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Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Only 6 samples and they are all fragrance!
It's down it 5 now!
I wouldn't mind AS much if they weren't almost all cologne samples for men.
Even my bf is tired of the samples! He asked if he can try something other than Versace. LOL
And it's been like that for a looong time now it seems lol
Any ETA on Tatcha Dewy Skin Mist? and also, do you think the samples will change? They're all fragrances and have been for a long time now 😞
Hi ChickiBum,
I’m told that the Tatcha Dewy Skin Mist should be available shortly. Fingers crossed within the next couple of weeks!
Thanks,
Katie
Thanks!
The samples could definitely use a facelift!
It's definitely slim pickings x_x;;;
Any idea when will we be able to use gift cards at sephora.ca? Thanks!
Will the Kate sommerville antibac clearing lotion be available? The ingredients are listed in French and English when I bought it from your American warehouse. It sucks that most of your Kate sommerville products offered are for aging skin not acne prone skin.
Hey liz204,
Unfortunately the Anti Bac Clearing Lotion won’t be available in Canada but we will let you know if that changes.
Thanks!
Katie
Will Marula products be available on the Canadian website? Thanks!
http://www.sephora.com/pure-marula-facial-oil-P377356?country_switch=us&lang=en
Hi alexaberky,
Unfortunately this brand won’t be going live on our Canada site.
Thanks,
Katie
So 1/11 items on my loves list are actually in stock, so much for making an order soon...
Serious supply chain management problems here it seems. That or complete and pure neglect.
What about Perricone MD?
Hi susivett,
Perricone is now live and you can look forward to the No Makeup Collection to go live next month.
Thanks!
Katie
Getting an idea from so many products of my Love list gone. I just checked three Brands Too Faced, Nars and MUFE and every single product of these brands is gone. I am too angry to check any more brands..... Are these the many exciting things we were supposed to get ?
Hi Candace
Do you know if this YSL Lipstick will be in stock for Canada soon?
http://www.sephora.com/rouge-pur-couture-kiss-love-collectors-lipstick-P398607?skuId=1746825
Thanks 🙂
Overnight, most of my Loves list is out of stock. Basic stuff that has been there for the past few weeks. 44 items in my list, and 33 are out of stock. What's going on with the Canadian warehouse?
Same with my loves list.
I was waiting to see if the samples would get better this morning before I made a few purchases today but the things I want to buy or now OOS even though they were there last night. (none of which had any "only a few remaining" warnings either)