Sephora.com
Showing results for 
Search instead for 
Do you mean 
Spring/Summer 2015 Found in the Wild "New"
Ok BT, what did you find today? Sticky plug to a FABULOUS thread. Found a  Deal ? Post it here - http://community.sephora.com/t5/Hauls/Deals-too-go od-to-pass-Up/td-p/1513386 Feel free to post if you find something from your favorite brand. Link to the item, and let us know the price, and brief description so that folks can at a glance decide if they want to clickie to <3 Love or $$ Buy. ^-^ As an FYI, here are the pages I'm trolling for what was newly added today. Usually pretty easy to do because the newest items have 20 loves or less and no reviews. In general I will check in the late afternoon and post what I find. Most new items get listed on Tuesday evenings through Wednesday. Here is the retired thread in case you wanted to reference something. http://community.sephora.com/t5/Sephora-com/Found- in-the-Wild-quot-New-quot/td-p/1668202 Acqua di Parma, Ardency Inn, Antasasia, Atelier Cologne, BareMinerals, Bite Beauty, Chloe, Elizabeth and James, Givenchy, Guerlain, Josie Maran, Jurlique, L'Occitane, Lavanilla, Marc Jacobs Makeup, Marc Jacobs Perfume, Marula, NEST, Obsessive Compulsive Cosmetics, Sephora Collection, Sephora Favorites, Smashbox, Tarte, Tata Harper, Thierry Mugler, Tocca, TokyoMilk Dark, Too Faced, Urban Decay, Victor & Rolf, and the Gift Box section.
see post
HALL OF FAMER AllyKatVA / HALL OF FAMER HALL OF FAMER / replied
I read one review that complained that the bristles are too big to effectively clean between the teeth. I would be interested to see it in person to judge. see post
413 Request Entity Too Large
About half the time I try to get access to Sephora.com, I get the following message: I'm just curious if anyone else is having this problem, as I'm getting conflicting information from google. Some sites say it's a server issue on the site's end, others say it's a cache problem, some say something that I can't understand. Perhaps a mod can help? Please?
see post
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi srplpwdr,   I am sorry you are receiving an error message when you are trying to access our website. You may want to completely clear your cookies and try closing... see post
KVD in sale section!
Didn't see this posted, so I'm sorry if this was already made known! But there are some KVD palettes and lipsticks in the sale section! Go grab them!
see post
HALL OF FAMER michelleshops / HALL OF FAMER HALL OF FAMER / replied
Same here.  I didn't get a chance to stock up! <pours one out for Forever & Never> see post
Sephora Ipad App question.
I just received a new ipad mini 2 for Christmas and I am loving it. Anyone received any good promotion codes for placing an order through it? Any special promotions for your very first order through the App? They make it "seem" like you get bonus content and such just want to make sure I am not missing anything. Thank you.
see post
BEAUTY MASTER AmyC / BEAUTY MASTER BEAUTY MASTER / replied
I don't see mobile offers either. see post
OnTrac?
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
see post
HALL OF FAMER DTalksAll / HALL OF FAMER HALL OF FAMER / replied
I just checked & they do service my area. I really hope Amazon & Sephora don't start using them near me. :(  see post
points for reviewing?
Is there ever been an answer from Sephora as to why they don't give points for filling out reviews? It seems they could relatively easily set up something similar to how birchbox gives their points for rewards (in Sephora's case, you simply would have had to have the item in your purchase history to get points so this would stop people from randomly filling out reviews on products they haven't bought or gotten samples of). 10 points per review to get 100 point reward when you have filled out 10 doesn't seem too unreasonable. Plus, I believe the questions birchbox asks get sent to back to the cosmetic companies (aka they might pay for this info/cynthia rowley picked the new shades for her lip stain based on these reviews). I never fill out reviews here (I look at them when deciding to purchase a product though), because there is no incentive for me to spend my time doing so (I spread my reviews by word of mouth I guess). However, I always fill them out on birchbox, because I get to buy products with those rewards. I love that birchbox shows the people who sampled or purchased an item, because then I feel like I can gauge their review better. I don't really see a negative for Sephora if they added this incentive for folks to fill out the reviews on the products they ordered (they already send me the emails to fill them out). 
