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View activity, savings and benefits
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View and track online orders
Reorder it from in-store and online purchases
View saved products
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Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Hi @KatieBT - I saw this palette made it to the site but I had loved the product page for the lip glide set (which had a page but never came in stock) but now the page doesn't exist
please advise if Canada is only getting this set in store, thanks!
Ugh this sucks. Also I was checking it daily, and it would say it's in stock at a bunch of stores across the GTA. Every store I called though didn't actually have it 😞
Thank you 😊
Yes! I want to get my hands on both of these.
The lip glide set doesn't come up for me, says page doesn't exist 😞
I'm such a dummy. I thought this was the what's new on the Canada site thread lmao
Hi all! The Anastasia Glow Kit will be available online and in stores by 10/14... Keep an eye out!
Thanks @KatieBT! How come it did not launch at the same time as the US? Why are there still delays between US and Canada for launches? Thank you!
What happened to the Ultimate Glow Kit?? It's completely disappeared! Is it not going to be available for Canadians at all?
Will we be getting any IT Cosmetics products?? (Sorry if this has already been asked!!)
She replied on another thread and said for now - no, but you can get them in Canada on the Shopping Network. 😃 I know. I was hoping Sephora Canada would get them and even get Laura Gellar or Lorac...wishful thinking I guess. Hope that helps.
@candacebt @KatieBT when/what time is the new ABH glow kit releasing? It says today but still OOS in Canada... It released early this morning on the US site. Thanks! 🙂
ps: Why are there still delays in releases... The Canadian warehouse opened over a year ago. Shouldn't we get it at the same time as the US???
@candacebt @KatieBT the glow kit isn't on the Canadian site anymore... what's going on??? Are we not getting this??? It was showing but showing OOS now it's just gone.
Thanks
@KatieBT do you know if the AmorePacific CC cushions are coming back to Canada? I've noticed they don't ship to Canada anymore, what happened? 😞
@KatieBT when will the buxom stone cold babe set be in stock for Canada?
I got it in store lasty week, was still not available on site
I am waiting since first day for Ole Henriksen
Facial Water Trio. Will it be in stock? I now see that it has 'cannot be ship outside of US' instead of 'out of stock'
Thank you
Hi @AmdSeph - unfortunately, this won't be coming to Canada.
NOO!!!
Well I guess it happens. Thanks for your reply
I had this in my loves too.
@KatieBT do you know if/when Canada will be getting the Dior Precious Embroidery eyeshadow palettes? 🙂