Sephora Canada Site Product Update Thread

[candacebt]

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Spoiler

Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.

Spoiler

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 

Spoiler

Spoiler

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Spoiler

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Spoiler

• Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
• Too Faced Sugar Pop Palette - End of July, around 7/27
• KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

• JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
• Metal Crush Eyeshadows - confirming

Restocks

Spoiler

Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT

• KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler

Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.

• St. Tropez - Coming back soon! 
• Drybar - TBC, but don't give up hope! 
• Omorovicza - Coming back! Target date is Fall (Sept)
• Ardency Inn - Coming Soon 
• Dr. Jart (except acne / SPF skus) - 8/27
• PMD - Fall (Sept / Oct) 
• LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

[NotCrocker]

Ah, well thanks for the answer on this. I know you know, but man that's disappointing. 

I hope that the cool upcoming things are indeed cool (or at the very least, as nice and new as the Hourglass offer), as it feels like we are being left in the dust.

[Mochapj]

You know I couldn't help it...

What's wrong with the dust? 😄

[NotCrocker]

Haha sometimes the dust is A-Okay.

[Mochapj]

Candace, thank you for not giving us the stay tuned 😄  

I'm sure you understand how much we appreciate that.

Totally get that you can't talk about the stuff in the works, but are you able to share a timeframe?  Are we talking weeks, months, etc?

Thanks!!

[jjvb]

The Shaveworks "The Cool Fix" after shaving gel came back in stock for like an hour and when I tried to order it immediately it went out of stock again. This brand was originally excluded from the Canadian website but since it's been put back the whole line has been out of stock! I need to order some. When will this be restocked? Thx!

[dreambean]

 I actually found a cooling after shave gel at Shopper's Drug Mart that  is supposed to be a dupe for this! I haven't tried the Shaveworks gel,so I can't say for sure but they seem suuuuuper similar.I've been using the Shopper's one for a couple years,and it works fantastic and is only $10 for 156ml.

[candacebt]

Hey jjvb - If the brand is on the Canada site but everything looks out of stock that means it's turned back on for Canada but the product hasn't been booked in the system yet. Give it a week or so and keep checking, the product will go live soon!

Best,

Candace

[Mochapj]

Hi Candace,

     Will the brand Farmacy be coming to Canada?  I saw it launched on the US side today:

http://www.sephora.com/farmacy?products=all

Thanks!

[candacebt]

Sorry Mocha, Farmacy is a no-go for Canada for now. 

[candacebt]

Okay I have a Give Me Some Lip answer. Yes! The product will be coming to the .ca website, on track to arrive this week (Thursday-ish). 

Also Lavanila will also be coming back to the Canada site next week. The assortment will consist of all of their deodorants but no fragrance or body lotion.

Still waiting on answers to everyone else's questions! 

Best,

Candace

[kder]

Will the Lavanila perfume ever be back available or just the deodorants?

[violacrayola]

Thank you Candace!

Happy to hear from you and the Give Me Some Lip set to arrive a few weeks before my birthday? I'm going to treat myself 😄


xx

[MaryK82]

It's online and in stock now!

[ExquisiteGypsy]

Candace, will Canadians be able to get the Still Life Alchemy traincase online? I've called my local stores and none of them have it stocked.

http://m.sephora.com/product/P398313

[candacebt]

Hi there - happy to report that this train case is coming to the .ca site! I don't, however, have an exact ETA. Will work on that and see if I can get a date for you. 

[ExquisiteGypsy]

Fantastic! Thank you so much, Candace. No ETA is fine, I'll just continue to monitor the site and keep my eyes peeled for when it arrives. 🙂

[Chickibum]

Candace, any word on Urban Decay yet? 

[candacebt]

Hey Chickibum - The brand is dealing with really high demand and is getting products to us as quickly as possible, but there will definitely be some delays for a little while. The lip liners should be in stock around 8/22, but the rest is kind of wait and see at the moment. 

[Chickibum]

Thank you, just glad they aren't discontinued for us, the stores I talked to scared me lol

[stargazer89]

omg this looks stunning! 😮 I need it in my life!

[ExquisiteGypsy]

Haha, me too! I've been stalking it for weeks but to no avail. I'm happy that we'll be able to get it online at some point!