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TheSocialQuota
Found in the Wild "New"
Ok BT, what did you find today? Edit: Sticky plug to a FABULOUS thread. Found a  Deal? Post it here - http://community.sephora.com/t5/Hauls/Deals-too-go od-to-pass-Up/td-p/1513386  Edit 10-2, feel free to post if you find something from your favorite brand. Link to the item, price, and brief description so that folks can at a glance decide if they want to clickie to Love or Buy. ^-^   As an FYI, here are the 26 pages I'm trolling for what was newly added today . Usually pretty easy to do because the newest items have 20 loves or less and no reviews.  In general I will check in the morning and late afternoon and post what I find.   Acqua di Parma, Ardency Inn, Antasasia, Atelier Cologne, BareMinerals, Bite Beauty, Chloe, Elizabeth and James, Josie Maran, Jurlique, L'Occitane, Lavanilla, Marc Jacobs Makeup, Marc Jacobs Perfume, Marula, NEST, Obsessive Compulsive Cosmetics, Sephora Collection, Sephora Favorites, Smashbox, Tarte, Tata Harper, Thierry Mugler, Tocca, TokyoMilk Dark, Too Faced, Urban Decay, Victor & Rolf
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CeliaV
HALL OF FAMER CeliaV / HALL OF FAMER HALL OF FAMER / replied
Thank you so much!  Been wanting this one a while so this is perfect. see post
melde
OnTrac?
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
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annypoo
HALL OF FAMER annypoo / HALL OF FAMER HALL OF FAMER / replied
I would contact a mod on here in then customer service threads. They were able to help me out with my order in a timely manner. I also contacted OnTrac and they never go... see post
Sonny4President
Sephora at The Makeup Show LA?
The Exhibitors list was posted this week and I saw Sephora made it on the list! What will you guys be showcasing?   & w ho will be going?! If so, which day?
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lucyshnoosy
Tons of New Items in the Sale Section
Right now there are 264 products in the sale section!  Run, don't walk to see if there is anything you want.
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Thanks for posting this notification, lucyshnoosy! There are still a ton of amazing sale items available!  see post
Mochapj
Do You Care About Your Choice Of The 3 Free Samples?
With the 20% off sale coming up it got me thinking about my online shopping habits at Sephora.     I'm curious beauties, how often does the online sample selection (the 3 free, not perks or codes) factor into your decision to make a purchase?   I know if I have something I want to buy that isn't urgent (like LE or sale items) I will wait until the sample selection cycles through if there isn't anything I want.   What about you?  Do those free samples hold any sway over you?   Personally I wait until most of the perfumes are OOS, since I have a really hard time with most fragrances.     On the flip side, if I see something I really want I might place orders for things I don't need right away just to stock up on a sample.  
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makeupandroses
BEAUTY WHIZ makeupandroses / BEAUTY WHIZ BEAUTY WHIZ / replied
I will wait as well sometimes. I love lip samples (dior was me all time fav). Also when they had the urban decay primer samples. Unfortunately, 6 total samples (2 boxes)... see post
LC0007
subscription box
I would love sephora to bring out a monthly subscription box with all new product samples
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skintester
HALL OF FAMER skintester / HALL OF FAMER HALL OF FAMER / replied
So true! LOL!!! see post
EvelynShops
Please Stop Posting The Same Question In Multiple Threads
You only have to do it once. We all see it. I promise.
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BuxomBabe80
HALL OF FAMER BuxomBabe80 / HALL OF FAMER HALL OF FAMER / replied
Oh geez. I don't understand why that girl would even post that video? If I burned off a chunk of my hair, I wouldn't post that to the interwebs! Kids these days! :P see post
melk9
Fake reviews.
I get the feeling that 70% of the reviews on Sephora.com are fake-- posted by the product distrubutor. I always click on the user and see if they've reviewed other items or not.. I mean, almost every product has at least 4 stars total. That seems a little unlikely. It bothers me.... Luckily they have a great return policy so you can try things out yourself. Thoughts?
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AllyKatVA
HALL OF FAMER AllyKatVA / HALL OF FAMER HALL OF FAMER / replied
The whole "why is the shape wear/control top so tight" crowd always makes me wonder. o_O   I appreciate detailed reviews, and also try to mention what I would want to ... see post
shaniceee
Skin IQ Foundations
Will Sephora be adding more foundation choices for the different Skin IQ numbers? The results I get are more high end and doesn't cover foundations from brands like MakeUp Forever and Bare Minerals, which I would be more interested in.   I got a number of 1R06.
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shaniceee
BEAUTY PRO shaniceee / BEAUTY PRO BEAUTY PRO / replied
I will have to try that! Thank you! see post
panicked
Invalid security certificate? Is it safe to click through to theglossy.sephora.com?
