so basically i bought the benefit 'how to look best at everything' kit. And I transfered the foundation inside to another container so the original container is now empty. But then I used this foundation twice I found out that I hav serious allergic reactions to it, my face turned all nasty and stuff. The other things in the kit I used for a few time only. Can I still return this kit? Even if the original foundation container is empty? I can bring her my other container to show her that I didnt use much of the product, I only used it twice.

I was thinking about going to a Sephora and getting one of the makeovers...Can anyone tell me how it works? I don't want them to put horrible makeup that's not my style on and then I be persuaded to buy it. I just want a killer make over where I can try to products I want to buy and be given advice on what looks best and application techniques? Any advice??

Hi everyone! My nearest Sephora store is 2 hours away and I was just wanting to know if anyone knew if you were able to go get shade matched and take a few different foundation sampled home to try because I don't know which foundation my skin will end up liking and I don't want to spend all that money on one that I end up hating. Thanks for the help!

I do a lot of shopping at Sephora.com but when it comes to buying a new shade of something like lipstick, I definitely like to go into the store. In the past year or so I have had to return a few items that I have purchased because when I got home I found that it had been opened and obviously touched or tried on. Of course this really makes me angry because A) There is a tester available on the floor and B) I then have to go back to the mall and return it for one that has not been molested. What makes matters worse is the fact that today I asked the sales associate who rang me up to please open up the lipstick so I could see what condition it was in. She pointed to the long line and told me that she had no time for that and it was against store policy. REALLY? I was in a huge rush so I didn't make a fuss and went home. WELL, my new lipstick from Bite Beauty (Pomegranate) was not shiny and pristine. Someone had definitely touched it. There was even a small smudge of the color on the inside tube. I am kicking myself for not checking it in the car. I wish the items were shrink wrapped so that they can't be tampered with. I am so tired of people being so self centered and inconsiderate that they feel they can open up things like lipstick and nail polish (not the tester) and just try them on.  I don't even what to consider the idea  that these are products that have been returned and then put back out on the floor. Have any of you had a similar experience or am I the sole collector of messed up make-up??

Will Sephora be adding DHC to their skincare lineup anytime soon? They have by far the BEST deep cleansing oil on the market and only at a fraction of the price compared to Shu Uemera. 

I purchased a product about 3 months ago and I never used it because i then found out that the shade doesnt match me. Its totally new and i still have the packagiing and reciept of the item, can i still return it? im just wondring if there is a time limit for returning products. thanks.

Should I feel bad to make 4 returns in store? I bought more then I should've at Chic week and came home to realize i didn't need a lot of it. I'm trying to save money and shouldn't have bought them. Nothing was opened and I haven't had problems with returning in my Sephora in the past, I just feel bad   On the other hand, looking for a new moisturizer. I have been using FAB Ultra repair cream for my dry skin, but as summer approaches my skin turns a bit more combo. I am looking for a moisturizer a little lighter weight then the one I have been using, Fragrance free, and safe for super sensitive skin. THANK YOU!!!

I have a wedding coming up and the bride has told us bridesmaids to do our own makeup for the big day...yeah...anyway, so since I want to look flawless in pictures, I know I can't do it myself and therefore have decide to either go to MAC, Lancome, Bobbi Brown, Clinique (got my senior prom makeup done here, it was like an 8/10), or Sephora and have them use NARS products (my friend suggested NARS since she said it should look great in photos). I cannot do Dior, Chanel, etc. since my mall doesn't have those beauty counters. My question is, if I go to Sephora, are the makeovers free and if so, can I ask the artist to only use certain brands? Can they apply fake lashes if needed as well? I know technically at Macys and stuff the makeovers are free at the beauty counters but it is appreciated if you buy something. I have no problem buying something at Sephora, but before I go in for a test run I just want to hear some experiences/advice...are the artists there trained like they are at lets say the MAC store? Thanks!

Does Sephora do price matching? will sephora price match other beauty retailers anthereof products online?

I just became a VIB, and the package I got says I get a complimentary session. Is this one of the $50 dollar ones, and do I have to pay?

