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kbmatthews
KVD in sale section!
Didn't see this posted, so I'm sorry if this was already made known! But there are some KVD palettes and lipsticks in the sale section! Go grab them!
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Penaloza1
BEAUTY PRO Penaloza1 / BEAUTY PRO BEAUTY PRO / replied
It's so hard. see post
nishcakes
Ebates: 10% Cash Back for Sephora.com, TODAY ONLY!!!
I'm fairly new to ebates compared to most ladies on BT. I've never seen the percentage so high? Have you?
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andyhtrieu
HALL OF FAMER andyhtrieu / HALL OF FAMER HALL OF FAMER / replied
I already spent enough money this month :( see post
melde
OnTrac?
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
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malday
HALL OF FAMER malday / HALL OF FAMER HALL OF FAMER / replied
Usually when I receive packages through Ontrac they are really good about delivery time (2 days max) and updating tracking, however that was when I'd order things throug... see post
kbmatthews
Tarte products in sale tab
Didn't see any other posts about this, but just wanted to share that there are a bunch of Tarte products on sale! Go grab em!
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opinionatedjenn
BEAUTY BOSS opinionatedjenn / BEAUTY BOSS BEAUTY BOSS / replied
I haven't tried the small set but the 1st one didn't work. You are lucky it worked for you though since it was such a steal! The UD liners don't smudge at all on me even... see post
monicazvb
Am I able to redeem my points from a recent purchase from a receipt?
I didn't have my card at the time, and they couldn't find me in the system for some reason. Am I able to redeem my points from the receipt? 
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Kclr16
BEAUTY GURU Kclr16 / BEAUTY GURU BEAUTY GURU / replied
Yes, you can email them and they'll add the points to your account but your annual spend limit won't change but they will consider it if you're close to reaching another... see post
alltheshiny
Special pricing for purchases of multiple Make Up For Ever eyeshadows?
Do we have any solid information as to whether there will be special pricing when buying bundles of the new MUFE Artist Shadows?   This is from Temptalia's recent post:   "If you buy two or more shades, plus the duo compact, it’s $34 ($17/each), and if you purchase three shades with the trio palette, it’s $44 ($14.67/each). The boutique said they were charging $14.33/each after 3."   This is no currently showing up, but she mentions in a reply to a comment that she was informed by MUFE that:    " When I asked MUFE about the discount not showing, they followed up and said it would be effective August 1st."   Is this accurate? 
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quotidianus
Come On, Sephora! (About Reviews)
I love reading reviews on products, and find myself sorting by least favorable and starting there.  I use Amazon like crack, and love the ability to see if someone is a verified buyer of a particular product.  Now Ulta has the same thing (or maybe I just didn't notice it before)!  I was reading a review for shampoo and noticed a 'verified buyer' symbol and I tend to find those reviews a little more credible.  Especially with the explosion of shills for Tarte, I'd love to see that same thing implemented here.   Sephora should take advantage of the BI program.  They track what we buy online and in stores so they have the means to do it!   So, come on, Sephora!  Please find a way to identify a reviewer as a verified buyer of the product.  I think all of us BIers will thank you.
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tracygirl64
HALL OF FAMER tracygirl64 / HALL OF FAMER HALL OF FAMER / replied
Yes!!! So annoying! LOL!  see post
michelle283
WishList
I wish that Sephora would make our 'love' lists more customizable.     I am never able to send a wishlist for my birthday/holidays, because in addition to the things that I lust for, I also keep my staples on that list as well, that I replenish when I need to.   I would be pretty disappointed receiving a tube of Porefessional for my birthday, when what I REALLY wanted was a set of glittery UD eyeliners.   PLEASE, Sephora!  Give us a more customizable list.  I would love to have a 'shopping list' and a 'wish list' that I can keep separately from one another!
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MarciaBrady
BEAUTY BOSS MarciaBrady / BEAUTY BOSS BEAUTY BOSS / replied
I wish we could do more with it, too. Now, I only use it for items I plan to purchase in the coming month or two. I've thrown a couple maybes in there, but avoid putting... see post
glowey94
PLEASE HELP!!
