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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Thank you for the updates@KatieBT!
This is now live in the US and not Canada. It was suppose to release at 9am PST today. Why isn't live for Canada?
http://www.sephora.com/star-eyeshadow-palette-P413523?skuId=1877141
UD is coming out with a new lipstick that's called troublemaker and it's exclusive to Sephora. Says it will be available November 2nd. Does that apply to Canada too?
The new shade is being discussed here:
http://community.sephora.com/t5/Makeup/Urban-Decay-Thread/td-p/2147187
Thanks!
@KatieBT This Farmacy mask was in my basket till last night and now all of a sudden it is saying item can not be shipped to Canada. I checked the brand page and it doesn't appear a case of new sku. Product is completely gone from brand page as well. Will we be getting it back again?
EDIT: Just noticed many other Farmacy products are also disappeared from the site. Do we expect they will be dropped back with a price Hike?
Hi @fatimamummy - sorry for the confusion, these should be working on the site now 🙂
Thank you @KatieBT I saw them up again and ran to get before they disappear again 😀
Hi @KatieBT will we be getting the Ciate Chloe Morello Beauty Haul Makeup Set?
I actually see they are selling it in store yesterday in Yorkdale. If you are in Toronto area, give it a try.
Thanks for the info but unfortunately I'm from Vancouver 😞 hopefully some of the stores near me will start carrying it too!
It came in stock briefly and I got a email notification maybe a week ago but has since disappeared from the site and says it can't be shipped to Canada.
Yes I think I remember seeing it but couldn't decide if I wanted it 😞 Now I regret not buying it because they took it off the Canadian site. I'm hoping it comes back in stock!
It was available on the app a couple weeks ago, now it looks like its out of stock.
@KatieBT Will .ca carry the Dyson hair dryer, hopefully in time for the November sale?!
@KatieBT Do you know when the NARS Rouge gift will be available again for Canadians online and/or in-store? I hope it's before the end of the year! 😃
Thank you!! ❤️
Yeah I can't find it in store either. Anyone know what next years will be? If they're out of stock of the Nars one, do we just wait till the next one comes out? It's my first year being Rouge, haha.
My next order will make me re qualify Rouge. I have my basket full but can not find the option to add Rouge gift. Last year I re qualified at the end of year but get the gift in February when new yrs gifts were stocked. I hope it doesn't happen this year as well. I want to get that Nars blush.
I qualified for Rouge a couple weeks ago and just got my gift in store when I went in on Friday -- so if you call around, some stores may have stock.
No store near me has it unfortunately @bd613
Hi @katiebt Please can you find out when will be the next restock for Nars Mona and Smashbox Out loud lipsticks? I am so annoyed with myself for missing out on both since I didn't get notification - a kind friend sent me headsup but I was not fast enough and it was too late. I know out loud was up today, and Mona was few days ago.
Also, would like to know about restock on the clarisonic delicate brush head duo please.
Thanks!
Is the 2016 Rouge Qualification gift currently out of stock on the Canadian site? I can't seem to access it with a large enough order...
@emmohh Did you look under point perks? My mom qualified a couple of weeks ago and it didn't pop up anywhere until I clicked there for her and saw it. I just thought it was strange it was under that category (but maybe it always was and I'm totally off here lol)