foils or deluxe sizes... Join our group and share your reviews and progress     here
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@jriskus The smell didn't bother me, it reminded me of a fresh scent. I was using it morning and night. And atleast for morning I agree it was a little heavy for me too... see post
Birchbox Points
Are you still able to earn points after you review a sample in your box from a past month? I'm trying to review my samples but it's looking like I'm only receiving points from this month's samples? Can someone please explain this to me please? 
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Hi @elizabeth419, Birchbox recently changed their points system. Right now you only receive points for your first 5 product reviews (since July, I believe.) So, if you... see post
Thank you Kat Von D!
EDIT: This is the email I just received: Dear Valued Beauty Insider,   We recently sent you a package directly from Kat Von D, which includes a Vegan Makeup Bag, a Tattoo Liner in Trooper and an Ink Liner in Trooper. This was sent as an apology for the experience you may have had with the 750 point Kat Von D coffin reward you recently redeemed, which many clients found to be disappointing in quality. We hope you enjoy this set of full sized products!   Regards, Sephora Community Support Team   ******   Yesterday evening UPS dropped off a black t-shirt style box at my door. I had no idea who it was from and I was not expecting any deliveries.    This is my version of unboxing:   1. Just the tissue paper/before the reveal   2. The reveal/ It is a KVD looking clutch of sorts   3. Inside are two full size Eyeliners!   Color me both surprised and impressed. I was definitely not expecting this gratis token/gift and I am pleasantly surprised! Hopefully other BTers will report that they have received one as well.    Yeah Kat Von D for hitting a home run with this one. I am one happy client right now!
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Awesome! Happy you got yours!! Will be patiently/not so patiently waiting for mine ;) Thanks for the heads up!! Enjoy your pretties! :) see post
Sephora Show & Tell - What's New Wednesday: Gold Spun Lip Balm

What's the most luxe beauty product you've used? Show & Tell!


