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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
the really annoying thing is if you shop in store, you are able to get the gift boxes for free.
I have some seasonal gift boxes, which I saved to use for storage and they are just regular boxes with a photo on it. The original gift boxes were free, too, as you said. I can't imagine anyone spending $4 for one.
That's bad advertising, if people want to use them to wrap their Sephora items. Most things from Sephora can be bought anywhere, but if the gift came in a logo box, the receiver would know.
Will Canada get the Philosophy holiday handbook this year.
When will the Canadian site be getting the NARS unfiltered palettes and Hourglass ambient blush palette? They are both available on the US site now.
I don't know if this is the right section to ask this.... anyways. I'll be in the app, and it shows me the "recommended for you" items... but we don't have those items in Canada. It's frustrating because it's things I want. The individual items ARE sold here. But we can't have the sets? Here's a picture of what I mean. And if these items are not coming... can you guys stop advertising to me things that I can't have? It's not nice lol
I want these too!
anyone know when the modern renaissance palette is going to restock? and the urban decay midnight cowboy glitter liner?
I'm waiting for this too! Every time I go into a store they don't have it 😣
Will we be getting back:
Master Palette By Mario?
Estee Edit Guest Editor Skincare Picks Go Glow?
This is the question I came here to ask. I need the Mario palette! Haha
Does anyone know when the new Hourglass Blush Palette is expected to come back in stock on the webiste? I know it was released on Cyber Monday and then is supposed to come back sometime in December, but I am not sure when.
@AnnieBea Temptalia had reported Dec 1 on Sephora which obviously has come and gone. Hourglass indicated Dec 1 and this is live on Hourglass's website. It's possible it'll come back during this promo. I want it too so I'm going to hold off using my code for a bit...
@bonafide11 thank you! I hope it comes back before the 14th!
@AnnieBea I thought I remember reading somewhere (Instagram?) it's supposed to be released December 26.
Thank you @k617! That's too bad. I was hoping to use the $25 coupon towards it.
@KatieBT@candacebtis the Too Face white choc. palette coming back in stock for Canada??? I had it in my cart yesterday and wasn't able to checkout because it went OOS... how did it sell out so fast??? why do we always have small quantities of products? Thanks
@KatieBT @candacebt Hi 🙂 I was wondering if we would be getting the MUFE Aqua Matic Eyeshadow Duo specifically the one with the shades ME-50 + S-52.
Also wondering if the Ciate Chloe Morello Beauty Haul Makeup Set will be coming back with another restock as I missed the last one. Thank you!
The duo was not in the preview, so very likely not:(
Yeah I was hoping we still might get it since we have the individuals available for purchase 😞
Do you know if we will be getting the Sephora Favorites Hair Mask Rescue kit in Canada? It's on the US website but not here in Canada :'( I would love it! Please bring it to Canada, Sephora!
@underwhelmed11 It was available a little while ago - I picked it up a couple weeks ago