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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Saks at Eaton Centre carries By Terry.
I think it's gonna be fall 2016.ours opened last Sept, overall great and they offer free shipping so i buy mygifts for friends across Canada there.Hope you guys get the same exp as Vancouver store at TO.
Nordies is opening Sept 16 at Eatons 🙂
Probably not any time soon. The brand is exclusive to Saks in Canada.
Exclusive? Okay then, Sephora won't be getting the line.
I've been to Saks, I just can't get into the groove of shopping there. It reminds me of a glorified Hudson's Bay, which isn't bad, just not feeling it, at the moment.
Hi all!
Here a few more updates:
I appreciate your patience 🙂
Best,
Katie
Thank you for updates @KatieBT . Do you have any word about Drunk Elephant C Firma day serum?
Yes this is the one I wanted to know about too!
I don't understand why things get listed on the Canadian site with a Canadian price when we aren't even going to get it. It's seriously rude and frustrating.
@KatieBT why such the low stock for Too face peach palette in Canada? What if you can't access a store? Why was it released in the middle of the night?
Thank you, Katie. It's a bit of a tease to have the UD One and Done on the Canadian site, with a Canadian price, yet not available now or ever
😞
Hi all!
tarte's Rainforest of The Sea Make a Splash set is now available on .CA 🙂
I'm looking into your other questions.
Best,
Katie
@KatieBT will the Too Faced peach palette be restocked? I NEVER got an email notification and now it just says out of stock while the US had multiple restocks including today...
@KatieBT Do you know when the Urban Decay One and Done will be available in Canada? It's on the site, but not available for purchase yet: http://www.sephora.com/naked-skin-one-done-hybrid-complexion-perfector-P407434?skuId=1814482&icid2=b...
@KatieBT will Canada get these and will we get them at the same time as the US??
Hi Katie,
Any idea if/when the Drunk Elephant C Firma serum will be back in stock? It's been gone since at least January (and in the questions portion of the page someone mentioned December). The rest of the Drunk Elephant line seems to be around, just not that item. Its in stock on the American site.
Thanks!
Yes hoping to get this during the April event! I heard it was anticipated to be in stock for the event.
Yes, the C Firma and also, what are the chances we get the Umbra Sheer Physical Defense SPF 30?
I'm gonna guess a while on the SPF. Canada has much stricter regulations for sunscreen and it took until very recently to get the Josie Maran one. But maybe the people at Drunk Elephant will move quicker.
That's what I'm hoping for.
I also want to know about these two products.