alixxlove

I can't get my giftcard to work online!

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I had to return a foundation today that just does not work for me (Sorry Kat Von D, I wanted to love you) so I wanted to use the giftcard to order lip tars online because they don't have them in the JcP Sephora but I can't get my gift card to work. Help!!!

lreagan

Re: I can't get my giftcard to work online!

Are you sure it's a gift card and not store credit? Store credit cards are white and can't be used online.

alixxlove

Re: I can't get my giftcard to work online!

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It's a black card that says SEPHORA inside jcpenny.  Reading that, now I'm wondering if I can only use it there. I'm hoping that's not the case because they don't have lip tars.

dianabt

Re: I can't get my giftcard to work online!

Hi Alixxlove, 

 

If your store return card issue is a Sephora inside JCPenney card you will only be able to use it at their location, I'm sorry about that! 

Luv&Lipgloss, Diana
alixxlove

Re: I can't get my giftcard to work online!

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Ahh, this is so unfortunate. :smileysad:  Thanks for letting me know.

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