About half the time I try to get access to Sephora.com, I get the following message: I'm just curious if anyone else is having this problem, as I'm getting conflicting information from google. Some sites say it's a server issue on the site's end, others say it's a cache problem, some say something that I can't understand. Perhaps a mod can help? Please?
I just received a new ipad mini 2 for Christmas and I am loving it. Anyone received any good promotion codes for placing an order through it? Any special promotions for your very first order through the App? They make it "seem" like you get bonus content and such just want to make sure I am not missing anything. Thank you.
Is there ever been an answer from Sephora as to why they don't give points for filling out reviews? It seems they could relatively easily set up something similar to how birchbox gives their points for rewards (in Sephora's case, you simply would have had to have the item in your purchase history to get points so this would stop people from randomly filling out reviews on products they haven't bought or gotten samples of). 10 points per review to get 100 point reward when you have filled out 10 doesn't seem too unreasonable. Plus, I believe the questions birchbox asks get sent to back to the cosmetic companies (aka they might pay for this info/cynthia rowley picked the new shades for her lip stain based on these reviews). I never fill out reviews here (I look at them when deciding to purchase a product though), because there is no incentive for me to spend my time doing so (I spread my reviews by word of mouth I guess). However, I always fill them out on birchbox, because I get to buy products with those rewards. I love that birchbox shows the people who sampled or purchased an item, because then I feel like I can gauge their review better. I don't really see a negative for Sephora if they added this incentive for folks to fill out the reviews on the products they ordered (they already send me the emails to fill them out).
Ok BT, what did you find today? Sticky plug to a FABULOUS thread. Found a Deal ? Post it here - http://community.sephora.com/t5/Hauls/Deals-too-go od-to-pass-Up/td-p/1513386 Feel free to post if you find something from your favorite brand. Link to the item, and let us know the price, and brief description so that folks can at a glance decide if they want to clickie to <3 Love or $$ Buy. ^-^ As an FYI, here are the pages I'm trolling for what was newly added today. Usually pretty easy to do because the newest items have 20 loves or less and no reviews. In general I will check in the late afternoon and post what I find. Most new items get listed on Tuesday evenings through Wednesday. Here is the retired thread in case you wanted to reference something. http://community.sephora.com/t5/Sephora-com/Found- in-the-Wild-quot-New-quot/td-p/1668202 Acqua di Parma, Ardency Inn, Antasasia, Atelier Cologne, BareMinerals, Bite Beauty, Chloe, Elizabeth and James, Givenchy, Guerlain, Josie Maran, Jurlique, L'Occitane, Lavanilla, Marc Jacobs Makeup, Marc Jacobs Perfume, Marula, NEST, Obsessive Compulsive Cosmetics, Sephora Collection, Sephora Favorites, Smashbox, Tarte, Tata Harper, Thierry Mugler, Tocca, TokyoMilk Dark, Too Faced, Urban Decay, Victor & Rolf, and the Gift Box section.
I'd just like to let Sephora know what great service I received from their online customer service center today. I placed an order on the 24th of December, and received the package today. Unfortunately, two of the items were not what I had ordered (missing UD Little Perversions Set) After calling the 1-800 number, and talking to a very lovely women (bad cell connection, but I think her name was Shelby?), she helped me fix the issue asap. Even tho she wasn't able to re-order the products I had originally purchased due to them being out of stock, she was able to refund my monies and make the entire process quick and easy. Thank you Sephora for the wonderful customer service!!
Will Sephora be adding more foundation choices for the different Skin IQ numbers? The results I get are more high end and doesn't cover foundations from brands like MakeUp Forever and Bare Minerals, which I would be more interested in. I got a number of 1R06.
When I tried clicking through from today's DELIGHTS SK-II link, and there was a link to the new Pantone color of the year. The link address is: (DON'T CLICK) https://theglossy.sephora.com/articles/1285?icid2= discover_the_color_1204 I get the following error from Google Chrome. Is it safe to go to this link? Thanks! Your connection is not private. Attackers might be trying to steal your information from theglossy.sephora.com (for example, passwords, messages, or credit cards). This server could not prove that it is theglossy.sephora.com; its security certificate is from *.herokuapp.com. This may be caused by a misconfiguration or an attacker intercepting your connection. Proceed to theglossy.sephora.com (unsafe) NET::ERR_CERT_COMMON_NAME_INVALID
Im so worried reading all the posts from people whose orders didnt arrive on time, I placed my order 11/19 hoping that their 4 busines days shipping was true, Im going to a 1 month vacation on 11/28 and yes my order hasnt shipped, plus the automated system says will take another 2 business day I tried to cancell however they said they will send me an e-mail within 24-48 housr JUST TO LET ME KNOW IF THE ORDER WAS CANCELED OR NOT!!! First and last time buying from sephora I always go to Macys cus they have great customer service. I guess I learned the lesson!!
