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Post in Oh, Canada!
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Sephora Canada Site Product Update Thread

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

 

Hello Canadian BTers!

 

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

 

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

 

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

 

Okay on to the info! Here's what I know (previous releases in spoiler):

 

New Launches / LE products

Spoiler
Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.
Spoiler
Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 
Spoiler
Spoiler
Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12
Spoiler
Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT
Spoiler
  • Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
  • Too Faced Sugar Pop Palette - End of July, around 7/27
  • KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

 

  • JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

  • Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
  • Metal Crush Eyeshadows - confirming

Restocks

Spoiler
Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT
  • KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler
Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.
  • St. Tropez - Coming back soon! 
  • Drybar - TBC, but don't give up hope! 
  • Omorovicza - Coming back! Target date is Fall (Sept)
  • Ardency Inn - Coming Soon 
  • Dr. Jart (except acne / SPF skus) - 8/27
  • PMD - Fall (Sept / Oct) 
  • LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

 


If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

Tags:

Re: Sephora Canada Site Product Update Thread

Another question:

 

Will the Canadian site carry Marchesa? It's on sale (at a ridiculously amazing price on the American site) but not available at all for us.

 

Thanks!

Re: Sephora Canada Site Product Update Thread

Unfortunately we won't be carrying Marchesa on the Canada site. 

 

Sorry about that!
Katie

Re: Sephora Canada Site Product Update Thread

Question:

 

When will the Glamglow Gift Sexy set be available for Canadians? It's been live on the US site for about a week.

 

These delays are giving me anxiety of holiday sets to come #firstworldproblems

Re: Sephora Canada Site Product Update Thread

Hey shopaholic15,

 

The set is now live on the Canada site! 

 

Thanks, 
Katie

Re: Sephora Canada Site Product Update Thread

Questions have not been answered here in over two weeks! Can we please get some answers here?!

 

I'm particularly interested in the Hourglass Edit palette which is live on the US site (I believe it went live this morning) and the Giorgio Armani Luminous Silk Powder Foundation (which has been live on the US site for weeks and showing OOS on the Canadian site). 

 

FYI - the description for the GA Luminous Silk Powder Foundation is wrong - it is the description for the liquid foundation.

Re: Sephora Canada Site Product Update Thread

The Hourglass edit palette is live :http://www.sephora.com/ambient-lighting-edit-P400219?skuId=1755925

 

Also, the .ca should get *most* of the holiday exclusives that the US site will be getting, just not at the same time. We are working really hard on trying to get in stock dates for you guys (it should be easy, unfortunately it's not. :/).

Re: Sephora Canada Site Product Update Thread

Got it!! Thanks you 🙂

Re: Sephora Canada Site Product Update Thread

Thanks Candace!  Any chance you can tell us what Canada won't be getting?

Re: Sephora Canada Site Product Update Thread

Generally case by case I can try. Not sure I'll be able to get a whole list. Let me look into it.

Re: Sephora Canada Site Product Update Thread

Hi! Katie has been doing her very best to answer questions, she just answered one yesterday (I watched her do it) 🙂

 

We are working with our Canadian partners to get answers. If we haven't posted, it's because we don't have them yet. We appreciate your patience. 

 

Best,

Candace

Re: Sephora Canada Site Product Update Thread

Thanks for the update, Candace

Re: Sephora Canada Site Product Update Thread

Hi Candace, Katie!

   Could you please advise when Hourglass Edit palette is coming to Canada?

 

http://www.sephora.com/product/P400219

 

thanks!

Re: Sephora Canada Site Product Update Thread

How about bareMinerals products under Blemish Remedy?

 

image.jpg

Re: Sephora Canada Site Product Update Thread

if you don't answer our questions, does that mean you probably missed them or are you still looking for the answers?

 

Anyway, here's another one -- the Sephora black logo gift boxes have not been available for some time.  Only the black pouches, but if I am giving a gift, I like the box.  Will they be returning soon?

 

Thank you!  🙂

Re: Sephora Canada Site Product Update Thread

Hey Jeannie.

 

We haven't forgotten about you guys and will get answers as soon as we get all the info. I am harassing our partner teams to get answers, which is a process, but I promise we are working on all of your Canada stock questions! 

 

I'm looking into the gift boxes for you. I'll let you know what I hear!

 

Thanks!
Katie

Re: Sephora Canada Site Product Update Thread

I just heard back that we won't be offering gift boxes on the site this year but they will be back next year! 

Re: Sephora Canada Site Product Update Thread

Next year, as in January 2016?  Or a year from now?

 

I liked those boxes!

Re: Sephora Canada Site Product Update Thread

 Will the Jimmy Choo "Blossom" perfume be coming back to Canadians?  

Re: Sephora Canada Site Product Update Thread

Hey dreambean, 

 

Unfortunately we won't see Blossom on the .ca site. 

 

Sorry about that!
Katie

Re: Sephora Canada Site Product Update Thread

 Shoooot! That's super disappointing 😧 But thank you very much for letting me know! 

Re: Sephora Canada Site Product Update Thread

Hi Candace!

 

Do you know if the Philosophy Fresh Cream Body Lotion will be available on the Canadian site?

 

http://www.sephora.com/fresh-cream-body-lotion-P388647?skuId=1639467

 

Thanks! 

testing