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TheSocialQuota
Found in the Wild "New"
Ok BT, what did you find today? Edit: Sticky plug to a FABULOUS thread. Found a  Deal? Post it here - http://community.sephora.com/t5/Hauls/Deals-too-go od-to-pass-Up/td-p/1513386  Edit 10-2, feel free to post if you find something from your favorite brand. Link to the item, price, and brief description so that folks can at a glance decide if they want to clickie to Love or Buy. ^-^   As an FYI, here are the 26 pages I'm trolling for what was newly added today . Usually pretty easy to do because the newest items have 20 loves or less and no reviews.  In general I will check in the morning and late afternoon and post what I find.   Acqua di Parma, Ardency Inn, Antasasia, Atelier Cologne, BareMinerals, Bite Beauty, Chloe, Elizabeth and James, Josie Maran, Jurlique, L'Occitane, Lavanilla, Marc Jacobs Makeup, Marc Jacobs Perfume, Marula, NEST, Obsessive Compulsive Cosmetics, Sephora Collection, Sephora Favorites, Smashbox, Tarte, Tata Harper, Thierry Mugler, Tocca, TokyoMilk Dark, Too Faced, Urban Decay, Victor & Rolf
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to90
BEAUTY BOSS to90 / BEAUTY BOSS BEAUTY BOSS / replied
Omg where?! I'm asking for... a friend. see post
melde
OnTrac?
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
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annypoo
HALL OF FAMER annypoo / HALL OF FAMER HALL OF FAMER / replied
same, I've had an incident where it said delivered but I never received the package. I called their CS and they said they will contact me back after they talk to the del... see post
RubyF
Shipping delay
Im so worried reading all the posts from people whose orders didnt arrive on time, I placed my order 11/19 hoping that their 4 busines days shipping was true, Im going to a 1 month vacation on 11/28 and yes my order hasnt shipped, plus the automated system says will take another 2 business day I tried to cancell however they said they will send me an e-mail within 24-48 housr JUST TO LET ME KNOW IF THE ORDER WAS CANCELED OR NOT!!! First and last time buying from sephora I always go to Macys cus they have great customer service. I guess I learned the lesson!!
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ilovebears
HALL OF FAMER ilovebears / HALL OF FAMER HALL OF FAMER / replied
It's easiest to go through their website.  Then, if you need to make a delivery change, it shows all your options and the cost/fee for each one. see post
LarissaLaDonna
Does anyone knwo what day sephora is doing black friday?
lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
I'm pretty sure they will be Black Friday online specials (and possibly even Cyber Monday deals), but Sephora won't confirm or deny what it has for the shopping days as ... see post
kalex
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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redwagon44
HALL OF FAMER redwagon44 / HALL OF FAMER HALL OF FAMER / replied
nishcakes
Servers Down: Extra Sale Day Proposition
UPDATE (11/7): So our request was heard, but the answer seems to be "no". You can reference this thread...  http://community.sephora.com/t5/Beauty-Insider/A-M essage-To-Our-Clients/td-p/1755302   Thanks everyone for working together to try to find a solution to this problem. Have a good weekend!   _________________________________   (IF YOU AGREE WITH THIS PROPOSITION, POST "YAY" (...or "YEA" as I've been told)    Dear Sephora Corporate,   We, Rouges, thank you for access to the sale a day early, but most of us did not attend the event or attempt to use our codes online yesterday. Last night and most of today, the server has been unstable or completely down. Because of this, I have not been able to make a single purchase yet. I (and those listed below) propose that the sale be extended an extra day.   Thank you, Nishcakes   P.S. May a Mod pass this on please?    EDIT: This would also apply to VIBs.
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Shrewdle
HALL OF FAMER Shrewdle / HALL OF FAMER HALL OF FAMER / replied
hey kssweetheart! I'm so sorry!! I didn't see this post from you until today. I always love reading your posts anywhere on this forum. It always is so positive and brigh... see post
kbmatthews
Since I have the time... MJ bronzer brush or Alexis Bittar liquid gold brush?
