order cancellation

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Hello my order was cancelled today because of billing information( ve got international card).

How long does it take to get my money back?

Re: order cancellation

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Thank you very much Mia!

Re: order cancellation

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Hi Ptawka,

 

The temporary hold on your credit card will fall off on its own within 3-5 business days, depending on your financial institution.  While we are unable to accept international credit cards on our site, we invite you to shop on Amazon.com/Sephora to place your order and have it shipped to the US using your international card.  Sorry for the confusion!

 

xo, Mia

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