Did anyone going to Sephora Store event by Amore pacific?  How is the experience? What is the deluxe sample? I live kinda far from a stores that have an event, so i wanna make sure it is worth it.  Thank's =)

She was amazing and I wanted to let everyone know... She was interested and went out I her way showing me all the products andgetting me samples    

I wanted to buy the clairisonic plus kit with the Lancome bronzer but they didn't have it in stores near me so I bought it online. I had 11 gift cards that I wanted to use but there were only two spots for gift cards online so I called customer service and they only let me use one additional card for a total of 3 cards. I still had to pay money out of pocket when I feel that I shouldn't have. I don't mean to sound like a brat but I could have used that cash for other things. I feel like there should be a unlimited number of gift cards we can use online like we can in store. 

Just wanted to let you know that I received excellent customer service today from the ladies at the SiJCP in Menomonee Falls, WI.  Sam helped me to find the perfect new blush and made some great product recommendations.  Lynn made up a sample of a primer I wanted to try and also made up another sample of a different primer she thought I might like.  Everyone was super nice and while the inventory is not as varied as a freestanding store, customer service like I received today will make me go back to this store again and again!  

I've been a VIB for a few years now, and my local Sephora is within walking distance of that "other" brand.  I've heard rave reviews about their rewards program, most especially about their generous giving of free product with each new level reached and not samplers.   Today, I headed to my Sephora store for the VIB event, got my bag loaded up, and then...went to Ulta.  I was actually there to get a tube of NYX lip gloss since I've heard so much about it, but I went through the whole store out of pure curiosity.   The verdict?  While Ulta does carry drugstore brands and their rewards are pretty lofty in comparison...Sephora has my heart.  Ulta felt too "superstore-ish".  No offense, but a little...below...the standard and prestige of Sephora.   So, Sephora, heed our call!  Amp up our VIB rewards.  Tidy up the shelves and demos in your stores (our store is a tad lacking in that dept.).  And, keep up the great work!  = )

And which locations

is it possible for me to purchase online- as i want to be qualified with the VIB membership and let my husband pick up the items at his chosen branch-the venetian, las vegas nevada preferably? I am residing outside u.s. and my husband is currently on business trip at that location. Hope anyone can help.

When I go to Sephora, I never ask for advice because the women that work there mostly have horrible makeup application. I am not trying to sound rude but i'ts been my experience. Is makeup application knowledge required for the employee?

I know that it is a minimum purchase of $50 for a makeover, but does that mean that the only products that are applied are what you pay for? Or can you have them do your full face makeup and only buy two or three products you liked best for $50?    I want to get my full face makeup done for prom, but I don't know if this can be done.    

Im going tomorrow to get my makeover what should I expect, should I wear no makeup? Any info please!

I wasn't asked for my BI number at checkout in store. Can I still get the points from my purchase if I have my receipt?

I bought a tinted moisturizer and it literally flakes off my face. It also dries my skin out. I bought it last sunday from a store that's not near me. However I'm taking the hike back to the store in hope of returning it. I have my reciept and it's only been used once. I even have the packaging!

I really want my make up done for Prom. And would like to know how much it would cost. And what I would have to do in order to get one? (:

I'm looking to get my makeup done for my senior prom in May. We don't have any higher end salons or makeup stores in my area for a 50 mile radius. The closest thing we have ina Sephora inside JCPenny. Do those Sephoras take full face makeup appointments? And if so, what do they usually charge?

I am currently looking for a foundation that is comparable to MAC Pro Long Wear.   I really like the makeup but they don't make it the color of my skin tone, it is either too dark or too light. So, I'm going to find something else that works just as we'll. I have oily/sensitive skin that becomes easily irritated. The MAC foundation kept my oil controlled and didn't slide off my face, or come off on my hands and I would like to find something similar, or even better, hopefully. All recommendations are welcome.

As a VIB who loves you so much, may I request that our online and store samples that are given to us with a purchase be FEWER fragrances and more skin care and/or color products?  Thank you very much.  Respectfully and With Love, A VIB

I'm moving to NYC from the bay and have been looking into the MANY stores that are in the city. I have a few in mind that I'm going to take a look at, because they're in the neighborhood of my school, but I want to know a little more about the stores! What are your favorites, which ones are big and which small, which ones are touristy (I assume they all are a little, just like any big city) and which ones are located near really cool stuff?!

Hi, I really want to delete this account. Please help!

Hey everyone! I have a makeup/beauty blog  and I was wondering if you guys could check out my blog and link some of your blogs so that I could check them out too! Thanks -Sisi