Since the code still works, I'm debating getting one of these beauts.   Input as to which one? I'm not an LE hoarder so that doesn't sway me.    http://www.sephora.com/alexis-bitar-liquid-gold-be auty-brush-travel-wrap-P389166?skuId=1630482   http://www.sephora.com/the-bronze-bronzer-brush-no -12-P379416?skuId=1505098&country_switch=ca
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kbmatthews
HALL OF FAMER kbmatthews / HALL OF FAMER HALL OF FAMER / replied
Thanks everyone! I went with the MJ one :)  see post
arclightlux
Sephora discontinuing out of stock YSL Items?
I had a shade of the YSL Le Teint Touche Eclat Foundation as well as a shade of YSL mascara in "My Loves."  I noticed that that shade of mascara had disappeared from my list and discovered that it's no longer listed on sephora.com.  I had also signed up to be notified of when the Shade B10 in the foundation would come back in stock.  I just got an email saying that it's been discontinued.  Is this just temporary until the warehouses receive more shipment or is YSL being phased out?  Thanks in advance for anything thoughts/info!
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smokeandmirrors
An upset Canadian!!!
This is redundant to say at this point, but I want to say it anyway- not being able to place an order during a sale that only happens TWICE a year because I/ we are not from the States is terrible business practice!! Living in Canada, we already pay more than people who live in the U.S. (even when the dollar is at par for exchange rates) Sephora is one of, if not the biggest, beauty retailer in the world... don't tell me you don't have enough IT staff that are able to identify and correct the problem online. I have had laryngitis for almost 3 days now and it is cold and raining where I am (Winnipeg, MB, Canada), so I wanted to avoid myself and my 2-year-old physically going out to a Sephora store while being sick... but since I have been unable to order anything online for the entire duration of the sale and not wanting to miss out completely, I had to. But that should not have been the case!! To mention, the purchases I made today in store qualified me for ROUGE status, so that shows I don't shop at Sephora once in a blue moon. This is location discrimination... Sephora needs to rectify this somehow, because there are a lot of loyal clients out there other than just myself who are dumbfounded by how this has happened.. and hasn't even been fixed yet, 2 days later.
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dianabt
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
The shipping is back up :)  see post
blackunicorn
If this sale is chaotic, what is Black Friday going to be like?
I was so excited about this sale. Now, it's making me really angry (I'm canadian). I'm really worried about Black Friday. Life is too short to worry about the little things in life, but hey, who doesn't like a good sale and cosmetics?
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dianabt
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
I will post if/when I have more details about an extension! Also will share when I hear that the Canada/International shipping is back up.  It's a confusing process with... see post
rocket117
Smashbox foundation replaced?
I have been using smashbox high definition foundation in the fair shade  for years but it seems to be gone... Is there a replacement?
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lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Hi, Rocket117!   Yes, Smashbox has replaced their High Definition Healthy FX Foundation.   Smashbox now offers two liquid foundation options that you can choose from... see post
caperella
No duty fees until November 10th!
Sephora just posted on Facebook that there'll be no duties charged to Canadians until November 10th.    
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chocopudding
HALL OF FAMER chocopudding / HALL OF FAMER HALL OF FAMER / replied
So.....are there no duty fees because Canadians can't order anything right now? LOL     see post
Mochapj
Do You Care About Your Choice Of The 3 Free Samples?
With the 20% off sale coming up it got me thinking about my online shopping habits at Sephora.     I'm curious beauties, how often does the online sample selection (the 3 free, not perks or codes) factor into your decision to make a purchase?   I know if I have something I want to buy that isn't urgent (like LE or sale items) I will wait until the sample selection cycles through if there isn't anything I want.   What about you?  Do those free samples hold any sway over you?   Personally I wait until most of the perfumes are OOS, since I have a really hard time with most fragrances.     On the flip side, if I see something I really want I might place orders for things I don't need right away just to stock up on a sample.  
