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Anonymous Insider

can i return something without order summary??

I ordered online, but got a different shade than expected. I threw out the order summary on accident, but do i need it to return the item to a store?

Re: can i return something without order summary??

Hi mspaigemarie!

 

you can just print a new invoice! Log into your account. Under ‘My Account’ > ‘Orders’ select the appropriate order number and print. I hope this helps. 🙂

Cheers!
Nikko
Anonymous Insider

Re: can i return something without order summary??

Thank you!!

Re: can i return something without order summary??

You should also be able to pull the order up from your order history on the site @Anonymous

Re: can i return something without order summary??

Yep, as long as you could provide them your account info (like cell number, email address, etc) or your BI card! They would be able to return/exchange it based on your purchase history!

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