Hello, I am writing out of desperation so please do NOT disregard this and help if you can.   So a bit more than 2 months ago I was searching for toners, toners for GLOWING SKIN! I did a lot lot lot of research to find a good one with a big number of positive reviews and a couple of days into my research I found this toner that was reviewed by the community on Sephore!! (THANK YOU GUYS AT SEPHORA AS ALWAYS!!). But here is the very sad part. I fantasized about having the product day in day out and even had a routine ready which I would follow when I finally had the product but 6 weeks down the track when I finally wanted to order the tonner I HAD FORGOTTEN ITS NAME. I tried rigorously to find the product for literally HOURS every night 2 weeks straight and had no luck what so ever. I hate my self for it and I will never be able to forgive my self if I don’t find it. That’s how much I need it and that’s how much it means to me.   IF YOU LADIES WHO ARE READING THIS CAN HELP ME WITH THE NAME I WILL BE FOREVER INDEBTTED TO YOU aAND WILL LOVE YOU FROM THE BOTTOM OF MY HEART.   So about the product, I do remember a couple of things. It was a WHITE bottle with a GOLDEN/YELLOWISH cap (has a really posh and expensive look to it!! All their products are like that white with golden caps). The BRAND NAME was the name of the CREATOR, the skin cosmetician himself, for example OLE HENRIKSEN (it’s the brand name and the name of the skin cosmetician who created it). The brand name was a EUROPEAN one…… It sounded more FRENCH if anything. It wasn’t one of the main stream ones we all know off like Loral Paris or Maybelline. The PRICE TAG was EXPENSIVE. Can’t really remember what it was but I think it was $100 and over. Probably the most important aspect I remember about the toner was the fact that it had OVER A THOUSAND REVIEWS and had a FOUR AND A HALF STARS rating. So it was reallllllyyyyy good   Once again please help me! I know and clearly understand that it is not your job to find it for me but I have tried EVERYTHING and this is my last HOPE.
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lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Hi, Glowey! I've noticed you've posted duplicates of this topic in the Bright Ideas - Products and Ask the Experts area and have garnered multiple responses from several... see post
AlwaysGlamorous
My "Breakup Makeup" Order
I've been on the verge of tears literally all day and I will admit that I may have cried a bit in the bathroom at work today (thankfully I was already in a stall) because...my boyfriend of 4 years and I broke up this past Sunday. It was something that I had been wanting to breach for a few months now and in the end, it was pretty mutual. Despite the fact that I wanted this, I'm still quite heart broken. I met this boy right before I turned 20 (I'm 25 as I write this) and one year later, we were dating. More than anything, I feel like I'm losing one of my best friends and  that my dear BTers is the hardest part.    So, for the love of all things beauty, I've decided this is an excellent excuse to place a nice big "breakup makeup" order. Thus far, I know I want:   -A new blush like this one from Tarte:  Shade: Blissful   -Some Hum supplements   Annndddd that's about all my heart broken self can come up with. So help me out BTers -- what else should I splurge on?      xoxo
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kbmatthews
HALL OF FAMER kbmatthews / HALL OF FAMER HALL OF FAMER / replied
Breaking up is so hard to do, even when you know you want it and it's what's best. You become so comfortable with that person, and you can't picture spending your weeken... see post
sundaespal
Can't Use Gift Cards Online? Thanks Sephora
Did you guys know you can only use 2 gift cards online for any one order? So if you have $10 gift cards from viggle or shopkick, you essentially can't use them to place an entire order. I'm really angry about this because the CS rep told me to just go to the store. I shouldn't have to spend money on gas to use my gift cards, not to mention the store never has point perks in stock, never offers samples, and I'll miss out on using promo codes. Apparently it's to cut down on fraud. What makes a low value gift card more fraudulent than a high value one?   Anyway, I thought I'd share this really awful Sephora policy. I'm a tad mad. Just a tad. As in not shopping at Sephora anymore kind of mad. That probably sounds ridiculous, but gift cards are a huge method of payment for me, and this policy makes them worth less than cash, which isn't fair.
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sundaespal
BEAUTY MASTER sundaespal / BEAUTY MASTER BEAUTY MASTER / replied
So I'm very relieved to hear that unlimited GCs can be taken over the phone, as it makes my shopping experience a lot easier! I have no access to some of my most favorit... see post
melk9
Fake reviews.
I get the feeling that 70% of the reviews on Sephora.com are fake-- posted by the product distrubutor. I always click on the user and see if they've reviewed other items or not.. I mean, almost every product has at least 4 stars total. That seems a little unlikely. It bothers me.... Luckily they have a great return policy so you can try things out yourself. Thoughts?
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laurabt
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi tomax, Thanks for your feedback on our Ratings & Reviews!  Obviously we are not able to monitor every single review that comes into our site.  But we do review a lo... see post
cutestheidi
I got an item in the mail as a gift and I want to return it.
