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View and track online orders
Reorder it from in-store and online purchases
View saved products
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Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
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Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Yes almost everything on mine too! Every single one of the 30 nars audacious shades are OOS when last night they were all in stock. Hopefully this is just a site update or something...
I think they are sending just a few of each products to CA warehouse. More than once I get the email notification of a product being restocked and when I go to that page it already say "only a few left"
I got the in stock email for Tatcha spray, put it in my basket, came here to find a promo, by the time I went back it was gone again 😞 and it seems a lot of things only have a few left... Well before all this happened anyways lol but I think you're right
Same with me! What's happening?! Everything is gone again 😞
Candace, will the Buxom Full on Lip Polishes be coming back??
Why is everything gone 😞 😞 😞
It's crazy, it's worse than before, so much stuff is OOS, I can't believe it
Hey Candace!
Will Canadians be getting the Sephora Disney Compact Mirrors?
Thanks 😄
Candace, will we be getting it on the same date and time as the US?
Thanks!
Yes I'd appreciate knowing this too 🙂 thank you in advance
Can you please tell me if we will be getting Alterna Haircare - Anti-Aging Brightening for Blondes? It's a violet shampoo and conditioner. I used to buy it online from the US.
.
Hey jeannie11,
Unfortunately both of these will not be available on the Canadian site. We will follow up if that changes in the future!
Thanks,
Katie
You can buy these at Chatters.ca for $41.50 each!
Hi all! I have my new and intrepid Assistant Community Manager Katie tracking down all of your stock questions. She'll be in touch soon!
One housekeeping note - I don't have a lot of insight into products that are not already available on the US site or don't have publicized US release dates (like a lot of the holiday palettes), so we won't be able to get answers on much of that stuff. This thread is really focused on finding out if products that are already on the US site or have a published release date for the US site will be coming to Canada and when.
Also I have good news! The Bite Limited Lip Lab 009 September release will be available on the same day and time for Canadians as for the US (9/2)! Yay!
Best,
Candace
Thanks Candace!
Thank-you Candace. Much appreciated!
Thank you!! 🙂
Hi Candace, I asked it earlier but it is buried some where. Can you please check if Atelier cologne value sets will be available on Canadian site any time soon.
http://www.sephora.com/atelier-cologne?products=all&node=2220524
only one of them is available for Canadians.
Same about Lavanila, will we eventually get Sunkissed deo trio
http://www.sephora.com/sunkissed-deo-trio-P395128?skuId=1705235
Thanks
I hope they'll restock Lavanila too! I miss their lavender deodorant!
Some SDMs carry LaVanilla as well!
Alexa, Lavander deodorant is up on Canadian site with three other options. We can buy Lavanila Single Deodorants online now.
Omg, I was looking for it before and didn't see it, thanks for letting me know! 😄