I bought the clarisonic plus about a month and a half ago. I love it for my body so much and I am starting to like it for my face but it has been a slow go. Other than noticing my skin texture itself was softer my skin got much worse before it started getting better and I'm not out of the woods yet. I also do not have acne. I have clogged pores and dry, flaking skin along with whiteheads and blackheads but I rarely get pimples and my skin still went through a landmine. Nearly everything about it was different from what I imagined. (Speaking about the face cleansing experience). I expected better results more quickly, I also expected a more "grand" experience for the price I paid. I expected to feel a relaxing massage, not tickling vibration. That doesn't make it a bad product; I just expected bigger fireworks. I did certainly question whether I could have gotten the same experience from one of the cheaper alternatives such as the Olay pro-X etc. My experience with the body brush and using it on the body is quite a contrast to that. It has made my skin look and feel so good on body, it has gotten rid of upper arm bumps, it's corrected the slight discoloration on the back of my legs. My skin looks and feels "firmer and plumper" in areas where it had an ever slight sallow appearance. I use it for manicures and pedicures - it doesn't get rid of the dry skin but it loosens so it sloughs off super easily as well as my skin just has a brightness to it. Unlike the face brush I feel pampered and rejuvinated using the body brush and settings but again, this doesn't mean the face brush is a bad product.
I think it's just going to take time; my skin is starting to improve and it's a much slower move than with my body but if it can do such nice things for my body I have to believe it can do such nice things for my face too. So, if you use it feel underwhelmed at first I'm chiming in to tell you that you're not alone and to give it some time.