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DiVWA
HALL OF FAMER DiVWA / HALL OF FAMER HALL OF FAMER / replied
No, there have never been any samples that I've cared about. I dislike that more than one of the same type can't be ordered too (like how Paula's Choice allows for this)... see post
USTGirl
Holiday promo codes?
Does anyone know if there's going to be a promotional deluxe sample bag this year like the Blitz promotion last year? 
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kittichick
HALL OF FAMER kittichick / HALL OF FAMER HALL OF FAMER / replied
There are pics and a discussion in this thread :)   http://community.sephora.com/t5/VIB/Active-Promo-Codes-List-11-The-Peaceful-Transition/td-p/1697518 see post
nishcakes
Sharing is Caring: Match Game Codes
Here are some codes from the Match Game that I won't be using. Remember that they expire TONIGHT!   One time use only. First come, first serve.   150 POINTS MBH8W9AV8ZC3 MBY7BR8EX43Y MBHD6WA2QJ4U MBA2A47A9TBG   10% OFF MQG3D6CPNH47
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nishcakes
HALL OF FAMER nishcakes / HALL OF FAMER HALL OF FAMER / replied
You ladies are WONDERFUL! see post
enbeige
Request to have Fragrance IQ on Sephora.com!
I really love how shopping at Sephora can be a totally self service yet customized experience with the custom samples, Skin IQ and the Pantone color matching. I remember there used to be a feature on the sephora website where you could do advanced searches for fragrances by notes, like woodsy or floral (I think it was fragrance finder). Now that they have the fragrance IQ quiz in stores I think it would be great if they made the same quiz available online! It would be so enabling for me!
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enbeige
BEAUTY PRO enbeige / BEAUTY PRO BEAUTY PRO / replied
Excellent advice! I haven't tried basenotes yet, so I will definitely look into that. :) see post
gmoss90
HELP!!
I  somehow got on sephora's Canadian site!  I have been trying for two hours to switch back to the USA site!  Oh, I've  hit the little flag several times even tho it shows USA.  AND I  cleared the cache.  PLEASE HELP ME FIGURE THIS OUT BEFORE I LOSE MY MIND!
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gingerblack
HALL OF FAMER gingerblack / HALL OF FAMER HALL OF FAMER / replied
No problem lol see post
Mochapj
How often do the online sample selections change?
I got enabled into ordering the Nars Almeria blush this morning, and I want to use one of my match game codes, but I'm not into any of this morning's samples.   does anyone know how often they rotate?
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einai
BEAUTY MASTER einai / BEAUTY MASTER BEAUTY MASTER / replied
I think it depends on how much of each sample Sephora has in stock. I noticed that the more popular/rare ones sometimes lasted less than a day, while some can remain on ... see post
shaunyb
Suggestion for "Favorites" list on Sephora.com
I've accumulated quite a few favorites I want to keep track of. Would love to have more features, such as ability to group favorites (skincare, lipstick, foundation, etc.)   Would be extra fabulous to be able to make some notes ...   Does anyone else think so?
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beachyt
HALL OF FAMER beachyt / HALL OF FAMER HALL OF FAMER / replied
Same! I miss the old wish list feature, even if it wasn't top notch. For now I add things to my Amazon wish list through their browser button but I do know that if there... see post
LucyDonovan
Friends and Family Coupon Code
Hi,  I was just wondering if anyone had a employee appreciation friends and family code they would be willing to give to me. It would be very much appreciated!  
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dianabt
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi all,    Before this gets worse, I'm going to close the thread so you all keep your hearts.   Remember we have more Holiday offers coming up soon and we will b... see post
OpheliaDiFranco
Unsuccessful auth
Order was cancelled for unsuccessful authorization...From searching the boards, I think it was because of quantity limits, which makes sense, so I can stop trying to reorder the same pallets!  However, there was a 250 point perk that I ordered that I also did not receive since the order was cancelled.  Can you please credit the points back to my account?  Thanks!
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melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi shapeshifter ,   I'll send you a message to look into this! see post
kssweetheart
Anyone Else having issues with things you've posted?
