Sephora Canada Site Product Update Thread

[candacebt]

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Spoiler

Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.

Spoiler

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 

Spoiler

Spoiler

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Spoiler

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Spoiler

• Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
• Too Faced Sugar Pop Palette - End of July, around 7/27
• KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

• JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
• Metal Crush Eyeshadows - confirming

Restocks

Spoiler

Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT

• KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler

Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.

• St. Tropez - Coming back soon! 
• Drybar - TBC, but don't give up hope! 
• Omorovicza - Coming back! Target date is Fall (Sept)
• Ardency Inn - Coming Soon 
• Dr. Jart (except acne / SPF skus) - 8/27
• PMD - Fall (Sept / Oct) 
• LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

[k617]

@KatieBT @candaceBT

I probably won't receive a response in time, but when will we get the Bite LLLR's, #1-#11?

According to Bite we were supposed to have the same release time as the US site. It's still not live on the Canadian website.

On another note, when can we expect to have better info about release dates/times of products? Frequently we are given info that is not correct. I know you are only the messengers and I appreciate any effort you put into finding out information for us, but information is only good if it's verified and real...

[alexasteph]

Bite's Insta just posted there was an issue getting 01-011 up for sale today, and they will be up tomorrow. No update on what time, however. 

[ExquisiteGypsy]

Good to know. Funny how these issues only ever affect the Canadian website... 😐

[k617]

I completely called this "glitch". That's the explanation every time (I've noticed) something is released in the US but not in Canada when they were supposed to be up at the same time.

On the plus side, hopefully I'll have my $25 off $50 to use tomorrow?

[LaOread]

I talked myself out of getting another one, but for anyone that wants one, 2 of the Disney mirrors are in stock.

[ikandi]

Funny how they've been restocked a few times prior to a sale/promo, and are usually sold out by the time members get their emails.

[stefanieee]

Hi Katie,
Will Prada candy perfume in 20 ml size be coming back on to the Canadian site? 🙂
http://www.sephora.com/candy-kiss-florale-P396304?skuId=1683697&country_switch=us&lang=en

[k617]

Are we still getting the YSL Rouge Exclusive Black Red? It never came in stock around November 12 and it's been 10 days since.

Will we get restocks of the Bite Lip Lab 001-006? US customers have access to all of the colours while we only got the second half. 

[k617]

@KatieBT please?

[ChristalM]

No one cares about answering these questions anymore it appears. Sad 😞

[Anewxa]

Hi Katie..Will the sephora favorites extend your style (dry shampoo set) be restocked? Also any eta on availability for the tarte in the bloom palette..i think u.s launch is dec 15th, same for .ca? Thanks!

[veryberry]

Any idea if/when the Marc Jacobs Sofia set and the YSL Rouge Pur Couture Mini set will be back in stock? I see an earlier post mentioning it wouldn't be available on .ca at all, and then it was, and now it isn't again.

I've been checking for both sets daily since before the Rouge event and signed up for the email notification but so far nothing. It looks like MJB was available for only a few days and the YSL not at all, which is disappointing.

Any info would be very much appreciated!

[veryberry]

Okay, no longer available on .com. So probably not being restocked? The MJB I mean.

[ChristalM]

Please any idea when/if this will be in stock again on the Canadian site:

OmoroviczaTravel Set

ITEM 1497726

[veronika23]

@KatieBT and @candacebt

Will this be available for Canadians on Cyber Monday.  This is not a drill! 😉

[StyleLynn]

Part of me is hoping this won't be available to Canadians so that I don't have to buy it... It's beautiful! 

[jesscheems]

It seems to be up on the MUFE site for Americans!!

http://www.makeupforever.com/us/en-us/make-up/limited-edition/artist-shadow-collectors-palette

[jesscheems]

I hope we get this!!! 

[NinaR78]

This is even prettier than the 30 Yr Anniversary palette which I have. I am definitely going to try and get this.

[jesscheems]

Have you had any of your shadows create hard pan/surface etc??

[Cahlee]

I don't need it. I don't need it. I definitely don't need it. 

So pretty