There was no return address and it has nothing with it so IDK who sent it to me! I do not want it, it is an expensive shower head that I see Sephora only sells online. Can I return this to a store and get a merchandise credit? I don't see anywhere else that sells this item.
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DiVWA
HALL OF FAMER DiVWA / HALL OF FAMER HALL OF FAMER / replied
IDK how the scammer got the credit card number. Even with comparing notes with other victims, we could never figure it out! see post
Sonny4President
Mask - Gift With Purchase!
http://www.sephora.com/yourmask?icid2=bd_yourmask_ us_large_062314_image   So I'm sure everyone has noticed, there is a new promo with some AMAZING masks up for grabs!   I highly suggest you guys snag this deal before it's out of stock quick!   I just got the GlamGlow Clearing Treatment (deluxe) which is 0.3 oz... a 0.5 oz would be considered $19! What a deal!   I was debating over getting the Glam or the Shiseido Eye Treatment to see how well it works.. has anyone tried any of the current gifts offered right now?    I'm really curious in your experience with the Shiseido Eye treatment the Peter Thomas Cucumber Mask and the Ren Renewal mask!    
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Sonny4President
BEAUTY SAVANT Sonny4President / BEAUTY SAVANT BEAUTY SAVANT / replied
I havent fooled around with a lot of masks, but I do agree with the Glam being better than the Origins Mask, it just feels better than the charcoal mask...   How do yo... see post
kbmatthews
Benefit Push Up Liner available today for 24 hours
Just an FYI, it'll be available at 12 pst today for only 24 hours.    Enjoy!
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kbmatthews
HALL OF FAMER kbmatthews / HALL OF FAMER HALL OF FAMER / replied
Oh, haha! I thought it was noon, but thanks for the correction! Good to know! see post
Ella070409
Suggestion for "Loves" + "Past Purchases" sections
I think it would be nice if the "Loves" section could be organized. At least the ability to group like items together either in a folder or what have you. Even if the products in your "Loves" could just be organized and grouped based on the headings on the website (makeup, skincare, fragrance etc). Alternatively, you could also allow people to create their own folders/headers to group the products in their "Loves" section however they want, maybe someone would want to group items they want to remember to buy as a gift for someone. It would also be nice to be able to drag and drop them to change the order as a way to basically prioritize or rank them based on what I want to buy next, similar to the concept of a queue.   Along the same lines it would be really nice if there was an ability to add a comment under the products listed in the your purchases section. That way you could put notes about whether you liked the product and would want to buy it again or notes about any tricks or tips for using that specific product, so on and so forth.    I'm sure there are many other relatively simple features that other people might want related to this.
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irenet
HALL OF FAMER irenet / HALL OF FAMER HALL OF FAMER / replied
I thought that would make it easier. But here's a question, my boyfriend never knows what to buy my for any occasion, birthday, Christmas, anniversary so lately I've bee... see post
1mama3boys
exact date for Too Faced Little Black Book of Bronzers?
Has there been an exact date posted yet for when this will be on Sephora? Anything more definite than the second week in June?
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1mama3boys
BEAUTY MAVEN 1mama3boys / BEAUTY MAVEN BEAUTY MAVEN / replied
Thank you so much!! Glad I asked that is definitely not the second week!! LOL I would have gone crazy stalking Sephora!! ;) see post
marinabeauty
Registry?
Didn't sephora have a wish list/any reason registry category? Where you can create an a birthday or just because registry? If so where is it on the site? Or is it discontinued?
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melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Marinabeauty,   Thank you Jenfromnyc and TrysBeautyItems! That is correct, we no longer offer the gift registry however, the loves list can be forwarded to your f... see post
kritterrn
whats a better lip liner to keep lipstick from feathering
melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Kritterrn,   One of my favorites is the Sephora Collection Universal Lip Liner, its currently out of stock:/ I also like to set it with a bit of translucent powde... see post
karma3p80
Shopping Sephora
Is there a way to add a certain product to a wish list or something similar? I think it would be great if along with the "faves" there was a way to add a product to a wish list, so when I am ready to purchase, I have a list ready to pick from. There are just so many products!
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gogreyhound
HALL OF FAMER gogreyhound / HALL OF FAMER HALL OF FAMER / replied
mine keeps growing, somehow... ;) see post
kbmatthews
New MUFE Birthday Set?
Came across this... I think it's new?   What do you think? I think the price is pretty steep, considering!    http://www.sephora.com/birthday-beautiful-set-P386 633?icid2=carousel_hp_CAN_whatsnew_051514_carousel ...