I had a shade of the YSL Le Teint Touche Eclat Foundation as well as a shade of YSL mascara in "My Loves." I noticed that that shade of mascara had disappeared from my list and discovered that it's no longer listed on sephora.com. I had also signed up to be notified of when the Shade B10 in the foundation would come back in stock. I just got an email saying that it's been discontinued. Is this just temporary until the warehouses receive more shipment or is YSL being phased out? Thanks in advance for anything thoughts/info!
Since the code still works, I'm debating getting one of these beauts. Input as to which one? I'm not an LE hoarder so that doesn't sway me. http://www.sephora.com/alexis-bitar-liquid-gold-be auty-brush-travel-wrap-P389166?skuId=1630482 http://www.sephora.com/the-bronze-bronzer-brush-no -12-P379416?skuId=1505098&country_switch=ca
This is redundant to say at this point, but I want to say it anyway- not being able to place an order during a sale that only happens TWICE a year because I/ we are not from the States is terrible business practice!! Living in Canada, we already pay more than people who live in the U.S. (even when the dollar is at par for exchange rates) Sephora is one of, if not the biggest, beauty retailer in the world... don't tell me you don't have enough IT staff that are able to identify and correct the problem online. I have had laryngitis for almost 3 days now and it is cold and raining where I am (Winnipeg, MB, Canada), so I wanted to avoid myself and my 2-year-old physically going out to a Sephora store while being sick... but since I have been unable to order anything online for the entire duration of the sale and not wanting to miss out completely, I had to. But that should not have been the case!! To mention, the purchases I made today in store qualified me for ROUGE status, so that shows I don't shop at Sephora once in a blue moon. This is location discrimination... Sephora needs to rectify this somehow, because there are a lot of loyal clients out there other than just myself who are dumbfounded by how this has happened.. and hasn't even been fixed yet, 2 days later.
I was so excited about this sale. Now, it's making me really angry (I'm canadian). I'm really worried about Black Friday. Life is too short to worry about the little things in life, but hey, who doesn't like a good sale and cosmetics?
UPDATE (11/7): So our request was heard, but the answer seems to be "no". You can reference this thread... http://community.sephora.com/t5/Beauty-Insider/A-M essage-To-Our-Clients/td-p/1755302 Thanks everyone for working together to try to find a solution to this problem. Have a good weekend! _________________________________ (IF YOU AGREE WITH THIS PROPOSITION, POST "YAY" (...or "YEA" as I've been told) Dear Sephora Corporate, We, Rouges, thank you for access to the sale a day early, but most of us did not attend the event or attempt to use our codes online yesterday. Last night and most of today, the server has been unstable or completely down. Because of this, I have not been able to make a single purchase yet. I (and those listed below) propose that the sale be extended an extra day. Thank you, Nishcakes P.S. May a Mod pass this on please? EDIT: This would also apply to VIBs.
With the 20% off sale coming up it got me thinking about my online shopping habits at Sephora. I'm curious beauties, how often does the online sample selection (the 3 free, not perks or codes) factor into your decision to make a purchase? I know if I have something I want to buy that isn't urgent (like LE or sale items) I will wait until the sample selection cycles through if there isn't anything I want. What about you? Do those free samples hold any sway over you? Personally I wait until most of the perfumes are OOS, since I have a really hard time with most fragrances. On the flip side, if I see something I really want I might place orders for things I don't need right away just to stock up on a sample.
Here are some codes from the Match Game that I won't be using. Remember that they expire TONIGHT! One time use only. First come, first serve. 150 POINTS MBH8W9AV8ZC3 MBY7BR8EX43Y MBHD6WA2QJ4U MBA2A47A9TBG 10% OFF MQG3D6CPNH47
I somehow got on sephora's Canadian site! I have been trying for two hours to switch back to the USA site! Oh, I've hit the little flag several times even tho it shows USA. AND I cleared the cache. PLEASE HELP ME FIGURE THIS OUT BEFORE I LOSE MY MIND!
I've accumulated quite a few favorites I want to keep track of. Would love to have more features, such as ability to group favorites (skincare, lipstick, foundation, etc.) Would be extra fabulous to be able to make some notes ... Does anyone else think so?