see post
HALL OF FAMER prettyinpa / HALL OF FAMER HALL OF FAMER / replied
Yep, Sephora's IT department is definitely lacking. I remember the lockout during the 20% off sale and how furious people were. But reviews should be regarded as a money... see post
Found in the Wild "New"
Shhh, this thread is sleeping. Catch up on all the new stuff over here! http://community.sephora.com/t5/Sephora-com/Spring -Summer-2015-Found-in-the-Wild-quot-New-quot/m-p/1 ...   Thank you for a great 2014, BT! <3 ~SQ
see post
HALL OF FAMER EvangelineDamon / HALL OF FAMER HALL OF FAMER / replied
- 1.69 oz Sephora Collection Waterproof Eye Makeup Remover - 3.38 oz Caudalie Make-Up Remover Cleansing Water - 0.5 oz Nude Skincare Perfect Cleanse Nourishing Cl... see post
Canadians Can FINALLY Track our Spending/Points/Status Online!
I'm not sure if anyone else has posted this but I was absolutely thrilled when I clicked on the points/status link and saw that Sephora has finally updated their system so Canadians can see our spending history/how close we are to VIB/Rouge. Thank you Sephora!    
see post
HALL OF FAMER makeupobesessed / HALL OF FAMER HALL OF FAMER / replied
Mine has been reset but Im in US. see post
subscription box
I would love sephora to bring out a monthly subscription box with all new product samples
see post
SCENE QUEEN brlbeleza / SCENE QUEEN SCENE QUEEN / replied
I would love that and it would make a great VIB Rouge perk.  As it is, I don't get much out of being Rouge.   see post
Wonderful Customer Service
I'd just like to let Sephora know what great service I received from their online customer service center today.   I placed an order on the 24th of December, and received the package today. Unfortunately, two of the items were not what I had ordered (missing UD Little Perversions Set) After calling the 1-800 number, and talking to a very lovely women (bad cell connection, but I think her name was Shelby?), she helped me fix the issue asap. Even tho she wasn't able to re-order the products I had originally purchased due to them being out of stock, she was able to refund my monies and make the entire process quick and easy.   Thank you Sephora for the wonderful customer service!!  
see post
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi buzzbee, Thanks for the great feedback! I have forwarded your compliment to our Client Service department. :) -Laura     see post
Please Stop Posting The Same Question In Multiple Threads
You only have to do it once. We all see it. I promise.
see post
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Closing thread, thanks everyone. see post
Sephora at The Makeup Show LA?
The Exhibitors list was posted this week and I saw Sephora made it on the list! What will you guys be showcasing?   & w ho will be going?! If so, which day?
see post
Tons of New Items in the Sale Section
Right now there are 264 products in the sale section!  Run, don't walk to see if there is anything you want.
see post
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Thanks for posting this notification, lucyshnoosy! There are still a ton of amazing sale items available!  see post
Do You Care About Your Choice Of The 3 Free Samples?
With the 20% off sale coming up it got me thinking about my online shopping habits at Sephora.     I'm curious beauties, how often does the online sample selection (the 3 free, not perks or codes) factor into your decision to make a purchase?   I know if I have something I want to buy that isn't urgent (like LE or sale items) I will wait until the sample selection cycles through if there isn't anything I want.   What about you?  Do those free samples hold any sway over you?   Personally I wait until most of the perfumes are OOS, since I have a really hard time with most fragrances.     On the flip side, if I see something I really want I might place orders for things I don't need right away just to stock up on a sample.  
see post
BEAUTY WHIZ makeupandroses / BEAUTY WHIZ BEAUTY WHIZ / replied
I will wait as well sometimes. I love lip samples (dior was me all time fav). Also when they had the urban decay primer samples. Unfortunately, 6 total samples (2 boxes)... see post
Fake reviews.