Hi all- I was just wondering if bt is in a bad mood or just being mean to me personally today.   One post I tried to edit and it wouldn't even give me the "Edit" option in the list of things you should be able to do. Another post showed me the 'Edit' button and allowed me to alter my post, but then it wouldn't allow me to 'save' it - it just let me use the 'cancel' option which is next to 'save'. The 'save' button was it's usual rouge color.   Any thoughts? Anyone else having issues? Or is it just me? Thanks in advance.
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dianabt
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi kssweetheart,    Ooops, sounds like BT is having a few buggy issues!  A lot of posts are going to the "Acne" board in error and we've had to move them around.  ... see post
fatimamummy
Back on ebates canada
Hi fellow Canadians,   I know many of us were really upset when we were no more able to shop at sephora through ebates canada. Here is the good news, we can shop Sephora again through ebates canada. Cheers  
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heartsmyface
HALL OF FAMER heartsmyface / HALL OF FAMER HALL OF FAMER / replied
Ouhhhhh!  see post
loref85
Search all items in website
Hi! is there a way to list all the products (makeup, skincare, etc) in just one place? like one time when I managed to do so and order the items from low to high price and discovered the sephora wash caps. Don't get me wrong, I like how organized is everything in the menus but I'd like a way to list and see everything
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kevinbt
kevinbt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi loref85! We don't have a way to list all of the products but I can forward your feedback! We do, however, have lists of all of our "new" products or all of our "bests... see post
StyleLynn
Canadians Can FINALLY Track our Spending/Points/Status Online!
I'm not sure if anyone else has posted this but I was absolutely thrilled when I clicked on the points/status link and saw that Sephora has finally updated their system so Canadians can see our spending history/how close we are to VIB/Rouge. Thank you Sephora!    
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fatimamummy
HALL OF FAMER fatimamummy / HALL OF FAMER HALL OF FAMER / replied
Ok Though all online purchases are showing in US prices, the spent total is still embarrassing, but the plus size is MAY BE next year I can control my spendings when it ... see post
kbmatthews
KVD in sale section!
Didn't see this posted, so I'm sorry if this was already made known! But there are some KVD palettes and lipsticks in the sale section! Go grab them!
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guzelkiz
HALL OF FAMER guzelkiz / HALL OF FAMER HALL OF FAMER / replied
Little Saint is gone again see post
Sonny4President
Double Promotion Day
This came across my mind when I was looking at my "Free Shipping" promo code but was debating to use that or get a sample. I'm sure most people would rather choose a sample over free standard shipping any day.   Which made me think, what if there was a day that allowed buyers to add TWO Promotional Codes!   I know a lot of people would appreciate this and sales would most likely sky rocket because no other site has done this before.   Whether it's a certain day, or if you spend $75 or more in order to get 2 Promo codes, I think it's a good idea!   Just throwing it out there, do you guys see any flaws? And do you think Sephora HQ would consider it?
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TheSocialQuota
BEAUTY BOSS TheSocialQuota / BEAUTY BOSS BEAUTY BOSS / replied
Depends, is the $ worth of the sample more than the 6-7 dollars I pay for shipping. see post
mrsl81
Wish: View points history online
I wish that there was a way to view your points history online - something that would show points accrued from purchases, points used or subtracted due to returns, bonus points for the specials where double points can be earned.  I'm not sure about anyone else but I'm a little OCD when it comes to things like tracking my points and I have to know that my balance is accurate
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lucyshnoosy
HALL OF FAMER lucyshnoosy / HALL OF FAMER HALL OF FAMER / replied
This is a GREAT feature!  Well done, Sephora!  This makes it so much easier to keep track of my points.  <3 see post
Tulip09
Benefit Cheeky Sweet Spot Box 'o Blushes vs Hourglass Ambient Lighting Blush Palette
  I need help deciding which blush palette to get. I am not sure how the benefit color payoff is like. I saw this palette inside jcp sephora. 
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KitKat2383
BEAUTY BOSS KitKat2383 / BEAUTY BOSS BEAUTY BOSS / replied
I think the Benefit palette will give you more variety, but I like the hourglass blushes so much more.   see post