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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Hey mixe,
Anything this adorable is very urgent and important! I'm looking into this for you.
Best,
Katie
Such a cute mask! I want it too!
I agree w/ the other women. This is important, please respond Candace/Katie! I remember seeing this in the Holiday Collection forum as a preview and I knew 😄
I'm looking for this during my trip this weekend!!
THAT IS VERY IMPORTANT! That is adorable!!
Oh my, that's adorable!!!!!
mixie, OF COURSE THIS IS VERY URGENT.
Not kidding. Cat Nap Sleep Masks are veryyyyyy important to me.
🙂
Hi Candace, Katie,
Also wondering about these 2 NUDE sets:
http://www.sephora.com/double-dose-genius-P402013?skuId=1738095
http://www.sephora.com/triple-skin-rescue-P402012?skuId=1738087
Thanks!
Hey Mochapi,
Double Dose of Genius should go live by the end of next week and Triple Skin Rescue is now live!
Thanks,
Katie
Thanks KatieBT!
Hi Candace, Katie!
Could you please let us know when these6 new BITE duos will be in stock:
http://www.sephora.com/luminous-creme-lipstick-duo-P384986?skuId=1750488&country_switch=us&lang=en
They're all available now 🙂
When will we be getting this set on the Canadian site?
http://www.sephora.com/enchanted-lip-liners-4-lip-liners-to-go-P400518?skuId=1698869
Candice....Katie.....are you still there? Are you buried under piles of make up???Do we need to send out a search party for you??
Please answer us!!!!
We're here and working on some answers for you, titi8750!
Thanks Katie....could you please update the LE/New Launches info at the beginning of the post? It's end of September and still no Kat Von D liquid lipstick restock.
Answers for me too, please? Are we getting Viseart Cool Mattes and why did the price of old stock jump overnight?
Hi Jeannie11,
Are you referring to the Viseart Eyeshadow Palette? If so, it doesn't looks like Cool Matte is an option for US either.
http://www.sephora.com/viseart-eyeshadow-palette-P391306?
Let me see what I can find out for you!
Katie
Hi!
Yes, I want the VISEART EYESHADOW PALETTE: 07 COOL MATTE, I'm curious if we will ever get it. Thank you for checking!
Jeannie,
Great news - Canada will be getting this Vineart palette in Cool Matte but the date it will be available is still TBA.
Thanks,
Katie
Thank you!!