I get the feeling that 70% of the reviews on Sephora.com are fake-- posted by the product distrubutor. I always click on the user and see if they've reviewed other items or not.. I mean, almost every product has at least 4 stars total. That seems a little unlikely. It bothers me.... Luckily they have a great return policy so you can try things out yourself. Thoughts?
see post
HALL OF FAMER AllyKatVA / HALL OF FAMER HALL OF FAMER / replied
The whole "why is the shape wear/control top so tight" crowd always makes me wonder. o_O   I appreciate detailed reviews, and also try to mention what I would want to ... see post
Skin IQ Foundations
Will Sephora be adding more foundation choices for the different Skin IQ numbers? The results I get are more high end and doesn't cover foundations from brands like MakeUp Forever and Bare Minerals, which I would be more interested in.   I got a number of 1R06.
see post
BEAUTY PRO shaniceee / BEAUTY PRO BEAUTY PRO / replied
I will have to try that! Thank you! see post
Invalid security certificate? Is it safe to click through to theglossy.sephora.com?
When I tried clicking through from today's DELIGHTS SK-II link, and there was a link to the new Pantone color of the year. The link address is:   (DON'T CLICK)   https://theglossy.sephora.com/articles/1285?icid2= discover_the_color_1204   I get the following error from Google Chrome. Is it safe to go to this link? Thanks!   Your connection is not private. Attackers might be trying to steal your information from theglossy.sephora.com (for example, passwords, messages, or credit cards). This server could not prove that it is theglossy.sephora.com; its security certificate is from *.herokuapp.com. This may be caused by a misconfiguration or an attacker intercepting your connection. Proceed to theglossy.sephora.com (unsafe)   NET::ERR_CERT_COMMON_NAME_INVALID
see post
HALL OF FAMER kssweetheart / HALL OF FAMER HALL OF FAMER / replied
That's the exact message. Just human error? The last line totally lost me - I'll have to use the excuse that I'm on some meds, been sick, so that must be why. Or the tru... see post
Is the cyber monday's promotion code is available for use ?
If so, what is it?
see post
HALL OF FAMER beauty2sample / HALL OF FAMER HALL OF FAMER / replied
You might be referring to code SURPRISE, which is no longer available.  It was a mystery bag of 7 samples. see post
Are the Cyber Monday Mystery Bag samples deluxe size?
Does anyone know what they contain?     
see post
SPECIAL GUEST lllo / SPECIAL GUEST SPECIAL GUEST / replied
Heheh! Thanks, all! ; ) see post
Shipping delay
Im so worried reading all the posts from people whose orders didnt arrive on time, I placed my order 11/19 hoping that their 4 busines days shipping was true, Im going to a 1 month vacation on 11/28 and yes my order hasnt shipped, plus the automated system says will take another 2 business day I tried to cancell however they said they will send me an e-mail within 24-48 housr JUST TO LET ME KNOW IF THE ORDER WAS CANCELED OR NOT!!! First and last time buying from sephora I always go to Macys cus they have great customer service. I guess I learned the lesson!!
see post
HALL OF FAMER ilovebears / HALL OF FAMER HALL OF FAMER / replied
It's easiest to go through their website.  Then, if you need to make a delivery change, it shows all your options and the cost/fee for each one. see post
Does anyone knwo what day sephora is doing black friday?
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
I'm pretty sure they will be Black Friday online specials (and possibly even Cyber Monday deals), but Sephora won't confirm or deny what it has for the shopping days as ... see post
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
see post
HALL OF FAMER redwagon44 / HALL OF FAMER HALL OF FAMER / replied
Servers Down: Extra Sale Day Proposition
UPDATE (11/7): So our request was heard, but the answer seems to be "no". You can reference this thread...  http://community.sephora.com/t5/Beauty-Insider/A-M essage-To-Our-Clients/td-p/1755302   Thanks everyone for working together to try to find a solution to this problem. Have a good weekend!   _________________________________   (IF YOU AGREE WITH THIS PROPOSITION, POST "YAY" (...or "YEA" as I've been told)    Dear Sephora Corporate,   We, Rouges, thank you for access to the sale a day early, but most of us did not attend the event or attempt to use our codes online yesterday. Last night and most of today, the server has been unstable or completely down. Because of this, I have not been able to make a single purchase yet. I (and those listed below) propose that the sale be extended an extra day.   Thank you, Nishcakes   P.S. May a Mod pass this on please?    EDIT: This would also apply to VIBs.
