Sephora Canada Site Product Update Thread

[candacebt]

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Spoiler

Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.

Spoiler

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 

Spoiler

Spoiler

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Spoiler

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Spoiler

• Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
• Too Faced Sugar Pop Palette - End of July, around 7/27
• KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

• JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
• Metal Crush Eyeshadows - confirming

Restocks

Spoiler

Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT

• KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler

Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.

• St. Tropez - Coming back soon! 
• Drybar - TBC, but don't give up hope! 
• Omorovicza - Coming back! Target date is Fall (Sept)
• Ardency Inn - Coming Soon 
• Dr. Jart (except acne / SPF skus) - 8/27
• PMD - Fall (Sept / Oct) 
• LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

[TeaCupGirl]

I know not everyone is close to a store, but I have seen the MJ The Sofia set of 5 mini lipsticks in stores.  (GVRD)

[titi8750]

Thank you Katie.....but late November??? Seriously?!? What is happening with the Kat Von D Liquid Lipsticks???

[KatieBT]

After all this chatter I want them too but it's a brand delay so we don't have much control over that timing. 

[titi8750]

That's really too bad. Hopefully when it does finally get in stock they will send more than just 10 each lol....thanks for looking into this.

[veronika23]

That's odd. Pretty sure I had seen the Sophia available yesterday or Monday 

[Anewxa]

Yes you are right i did see it yesterday too

[KatieBT]

Was that in store? If so it's entirely possible. It's LE so I was told it's been discontinued and won't return to the site. 

[veronika23]

No. I saw it online.  I had it in my loves list and was keeping and eye out for something else and remember seeing the option to buy it.  It was probably brief but I saw it. 

Why do they only stock 10 or less of each item for the whole country?

[Anewxa]

I saw it pop up on the site but since I wasnt planning on picking it up I didnt check how long it was up.

[SalBing]

Thanks Katie

[jesscheems]

Thanks for the updates Katie. Sucks that so many items are not available and will not be available in Canada.

[Anewxa]

thanks Katie..sad to see the unavailables list getting longer for us..even more sad that I missed out on the Holiday Tarte cheek palette this year too yet on the u.s side it's very much available. Sigh. 

[Anewxa]

GUYS! I have news on the Meteorites for Sephore Canada. We will NOT be getting them..like at ALL. Fb cs just msged me apologizing that it will no longer be available and therefore it was pulled from the website. ...........!

[angey06]

Thanks for the heads up, just ordered from The Bay with a $10 coupon off with code C3BEA09 for anyone else interested 

[k617]

Ha....hahahahahaha

Besides that, I don't know what else to say.

Sad.

[IvoryBlush]

Thanks for letting us know. I just bought it at The Bay. Happy to not give my money to Sephora unless I desperately need to.

[Seymore3]

They lost my business since I ordered them somewhere else.

[veronika23]

yeah I got them at The Bay with a 10$ off coupon.  I also had no problems having them put on hold for me.  She only received two... TWO! and still held one for me.  Unlike Sephora who can't hold a product for a few hours... the time it takes to cross the city and get it. a-holes!

[MaryK82]

Wow. I never expected they actually wouldn't get them! I'm sure veronika23 is right that they just chose to restock the US site instead.... I'm glad I got them at the Bay and didn't wait around! But it's really unacceptable that Sephora kept saying "they're coming soon" to keep us waiting only to then pull them 😞

[veronika23]

You know what happened right... They were OOS in the US and they needed to get that stock back up so Canada gets the shaft and the US gets a restock with our stuff.

[Anewxa]

Same thing with the disney compacts..