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The Beauty of Social Media
Whether you’re a qualified make-up artist looking for clients, or just an enthusiastic beauty blogger, social media is a great platform to get noticed. It’s a crowded space though. So how can you make sure you stand out?   Create a brand   It’s important to start cultivating your brand early on. This includes the basics, like a name and profile image; but it will also help to inform your content and how it’s edited. A good place to start is by thinking about your style, or what kind of styles you like to create. Do you love creating clever, natural make-up looks? Or are killer nails your thing?   Other things to consider might be colour schemes, tone, language, and (of course) your target audience.   Find your audience   Your target audience goes hand in hand with your brand – especially if you’re trying to sell your services. It’s important to know who you’re talking to! For example, teenagers aren’t likely to be interested in your new expensive foundation; and ladies might not care much about your excellent beard trimming techniques.   Different platforms attract different audiences; and those audiences expect different kinds of content.    Target your content   For make-up and beauty, Youtube and Instagram are ideal starting points. YouTube is great for tutorials for a full face of make-up, or an intricate up do – think about 5 minutes or more, with a voice over or you explaining what you’re doing. Instagram, on the other hand, has traditionally been used for photos.   However, in 2013 Instagram introduced 15 second videos; they upgraded this to 60 second videos in early 2016. This won’t be enough for a full face tutorial, but it’s plenty of time to demonstrate a cool technique or new product. The expectations for an Instagram video are different that for longer videos on Youtube – for instance, users are less likely to turn on the sound.    Make it personal   The top reason that social media has become such a valued marketing tool is the “social” aspect. Beauty gurus who make it aren’t necessarily better at what they do than everyone else; most of the time, they’re just more interesting, or more likeable.   Take Pixiwoo, for example. They’re a sister duo of makeup artists who have a huge online following. One of the sisters, Nikki did a make-up tutorial while heavily pregnant, and Sam recently did a video with her eleven year old daughter. They’re incredibly likeable, and subscribers get an insight into their business and personal lives through following them online.   How has this contributed to their business? Well, they’ve recently filmed a documentary for the BBC, no doubt because of their easy style in front of the camera. They also have their own range of brushes, which they often use in their videos (and led me to buying a few). But despite their success, they still publish regular tutorials and keep their Twitter and Instagram up to date, which keeps their fan base hooked.   Get stuck in   More important than anything that’s gone previously is this number one tip: get started! You can add new platforms later on, and hone your brand and audience as you go. The most important part is doing. It’s recommended that brand social media accounts post every day; more for instant platforms like Twitter and Instagram.   When you’re getting started, you might worry about having limited content to work with. I recently helped my friend get kicked off on social media, and we’ve tried a smattering of content to find out what works best. This has included some cross-channel promoting (ask your Instagram followers to like you on Facebook and vice versa); asking clients to contribute using the #selfiesaturday hashtag; and posting about what’s going on in the salon. Mixing up your posts like this keeps it fresh, and helps to build your online personality. It also allows you to find out what your followers like best, and can guide your ongoing strategy.
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Hi SILB,   Thanks so much for posting this! I know this will be really helpful as people nowadays are taking alternate routes to entering the beauty industry. Before... see post
Help with Application!
I am currently a high school student who is trying to snag her first job at Sephora. I am currently in the process of filling out the online application. The thing is, I have no clue on who to put as a professional reference! Please help by listing some people who could vouch for me when applying to a cosmetic-related job such as Sephora! 
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Some people I would suggest are teachers, principal, religious leaders. If you have done any type of volunteering or have worked on projects, the leaders would also be a... see post
Ulta GWPs
This thread will be for Ulta GWPs only.  Share ulta promos here.     Since a lot of information is being removed from this thread, try to help each other out and add product id numbers and sku numbers so people can search for items on ulta.     Feel free to pm me (probably not the most efficient manner to get in touch with me) or feel free to hit me up on instagram @citizensrain.    Side note: BT's TOS states " No solicitation.  Please do not use these forums to submit or publish any marketing communication, or to advertise or solicit for any business or enterprise. Direct links to other commercial websites are inappropriate for our BeautyTalk conversations. Those postings will be removed, and can result in the suspension of your access to these services. "   However, they're still removing text that is formatted as website dot com/etc/etc/etc and they're removing text that says /etc/etc/etc.  Both instances are neither solicitations, marketing communications, nor direct links.  Maybe they should have their legal team rewrite their TOS or try to apply policies evenly across the board.   In Store Coupons -   Spoiler (Highlight to read)    
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I have been checking my email 20 times a day lol ! Can someone please answer us ? Its my birthday month I really hope they send it to us soon. see post
i'm a wee bit early on this one (4 days left in the month, not too bad right?!) but i'll be leaving at the very end / beginning of the month on a trip, and i want to make sure i get this done !    feel free to talk about new stuff, old stuff, the same stuff you did last month,  whatever you feel enthused about and feel like shouting from the rooftops !   CHANEL autumn 2016 les 4 ombres (eyeshadow quad) . what can i say; i adore the colors, i adore how they work together, i adore how versatile this palette is. (and  yes i use those dang applicators to touch up on-the-go and they did just fine ) CHANEL brow products: crayon sourcils sculpting brow pencil, and the le palette sourcils powder duo . i got suckered into this one, but i don't regret it. gives me a fuller yet  softer brow look. i'm particularly pleased with the powder duo--i consider myself a brow powder convert now. REN rosa centifolia hot cloth cleanser. i've been using this one for the past couple of years, but reserve it primarily as my in-shower cleanser. gets neglected. as a lot of you know, i  adorrrre my NUDE omega cleansing jelly and hoarded up on backups when NUDE disappeared....well, i dropped a newly opened bottle into the toilet. womp womp. in an effort to not be psycho and diversify my cleanser use, while also managing to prolong my backup stash, i started reaching for my REN instead of immediately opening up a new NUDE bottle. and i really do love it ! it's so soothing, it really nourishes my skin and i've found it particularly soothing to my skin after a rough time-of-the-month if ya know what i'm saying. GIVENCHY noir couture 4-in-1 mascara . i've returned to this mascara after a year and a half of being a GUERLAIN maxi lash devotee. i still love my maxi lash, but the noir couture does gives me the prettiest natural looking lashes, which, in my opinion, is incredibly chic. i prefer what it does for my lashes after it's been open a week or so and is slightly drier, and i do think the name is a misnomer as i don't find it particularly volumizing (lengthening, separating, conditioning, though, yes) but that's what gives it this relatively natural yet undeniably alluring effect. CAUDALIE beauty elixir . oh yeah, i love you. welcome home. NARS audacious lipstick, kate . i knew i liked kate the moment i saw her, but the moment i actually tried her on, it was true love. a bold, slightly desaturated purple, she doesn't have the pink undertones that her sister fanny does. a truly modern hue. as usual, i'll add more below if i think of anything i've left out !    pardon the lighting. or....consider it "mood lighting"   
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@jemly, that Chanel quad is so beautiful. Don't tempt me into Chanel, witchy woman! (Like you tempted me into the REN cleanser and Nars Kate.) see post
TOP 5 HOLIDAY PRODUCTS, MOST WANTED (Palette, set, kit, etc.)
I'm with you on the Anniversary Set. I'm kind of scared it's going to sell out before I buy it. see post
sounds like we won't be getting IT in Canada Sephoras for quite some time, good job The Shopping Channel is showing us some IT love... Showstopper launches at 10pm EST on Friday 30 September! Will update this thread with pics as soon as I can.
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I wonder if it will just be 2 face products and a brush this time. I don't need anymore CC cream so I won't be picking up on it but would be nice if they included more p... see post
Sephora Show & Tell - In Focus: Moroccanoil

Get the inside scoop from Carmen Tal, Co-Founder of Moroccanoil!


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