see post
HALL OF FAMER Shrewdle / HALL OF FAMER HALL OF FAMER / replied
hey kssweetheart! I'm so sorry!! I didn't see this post from you until today. I always love reading your posts anywhere on this forum. It always is so positive and brigh... see post
Since I have the time... MJ bronzer brush or Alexis Bittar liquid gold brush?
Since the code still works, I'm debating getting one of these beauts.   Input as to which one? I'm not an LE hoarder so that doesn't sway me.    http://www.sephora.com/alexis-bitar-liquid-gold-be auty-brush-travel-wrap-P389166?skuId=1630482   http://www.sephora.com/the-bronze-bronzer-brush-no -12-P379416?skuId=1505098&country_switch=ca
see post
HALL OF FAMER kbmatthews / HALL OF FAMER HALL OF FAMER / replied
Thanks everyone! I went with the MJ one :)  see post
Sephora discontinuing out of stock YSL Items?
I had a shade of the YSL Le Teint Touche Eclat Foundation as well as a shade of YSL mascara in "My Loves."  I noticed that that shade of mascara had disappeared from my list and discovered that it's no longer listed on sephora.com.  I had also signed up to be notified of when the Shade B10 in the foundation would come back in stock.  I just got an email saying that it's been discontinued.  Is this just temporary until the warehouses receive more shipment or is YSL being phased out?  Thanks in advance for anything thoughts/info!
see post
An upset Canadian!!!
This is redundant to say at this point, but I want to say it anyway- not being able to place an order during a sale that only happens TWICE a year because I/ we are not from the States is terrible business practice!! Living in Canada, we already pay more than people who live in the U.S. (even when the dollar is at par for exchange rates) Sephora is one of, if not the biggest, beauty retailer in the world... don't tell me you don't have enough IT staff that are able to identify and correct the problem online. I have had laryngitis for almost 3 days now and it is cold and raining where I am (Winnipeg, MB, Canada), so I wanted to avoid myself and my 2-year-old physically going out to a Sephora store while being sick... but since I have been unable to order anything online for the entire duration of the sale and not wanting to miss out completely, I had to. But that should not have been the case!! To mention, the purchases I made today in store qualified me for ROUGE status, so that shows I don't shop at Sephora once in a blue moon. This is location discrimination... Sephora needs to rectify this somehow, because there are a lot of loyal clients out there other than just myself who are dumbfounded by how this has happened.. and hasn't even been fixed yet, 2 days later.
see post
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
The shipping is back up :)  see post
If this sale is chaotic, what is Black Friday going to be like?
I was so excited about this sale. Now, it's making me really angry (I'm canadian). I'm really worried about Black Friday. Life is too short to worry about the little things in life, but hey, who doesn't like a good sale and cosmetics?
see post
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
I will post if/when I have more details about an extension! Also will share when I hear that the Canada/International shipping is back up.  It's a confusing process with... see post
Smashbox foundation replaced?
I have been using smashbox high definition foundation in the fair shade  for years but it seems to be gone... Is there a replacement?
see post
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Hi, Rocket117!   Yes, Smashbox has replaced their High Definition Healthy FX Foundation.   Smashbox now offers two liquid foundation options that you can choose from... see post
No duty fees until November 10th!
Sephora just posted on Facebook that there'll be no duties charged to Canadians until November 10th.    
see post
HALL OF FAMER chocopudding / HALL OF FAMER HALL OF FAMER / replied
So.....are there no duty fees because Canadians can't order anything right now? LOL     see post