When I tried clicking through from today's DELIGHTS SK-II link, and there was a link to the new Pantone color of the year. The link address is:   (DON'T CLICK)   https://theglossy.sephora.com/articles/1285?icid2= discover_the_color_1204   I get the following error from Google Chrome. Is it safe to go to this link? Thanks!   Your connection is not private. Attackers might be trying to steal your information from theglossy.sephora.com (for example, passwords, messages, or credit cards). This server could not prove that it is theglossy.sephora.com; its security certificate is from *.herokuapp.com. This may be caused by a misconfiguration or an attacker intercepting your connection. Proceed to theglossy.sephora.com (unsafe)   NET::ERR_CERT_COMMON_NAME_INVALID
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kssweetheart
HALL OF FAMER kssweetheart / HALL OF FAMER HALL OF FAMER / replied
That's the exact message. Just human error? The last line totally lost me - I'll have to use the excuse that I'm on some meds, been sick, so that must be why. Or the tru... see post
vicsor
Is the cyber monday's promotion code is available for use ?
If so, what is it?
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beauty2sample
HALL OF FAMER beauty2sample / HALL OF FAMER HALL OF FAMER / replied
You might be referring to code SURPRISE, which is no longer available.  It was a mystery bag of 7 samples. see post
lllo
Are the Cyber Monday Mystery Bag samples deluxe size?
Does anyone know what they contain?     
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lllo
SCENE QUEEN lllo / SCENE QUEEN SCENE QUEEN / replied
Heheh! Thanks, all! ; ) see post
RubyF
Shipping delay
Im so worried reading all the posts from people whose orders didnt arrive on time, I placed my order 11/19 hoping that their 4 busines days shipping was true, Im going to a 1 month vacation on 11/28 and yes my order hasnt shipped, plus the automated system says will take another 2 business day I tried to cancell however they said they will send me an e-mail within 24-48 housr JUST TO LET ME KNOW IF THE ORDER WAS CANCELED OR NOT!!! First and last time buying from sephora I always go to Macys cus they have great customer service. I guess I learned the lesson!!
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ilovebears
HALL OF FAMER ilovebears / HALL OF FAMER HALL OF FAMER / replied
It's easiest to go through their website.  Then, if you need to make a delivery change, it shows all your options and the cost/fee for each one. see post
LarissaLaDonna
Does anyone knwo what day sephora is doing black friday?
lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
I'm pretty sure they will be Black Friday online specials (and possibly even Cyber Monday deals), but Sephora won't confirm or deny what it has for the shopping days as ... see post
kalex
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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redwagon44
HALL OF FAMER redwagon44 / HALL OF FAMER HALL OF FAMER / replied
nishcakes
Servers Down: Extra Sale Day Proposition
UPDATE (11/7): So our request was heard, but the answer seems to be "no". You can reference this thread...  http://community.sephora.com/t5/Beauty-Insider/A-M essage-To-Our-Clients/td-p/1755302   Thanks everyone for working together to try to find a solution to this problem. Have a good weekend!   _________________________________   (IF YOU AGREE WITH THIS PROPOSITION, POST "YAY" (...or "YEA" as I've been told)    Dear Sephora Corporate,   We, Rouges, thank you for access to the sale a day early, but most of us did not attend the event or attempt to use our codes online yesterday. Last night and most of today, the server has been unstable or completely down. Because of this, I have not been able to make a single purchase yet. I (and those listed below) propose that the sale be extended an extra day.   Thank you, Nishcakes   P.S. May a Mod pass this on please?    EDIT: This would also apply to VIBs.
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Shrewdle
HALL OF FAMER Shrewdle / HALL OF FAMER HALL OF FAMER / replied
hey kssweetheart! I'm so sorry!! I didn't see this post from you until today. I always love reading your posts anywhere on this forum. It always is so positive and brigh... see post
kbmatthews
Since I have the time... MJ bronzer brush or Alexis Bittar liquid gold brush?
Since the code still works, I'm debating getting one of these beauts.   Input as to which one? I'm not an LE hoarder so that doesn't sway me.    http://www.sephora.com/alexis-bitar-liquid-gold-be auty-brush-travel-wrap-P389166?skuId=1630482   http://www.sephora.com/the-bronze-bronzer-brush-no -12-P379416?skuId=1505098&country_switch=ca
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kbmatthews
HALL OF FAMER kbmatthews / HALL OF FAMER HALL OF FAMER / replied
Thanks everyone! I went with the MJ one :)  see post
arclightlux
Sephora discontinuing out of stock YSL Items?
I had a shade of the YSL Le Teint Touche Eclat Foundation as well as a shade of YSL mascara in "My Loves."  I noticed that that shade of mascara had disappeared from my list and discovered that it's no longer listed on sephora.com.  I had also signed up to be notified of when the Shade B10 in the foundation would come back in stock.  I just got an email saying that it's been discontinued.  Is this just temporary until the warehouses receive more shipment or is YSL being phased out?  Thanks in advance for anything thoughts/info!
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smokeandmirrors
An upset Canadian!!!