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arielaaaaaaaa
HALL OF FAMER arielaaaaaaaa / HALL OF FAMER HALL OF FAMER / replied
You should check out the youtube video Gossmakeupartist just posted. He explained what happened.  see post
tuzibunnylee
Is Sephora Cruelty Free? Or do they test on animals as of 2014?
I realize that many brands they carry such as MAC, Estee Lauder, YSL, etc.... Do test on animals as well as sell to China(where it is mandatory by law to test on animals). However, what about the brand Sephora specifically? Does Sephora test on animals? In additon, please let me know more brands that Sephora does carry, who are cruelty-free such as Too Faced, BareMinerals, and Urban Decay.
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tuzibunnylee
SPECIAL GUEST tuzibunnylee / SPECIAL GUEST SPECIAL GUEST / replied
Thank you very much! I I made 2 because I was not sure where to put it, and I didn't know that I wasn't able to delete the other one. I had realized so many of my produc... see post
kalex
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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thesupergirl
HALL OF FAMER thesupergirl / HALL OF FAMER HALL OF FAMER / replied
This thread is just too funny! I needed a good laugh! see post
adri1010
Custom Makeover
Hi!   I was wondering how I can change the name and email I reserved a appointment under?
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adri1010
SCENE QUEEN adri1010 / SCENE QUEEN SCENE QUEEN / replied
thank you! see post
Askenjuri
Invoice pricing
Why are the prices not printed on the invoices?  It makes it harder when you want to do an exchange, you have to go look up prices, and if you had some sort of discount on the order, you won't even know, because that too does not show up on the invoice.     This happened to me today.  I was exchanging 2 items, not realizing that the orders had gotten 15%off.  I ended up having to pay 3x more than I expected when deciding what to get in exchange!   i mean, I understand not putting prices when it's a gift invoice, but otherwise...
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jojobe
HALL OF FAMER jojobe / HALL OF FAMER HALL OF FAMER / replied
When you place your online order it says to print that page because that is your receipt not the packing slip. Packing slips may be used to return items in store but if ... see post
OwlAndTanager
Does anyone else think there should be categories for loves?
I would like a different category in my loves for at least all of the main groups: skincare, makeup, fragrance, hair nails, etc. It would be really cool if we could name our own categories. Who's with me?
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meagboho
BEAUTY GURU meagboho / BEAUTY GURU BEAUTY GURU / replied
Yes! I hate when I have to delete/move items to loves that I plan on buying but not just yet.. see post
fluffymuha
What are the items you add to your order to get to $35?
What are your fav. items that are between $5-$15 ?
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tashalicious
HALL OF FAMER tashalicious / HALL OF FAMER HALL OF FAMER / replied
the Sephora colorful blush see post
ZenaC
Items bought online, already touched?
Has anyone bought something on Sephora's online website and opened it and it actually looked like someone had touched it? I recently bought the Chocolate Bar palette online because it has been sold out in the stores near me, and when I got it I opened it and it looked, to me, like someone may have already touched a few of the shades? Is that possible? Or am I just going crazy? Thank you!
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poemelyric
HALL OF FAMER poemelyric / HALL OF FAMER HALL OF FAMER / replied
I bought the Kat Von D Monarch Palette and when it arrived, there was a huge fingerprint in one of the base shades.  I know it's not mine, the fingerprint is too large, ... see post
fluffymuha
Yay! Hit Rouge in-store today! & BOO it doesn't show up yet :(
And when I say Yay, let me tell you that the first word out of my mouth when the lady informed me of my newly-acquired Rouge status was "No...". By my calculations, I was expecting it to happen in September at the earliest hahah. I guess that Tria & Clarisonic purchase really sped me along nicely! What I am sad about is that it hasn't changed the status of my online account. I put off buying a few more items tonight because I was looking forward to my free shipping. Does anybody know how to update my status or whether my shipping will automatically be free?   Cheers, ladies!
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fluffymuha
BEAUTY BOSS fluffymuha / BEAUTY BOSS BEAUTY BOSS / replied
No problem! It updated today :) see post
magneto9
How can I make sure I don't review a product twice? Does it list on my account my reviews?
callmefafi
BEAUTY GURU callmefafi / BEAUTY GURU BEAUTY GURU / replied
Click your picture here in BeautyTalk and scroll down. You will see all you activity including your reviews at the very bottom. Sephora should make it so that there's a ... see post