This is redundant to say at this point, but I want to say it anyway- not being able to place an order during a sale that only happens TWICE a year because I/ we are not from the States is terrible business practice!! Living in Canada, we already pay more than people who live in the U.S. (even when the dollar is at par for exchange rates) Sephora is one of, if not the biggest, beauty retailer in the world... don't tell me you don't have enough IT staff that are able to identify and correct the problem online. I have had laryngitis for almost 3 days now and it is cold and raining where I am (Winnipeg, MB, Canada), so I wanted to avoid myself and my 2-year-old physically going out to a Sephora store while being sick... but since I have been unable to order anything online for the entire duration of the sale and not wanting to miss out completely, I had to. But that should not have been the case!! To mention, the purchases I made today in store qualified me for ROUGE status, so that shows I don't shop at Sephora once in a blue moon. This is location discrimination... Sephora needs to rectify this somehow, because there are a lot of loyal clients out there other than just myself who are dumbfounded by how this has happened.. and hasn't even been fixed yet, 2 days later.
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dianabt
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
The shipping is back up :)  see post
blackunicorn
If this sale is chaotic, what is Black Friday going to be like?
I was so excited about this sale. Now, it's making me really angry (I'm canadian). I'm really worried about Black Friday. Life is too short to worry about the little things in life, but hey, who doesn't like a good sale and cosmetics?
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dianabt
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
I will post if/when I have more details about an extension! Also will share when I hear that the Canada/International shipping is back up.  It's a confusing process with... see post
rocket117
Smashbox foundation replaced?
I have been using smashbox high definition foundation in the fair shade  for years but it seems to be gone... Is there a replacement?
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lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Hi, Rocket117!   Yes, Smashbox has replaced their High Definition Healthy FX Foundation.   Smashbox now offers two liquid foundation options that you can choose from... see post
caperella
No duty fees until November 10th!
Sephora just posted on Facebook that there'll be no duties charged to Canadians until November 10th.    
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chocopudding
HALL OF FAMER chocopudding / HALL OF FAMER HALL OF FAMER / replied
So.....are there no duty fees because Canadians can't order anything right now? LOL     see post
USTGirl
Holiday promo codes?
Does anyone know if there's going to be a promotional deluxe sample bag this year like the Blitz promotion last year? 
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kittichick
HALL OF FAMER kittichick / HALL OF FAMER HALL OF FAMER / replied
There are pics and a discussion in this thread :)   http://community.sephora.com/t5/VIB/Active-Promo-Codes-List-11-The-Peaceful-Transition/td-p/1697518 see post
nishcakes
Sharing is Caring: Match Game Codes
Here are some codes from the Match Game that I won't be using. Remember that they expire TONIGHT!   One time use only. First come, first serve.   150 POINTS MBH8W9AV8ZC3 MBY7BR8EX43Y MBHD6WA2QJ4U MBA2A47A9TBG   10% OFF MQG3D6CPNH47
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nishcakes
HALL OF FAMER nishcakes / HALL OF FAMER HALL OF FAMER / replied
You ladies are WONDERFUL! see post
enbeige
Request to have Fragrance IQ on Sephora.com!
I really love how shopping at Sephora can be a totally self service yet customized experience with the custom samples, Skin IQ and the Pantone color matching. I remember there used to be a feature on the sephora website where you could do advanced searches for fragrances by notes, like woodsy or floral (I think it was fragrance finder). Now that they have the fragrance IQ quiz in stores I think it would be great if they made the same quiz available online! It would be so enabling for me!
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enbeige
BEAUTY PRO enbeige / BEAUTY PRO BEAUTY PRO / replied
Excellent advice! I haven't tried basenotes yet, so I will definitely look into that. :) see post
gmoss90
HELP!!
I  somehow got on sephora's Canadian site!  I have been trying for two hours to switch back to the USA site!  Oh, I've  hit the little flag several times even tho it shows USA.  AND I  cleared the cache.  PLEASE HELP ME FIGURE THIS OUT BEFORE I LOSE MY MIND!
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gingerblack
HALL OF FAMER gingerblack / HALL OF FAMER HALL OF FAMER / replied
No problem lol see post
Mochapj
How often do the online sample selections change?
I got enabled into ordering the Nars Almeria blush this morning, and I want to use one of my match game codes, but I'm not into any of this morning's samples.   does anyone know how often they rotate?
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einai
HALL OF FAMER einai / HALL OF FAMER HALL OF FAMER / replied
I think it depends on how much of each sample Sephora has in stock. I noticed that the more popular/rare ones sometimes lasted less than a day, while some can remain on ... see post
shaunyb
Suggestion for "Favorites" list on Sephora.com
I've accumulated quite a few favorites I want to keep track of. Would love to have more features, such as ability to group favorites (skincare, lipstick, foundation, etc.)   Would be extra fabulous to be able to make some notes ...   Does anyone else think so?
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beachyt
HALL OF FAMER beachyt / HALL OF FAMER HALL OF FAMER / replied
Same! I miss the old wish list feature, even if it wasn't top notch. For now I add things to my Amazon wish list through their browser button but I do know that if there... see post
LucyDonovan
Friends and Family Coupon Code
Hi,  I was just wondering if anyone had a employee appreciation friends and family code they would be willing to give to me. It would be very much appreciated!  
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dianabt
dianabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi all,    Before this gets worse, I'm going to close the thread so you all keep your hearts.   Remember we have more Holiday offers coming up soon and we will b... see post